酒店回复: Dear Guest,Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. It’s also great to know our team’s service and convenient luggage storage made your stay even better. We truly appreciate your kind words and hope to welcome you back again soon!Kind regards,Caitlin
酒店回复: Thank you for taking the time to leave a review of your stay with us at The Larwill. I’m sorry to hear and apologise the room was not up to our usual standard. I have raised this with our Housekeeping Manager. We hope to welcome you back again and your stay is much better than your last. Warm Regards, Olivia | Assistant Manager
酒店回复: Dear Guest,Thank you for your positive review of our hotel. We are delighted to hear that you enjoyed the location of the hotel and the surrounding environment. We look forward to welcoming you again!Best regards,CaitlinThe Larwill Studio
酒店回复: Dear Guest,Dear Guest,We appreciate you taking the time to leave us a kind review. I have passed along your compliments to the team. We love feedback like this, that can uplift our team and keep encouraging them to provide great service to our guests. We are glad your stay was comfortable and convenient. We hope to welcome you back again and you have an even better stay. Warm Regards, Bansi, The Larwill Team
4.7分
拉威尔公园景特大床房
商务出差
景色十分漂亮，艺术风格装修
整体大气干净
门口是电车站，去市区很方便
附近有超市和各类型快餐店，就餐方便
性价比很高的酒店
5.0分
拉威尔公园景特大床房
商务出差
酒店，房间很有艺术气息。房间中规中矩。窗户后面是公园，安静，舒服。早上可以出去走走，很舒服。
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酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and your view over Royal Park.We hope to see you again very soon!Sincerely,Caitlin
5.0分
拉威尔特大床房
独自旅行
房间非常干净，安静。
楼下就是很大的公园，很多儿童游乐设施。公园慢跑极佳。
步行20分钟左右到市区。
很好的住宿选择。
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酒店回复: We appreciate you taking the time to leave us a kind review. I have passed along your compliments to the Team. We love feedback like this, that can uplift our team and keep encouraging them to provide great service to our guests. We are glad your stay was comfortable and convenient. We hope to welcome you back again and you have an even better stay. Warm Regards, Olivia | Assistant Manager
酒店回复: Thank you for taking the time to leave a review of your stay with us at The Larwill. I'm so sorry that you didn't find the breakfast satisfactory and the beds were not to your liking. I have passed on your concerns to the Heads of Department of the restaurant and housekeeping. Our desk is always manned but our team is sometimes pulled away. There should always be a bell on the desk for you to get our attention or a phone number incase we are with another guest upstairs. We hope to welcome you back again and your stay is much better than your last. Warm Regards, Olivia | Assistant Manager
1人觉得有用
5.0分
拉威尔公园景双床房
家庭亲子
原文
翻译由AI提供
住得非常愉快。我们在这儿住了三晚，真的很喜欢这个地方。
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酒店回复: 尊敬的宾客：
感谢您的好评！我们很高兴得知您在我们酒店度过了愉快的三晚，并且酒店符合您的期望。我们很高兴看到宾客感到舒适和热情。期待您下次光临！
此致，
Marge
The Larwill Studio
酒店回复: Dear Guest,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our beautiful location within the park and appreciated the excellent views from the park view rooms. It is wonderful to know that you found the walk to Melbourne Zoo enjoyable, especially for families with children, and that our accessibility from the airport and proximity to the CBD met your expectations.We also appreciate your feedback regarding the absence of complimentary mineral water in the rooms. Please accept our sincere apologies for any inconvenience this may have caused. We value your suggestion and will certainly consider this as we continue to improve our guest experience.Thank you once again for your thoughtful comments. We hope to welcome you back in the near future for another memorable stay.Warm regards,MargeThe Larwill Studio
房间很宽敞，设施非常完善，能想到的能用到的设施都有。每天都给打扫房间，卫生状况很好。床像云朵一样舒服。服务特别好，退房后存行李很方便。强烈推荐。
几年前第一次来墨尔本的时候就住在这里！
基础设施还是保持的不错。开业十年了的酒店也不会感到老旧。 就是床品没有以前干净有点污渍在上面。 每天打扫但比较马虎，茶和咖啡也都不补。离市中心有点距离但门口就有Tram位置还🉑。
酒店离city差不多一公里 门口就有免费的tram可以坐，位置非常好。酒店旁边是公园，很安静很舒服，非常推荐
超出预期的酒店，工作人员友好，干净卫生，房间装饰不错，离墨尔本大学很近。在国外也喜欢用携程订酒店，很多时候是全网比较低价的。
景色十分漂亮，艺术风格装修
整体大气干净
门口是电车站，去市区很方便
附近有超市和各类型快餐店，就餐方便
性价比很高的酒店
酒店，房间很有艺术气息。房间中规中矩。窗户后面是公园，安静，舒服。早上可以出去走走，很舒服。
房间非常干净，安静。
楼下就是很大的公园，很多儿童游乐设施。公园慢跑极佳。
步行20分钟左右到市区。
很好的住宿选择。
早餐不是自助的需要从菜单上点. 非常简单,少,沒什么可吃的. 价值最多才25澳元. 另外酒店前台经常没人感到不方便. 房间不错环境蛮好. 床被是松落的感觉不舒服
住得非常愉快。我们在这儿住了三晚，真的很喜欢这个地方。
酒店位置绝佳，坐落在公园内，公园景观房视野通透。沿着公园散步步行可达墨尔本动物园，非常值得带孩子前往。机场出来快速路可直达，酒店距离CBD也不是很远，打车步行皆可。如果房间内有免费的矿泉水那就更好了。