The furniture and decor were very nice and the beds and sink were clean. The carpet was dirty. The tub was clean but the toilet and bathroom floor were dirty. There was A LOT of hair on the bathroom floor and two pieces of hair in the sink.
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酒店回复: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
5.0分
朋友出游
The parking lot was well lit, the rooms were very clean, and it was quiet.
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酒店回复: Thank you for choosing BWTAYLOR INN and for taking the time to provide feedback about your experience at BWTAYLOR INN .We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.Again, thank you for sharing your comments.
2.0分
其他
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Photos did not accurately depict the condition of the hotel and room. Toilet would not stop running. Towels were damp. There were a lot of men hanging around outside. Did not seem safe
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酒店回复: Thanks ,We had expected this as you left as your own Assumption about safety and service.
4.0分
家庭亲子
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the only thing that was a concern, was the telephone in the room was not in working order. This is a must in my opinion, in case of an emergency and your cell phone is not available.
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酒店回复: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Thanks again.
2.0分
家庭亲子
When we got to our room, there was a bunch of old food in the refrigerator and greasy napkins in the microwave. Disgusting!
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酒店回复: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Thanks again.
5.0分
其他
Clean.good breakfast variety.couteous management
酒店回复: Thanks for your stay with us and score.
1.0分
家庭亲子
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This hotel is maybe a 2 star . Room was dirty with carton with empty beer can still in the room.
Smelled horrible. Coffee maker had sour water in the reservoir. The Ice maker outside did not work.
Cracks under the door to outside parking area.
Best for working men..
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
5.0分
其他
it was good area and nice staff, love the bottom level, that there was a plus.
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酒店回复: Thanks,we appreciate your stay with us and feed back.see you again.
5.0分
其他
Friendly staff
Clean and safe
Beds were hard but otherwise a good value
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酒店回复: Thanks for staying with us and providing feedback.See you next time.
5.0分
商务出差
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I didn't really venture around the property other than to get a drink out of the vending machine. I enjoyed the quiet and the A/C. It was not far from the Williamson County Expo Center. It is cricket season but I was upstairs and didn't have issues with them.
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酒店回复: Thanks for your stay and feedback.We appreciate your positive feedback.See you next visit
The furniture and decor were very nice and the beds and sink were clean. The carpet was dirty. The tub was clean but the toilet and bathroom floor were dirty. There was A LOT of hair on the bathroom floor and two pieces of hair in the sink.
The parking lot was well lit, the rooms were very clean, and it was quiet.
Photos did not accurately depict the condition of the hotel and room. Toilet would not stop running. Towels were damp. There were a lot of men hanging around outside. Did not seem safe
the only thing that was a concern, was the telephone in the room was not in working order. This is a must in my opinion, in case of an emergency and your cell phone is not available.
When we got to our room, there was a bunch of old food in the refrigerator and greasy napkins in the microwave. Disgusting!
Clean.good breakfast variety.couteous management
This hotel is maybe a 2 star . Room was dirty with carton with empty beer can still in the room.
Smelled horrible. Coffee maker had sour water in the reservoir. The Ice maker outside did not work.
Cracks under the door to outside parking area.
Best for working men..
it was good area and nice staff, love the bottom level, that there was a plus.
Friendly staff
Clean and safe
Beds were hard but otherwise a good value
I didn't really venture around the property other than to get a drink out of the vending machine. I enjoyed the quiet and the A/C. It was not far from the Williamson County Expo Center. It is cricket season but I was upstairs and didn't have issues with them.