酒店回复: Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
4.0分
家庭亲子
原文
翻译提供方：Google
非常旧的浴巾。空调非常冷，并且无法调节。
2.0分
家庭亲子
原文
翻译提供方：Google
该物业急需全面更新。不干净……
5.0分
其他
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It property is always clean the beds are very comfortable. Breakfast is lacking but it is free so I won’t complain. This is the best hotel in Edna. The pool is empty so no swimming. Dairy Queen and Whataburger is next door so eating is easy.
5.0分
商务出差
Rates could be a little cheaper. Breakfast needs biscuits and gravy
4.0分
家庭亲子
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Was disappointed the pool and hot tub were unusable, they had no water in them.
Everything else was great! Had a king size bed room which had a hide-a-bed coach, desk & chair, refrigerator and microwave, and it had a ceiling fan over the bed, very nice to have since we have one at home, we like the air circualtion.
4.0分
其他
The outside is really nice, inside was better than anticipated. Breakfast was fair. Rooms were clean.
4.0分
其他
Service was great. Room was great. Only thing was the pool didn’t have any water in it.
5.0分
其他
Love this place! Very clean, quiet, and friendly staff!
3.0分
商务出差
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I had to travel to the area for a funeral and booking online was super easy, pay up on arrival. The staff was friendly and room was clean. The building is extremely old and outdated and the shower faucet didn't get cold whatsoever but stayed on extremely hot. The breakfast bar wasn't much at all compared to other best westerns I've stayed in the past but overall a nice stay
为我们办理入住手续的女员工非常粗鲁。经过 9 小时的车程（去医院看望我的母亲），我们至少等了 20 分钟才有人出现在前台。当我提到我们已经在那里等了很长时间才有工作人员出现时，她的回答是“我还有其他客人住在这里，你知道的。”显然她不应该在酒店业工作。
我提前 1.5-2 周预订了房间，3 个人住在一个有 2 张双人床的房间里。然而，房间里只有 1 个人用的洗漱用品，咖啡壶里有一个旧的用过的咖啡过滤器。
无法接受！
非常旧的浴巾。空调非常冷，并且无法调节。
该物业急需全面更新。不干净……
It property is always clean the beds are very comfortable. Breakfast is lacking but it is free so I won’t complain. This is the best hotel in Edna. The pool is empty so no swimming. Dairy Queen and Whataburger is next door so eating is easy.
Rates could be a little cheaper. Breakfast needs biscuits and gravy
Was disappointed the pool and hot tub were unusable, they had no water in them.
Everything else was great! Had a king size bed room which had a hide-a-bed coach, desk & chair, refrigerator and microwave, and it had a ceiling fan over the bed, very nice to have since we have one at home, we like the air circualtion.
The outside is really nice, inside was better than anticipated. Breakfast was fair. Rooms were clean.
Service was great. Room was great. Only thing was the pool didn’t have any water in it.
Love this place! Very clean, quiet, and friendly staff!
I had to travel to the area for a funeral and booking online was super easy, pay up on arrival. The staff was friendly and room was clean. The building is extremely old and outdated and the shower faucet didn't get cold whatsoever but stayed on extremely hot. The breakfast bar wasn't much at all compared to other best westerns I've stayed in the past but overall a nice stay