酒店回复: We appreciate you taking the time to leave us a review. We appreciate your business and hope to see you again the next time you are in the area.
1.0分
情侣出游
原文
翻译提供方:Google
我们预订了两晚,但第一晚之后就换了另一家酒店。
房间里有一股难闻的霉味。我们买了一些空气清新剂,但没用,简直无法忍受。
马桶漏水,房间整体感觉很脏。
这些年来我们在这里住过几次,这家酒店已经彻底不行了。
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do hope you will give us another opportunity next time you are in the Murray area!
酒店回复: We are happy to hear you had a good stay. So sorry to hear about your vehicle. Hope to see you again the next time you are in the Murray area!
4.0分
商务出差
原文
翻译提供方:Google
喜欢房间。他们正在装修,所以有些地方还在施工。不过房间布置得非常温馨,所以一切都值得。
唯一不太喜欢的是枕头。床上没有4个正常尺寸的枕头,而是4个半尺寸的枕头。
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酒店回复: Thank you for staying with us and we do hope that you will stay with us again. We are happy to hear you enjoyed your stay and we will definitely look into the pillow issue. Thanks again!
酒店回复: Thanks so much for the review. We are happy to hear you enjoyed your stay with us and hope you will stay with us again if you are back in the Murray area!
酒店回复: Thanks so much for the review! We appreciate you taking your time to leave us some feedback. We hope you will stay with us again the next time you are in the Murray area!!
酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do hope you will give us another opportunity next time you are in the Murray area!
3.0分
商务出差
原文
翻译提供方:Google
我们希望两层楼都有自动售货机。我们门口附近能看到阳光。停车位不太好。员工很友好。房间有点霉味。
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酒店回复: Thank you for leaving us a review. We will definitely look into the issues you have brought to our attention. We strive to give all of our guests the best possible experience.
1.0分
家庭亲子
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Will not be staying here or booking with ******* again. Booked a suite but they didn’t have one. Room was plain and clean but bare minimum on extras. No telephone. Asked about refund and that was a laugh. Once bitten lesson learned
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We do hope you will give us another opportunity next time you are in the Murray area!
5.0分
其他
It was a clean and renewed roim, staff was efficient, breakfast was great and parking was right by our hotel door.
以前住过这里
几间房间正在升级,应该会更好。前台工作人员非常友好,解答了我的疑问。早餐也很美味。餐厅服务员的服务非常到位,她应该给A+。我肯定这附近有很多更新、更贵的酒店,但这家对我来说还算合适。
我们预订了两晚,但第一晚之后就换了另一家酒店。
房间里有一股难闻的霉味。我们买了一些空气清新剂,但没用,简直无法忍受。
马桶漏水,房间整体感觉很脏。
这些年来我们在这里住过几次,这家酒店已经彻底不行了。
工作人员非常友好。入住和退房快捷顺利。房间设施有所升级,但我的房间有点霉味。房间里确实有一台不错的小冰箱、微波炉和一台小型单杯咖啡机。灯上的插座能用,但我的插头插不紧,所以我检查了一下是否充电。
总的来说,我的住宿体验还不错,但通常我住的是高端酒店,而不是汽车旅馆。另外,我的车在倒车时被隔壁餐厅的一位顾客撞了。酒店工作人员立即打电话给我,餐厅老板也非常乐于助人。
喜欢房间。他们正在装修,所以有些地方还在施工。不过房间布置得非常温馨,所以一切都值得。
唯一不太喜欢的是枕头。床上没有4个正常尺寸的枕头,而是4个半尺寸的枕头。
之前住过这里。这次是为了参加孙女的密歇根州立大学毕业典礼而住在这里。虽然不是城里最新或最豪华的酒店,但对我来说还行。
需要一些升级,但员工很棒。步行即可到达两家餐厅。前往城镇交通便利。员工总是非常友好。床和枕头可以升级,但就住一晚来说还行。
位置很方便,但入住时房间还没打扫,毛巾也散落在地板上。前台帮我换了个房间,还升级了房间。清洁人员的清洁工作做得很好。
我们希望两层楼都有自动售货机。我们门口附近能看到阳光。停车位不太好。员工很友好。房间有点霉味。
Will not be staying here or booking with ******* again. Booked a suite but they didn’t have one. Room was plain and clean but bare minimum on extras. No telephone. Asked about refund and that was a laugh. Once bitten lesson learned
It was a clean and renewed roim, staff was efficient, breakfast was great and parking was right by our hotel door.