酒店回复: Dear Luis,Thank you for sharing your experience. We are sorry to hear about the unacceptable condition of your room and the numerous issues you encountered during your stay. This is certainly not the standard we strive to provide. We understand how important a comfortable and functional environment is for a restful stay and regret that we fell short in so many areas. Your feedback has been shared with our team to resolve these issues right away. We appreciate you bringing these matters to our attention and hope you'll stay with us again for a much better experience.
酒店回复: Dear michel, Thank you for sharing your experience. We are sorry to hear about the issue you encountered during your stay. This is certainly not the standard we strive to provide. We understand how important a quiet, clean environment is for a restful stay and regret that we fell short in both areas. Your feedback has been shared with our team to resolve these issues right away. We appreciate you bringing these matters to our attention and hope you'll stay with us again for a much better experience.
酒店回复: Dear Luis,Thank you for sharing your experience. We are sorry to hear about the unacceptable condition of your room and the numerous issues you encountered during your stay. This is certainly not the standard we strive to provide. We understand how important a comfortable and functional environment is for a restful stay and regret that we fell short in so many areas. Your feedback has been shared with our team to resolve these issues right away. We appreciate you bringing these matters to our attention and hope you'll stay with us again for a much better experience.
酒店回复: Dear Mark,Thank you for staying with us at America’s Best Value Inn Downtown St.Louis and for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short in this instance. Please know that we take your concerns seriously and will use your feedback to improve our services. We truly appreciate your business and hope you will give us another opportunity to provide you with a better experience in the future. We look forward to welcoming you again.Best regards,Khaing Me Me OoGeneral ManagerAmericas Best Value Inn Downtown St.Louis
酒店回复: Dear Michea, Thank you for sharing your experience. We are sorry to hear about the issue you encountered during your stay. This is certainly not the standard we strive to provide. We understand how important a quiet, clean environment is for a restful stay and regret that we fell short in both areas. Your feedback has been shared with our team to resolve these issues right away. We appreciate you bringing these matters to our attention and hope you'll stay with us again for a much better experience.
酒店回复: Dear Kyle,Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear about any disappointment in the upkeep of our accommodations, as well as any noise disturbances during your visit. We always want our guests to have the best experience possible, so we will be sure to discuss all of your comments internally and make improvements where necessary. Should you wish to discuss your experience with us further, please do not hesitate to reach out to us offline so that we can better assist you. We hope you'll consider giving us another chance soon.
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靠近市中心。附近环境简陋,有陌生人闲逛和露营。看起来非常不安全。汽车旅馆简直就是个垃圾场!
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酒店回复: Dear Robert,Thank you for sharing your feedback. We're truly sorry to hear that your experience with our motel and the surrounding area was so disappointing, particularly regarding your safety concerns due to loitering and camping nearby, and that you found our property to be a "dump." We understand how unsettling such an environment can be, and we sincerely regret that our condition did not meet your expectations. Please know that we are taking your comments about the area's safety and the motel's appearance very seriously, and we are committed to actively working on improving both our facilities and the overall guest experience. We appreciate you bringing these crucial matters to our attention.
不推荐……
办理入住的工作人员非常友好,说有问题可以找他。我们去听音乐会的穹顶体育场很近,步行即可到达,而且停车免费。房间还算干净,不算最好,也不算最差,床很舒服,有微波炉和冰箱,还有电视和无线网络。为了看Sza,住了一晚。
这家旅馆距离美国中心的穹顶体育场只有4分钟的步行路程,这点很不错。工作人员也非常友好。旅馆本身有点简陋,床和枕头上有很多污渍,看起来好像没洗过。浴室的毛巾也很脏,整个地方看起来非常不卫生。除此之外,空调和电视都运行良好。
这间房间是吸烟房,我要求换成无烟房,但房间气味太难闻了。房间里的空调坏了,迷你冰箱坏了,电视也坏了,房间墙壁上到处都是烟味,床单上的污渍也很糟糕,浴室门关不严,浴室没有通风设备,大厅也没有空调。
体验最差的酒店
这是我住过的最差的酒店。入住时发生了骚乱,警察来了。警察告诉我,他们经常被叫到那里。酒店环境极其糟糕。房间虽然干净,但设施简陋。我们在那里感觉非常不安全。我们付了两晚的房费,但第一晚过后就离开了,在街上的另一家酒店住了下来。我不推荐这家酒店。
房间内部“还行”,维护得不是很好。三楼显然是禁烟区,但我能闻到我房间里的烟味,所以要么是烟味从二楼飘上来的,要么是之前有人在我的房间里抽过烟。浴室的修补料有裂缝,负责修补的人根本不知道他们在做什么。浴室油漆颜色的选择也很错误。天花板是白色的,但其他两种颜色是双色灰色,一种浅灰色,一种深灰色,门是深棕色的。地板很漂亮,是优质的乙烯基地板,而且非常干净。床很舒服,枕头也很棒。房间里的垃圾桶是一个装着洗衣液的空桶。这些只是管理层应该注意的一点。
设施外部的每一扇窗户都很脏,有人在清洗时用了错误的清洁剂。所有的窗台也很脏。管理层要么没有跟进员工的工作,确保这些日常清洁工作做得好,要么根本没有。虽然停机时间很短,但MGMT可以做这些清洁工作。通往二楼或三楼的水泥楼梯上的地毯很脏,应该清理一下,毕竟所有台阶都是水泥的。即使是全城最低价,看起来也相当空旷。我可能只是停车场里的第三或第四辆车。从清洁度和维护情况来看,我觉得价格还是有点高。我还闻到了很多屎味。
酒店给我安排的第一个房间,淋浴和厕纸架都坏了。直到我入住的第二天很晚,他们才给我安排了另一个房间。那个房间的墙上有好几个洞,毛巾架也被扯掉了,浴室的门半开着,关不上,房间里没有咖啡机,也没有制冰机。
太糟糕了。酒店一半都烧毁了。住宿条件糟糕透了。我拿到了别人房间的钥匙。
我们正准备入住的时候,一个流浪汉走了过来,把他的床垫铺在地上。太恶心了
醒来发现房间里有只老鼠。
房间很脏,一个楼梯间被封了(有火灾隐患),凌晨两点有人在房间外喊叫,我朋友探出头去看发生了什么事,一个男人立刻冲到我们门口。我们住了一晚后早上7点退房,但管理层拒绝退还第二晚的房费。这个地方应该受到谴责。
靠近市中心。附近环境简陋,有陌生人闲逛和露营。看起来非常不安全。汽车旅馆简直就是个垃圾场!