Booked and paid for an Ocean View Room. Got a view of the parking lot. Mold all throughout the bathroom. It’s rundown and needs major improvements..
1.0分
其他
Room smell like mildew and the bathroom ceiling had water damage and ceiling was caving in and one of the beds was broken
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酒店回复: Hi Maria,Thank you for your feedback. We're very sorry to hear about the condition of your room, including the mildew smell, water-damaged ceiling, and broken bed. This is not the level of quality we aim to provide, and your concerns have been shared with our maintenance and housekeeping teams for immediate attention. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience.Jeremy Ward #Team6
2.0分
其他
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Not Good!
The blackout curtains were ripped, so I couldn’t sleep and there were mold spores hanging 2 inches down in the shower, so I couldn’t shower. What else is there to say?
位置不错，离海近，适合旅行住宿
房间住几天刚刚好。
地毯又脏又黏。床单有异味。房间里没有咖啡，也没有其他洗浴用品。入住体验很差。
各方面都堪称糟糕体验之一
前台工作人员粗鲁无礼，简直被宠坏了
他们从不打扫。我们住了五晚六天。最糟糕的是，早上八点他们就开始在隔壁的房间里施工，根本不在乎那里有客人在休息。我们寻求帮助时，他们说如果不喜欢，可以离开。
又一家印度人开的酒店倒闭了。
我要求换个房间，酒店前台答应帮我换，但从来没做到。我反复询问，经理告诉我那栋楼已经住满了，而我每天都看到一半空着。结果，我住进了蟑螂成灾的房间，房间对着停车场。这个地方很不安全，一天晚上大约凌晨2点30分，一个当地流浪汉试图闯入，被夜班警卫赶了出去，他们必须得管。每天早上大约8点30分，客房服务人员就开始推着服务车，在人行道上发出巨大的叮当声，让我根本睡不着觉。更糟糕的是，我晚上睡眠不足，累得筋疲力尽，把尼康相机放在包里，他们假装没看见，实际上是偷走了它。
一切都很好，除了房间里有一股潮湿的气味。
没有热水！
Booked and paid for an Ocean View Room. Got a view of the parking lot. Mold all throughout the bathroom. It’s rundown and needs major improvements..
Room smell like mildew and the bathroom ceiling had water damage and ceiling was caving in and one of the beds was broken
Not Good!
The blackout curtains were ripped, so I couldn’t sleep and there were mold spores hanging 2 inches down in the shower, so I couldn’t shower. What else is there to say?