酒店回复: Dear Sir/Madam Thank you for taking the time to share your recent experience with us. We will look into your comments with the respective departments for further improvement to take place. My colleagues and I look forward to having the opportunity to welcoming you back to Citadines Grand Central Sriracha. Best regards, Citadines Team.
酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not fully meet expectations. Please accept our sincere apologies for the slow and unstable Wi-Fi connection during your stay — we understand how important reliable internet is, and our team is already working to improve this service.We also regret the discrepancy between the room description and the actual facilities. We apologize for the inconvenience caused by the absence of a shower when one was advertised. Accurate information is essential, and we would like to clarify that room layouts may vary depending on the room type. Nevertheless, we are truly sorry once again for this issue and the inconvenience it caused.Your comments are invaluable in helping us improve both our services and communication. We greatly appreciate your honesty and hope to have the opportunity to welcome you back in the future, where we can provide a much better experience.Warm regards,Citadines Grand Central Sri Racha Team.
酒店回复: Dear Valued Guest,Thank you so much for your kind feedback—I'm really glad to hear you enjoyed your stay overall! We're truly sorry about the inconvenience with parking. Our lot operates on a first-come, first-served basis, which can sometimes make availability a challenge during busy times. We understand how frustrating that can be, and we’re continuously exploring ways to improve this experience for our guests.As for the noise, we sincerely apologize if the nearby nightlife impacted your comfort. While the vibrant atmosphere of the surrounding area contributes to the local charm, we know peace and quiet are just as important. We’ll be sure to take your comments into consideration and see what additional measures we can take to minimize disruptions.Thanks again for choosing us—it means a lot. We’re thrilled you found the environment clean, the staff welcoming, and the neighborhood convenient. We hope to welcome you back soon and provide an even better experience!Warm Regards,Citadines Grand Central Sri Racha Team.
酒店回复: 亲爱的 Khun โบ，
感谢您抽出时间分享您最近在 Citadines Grand Central Sri Racha 的体验！
我们很高兴您喜欢宽敞的浴室和独立的湿区，并充分利用了带按摩浴缸的游泳池、健身中心和桑拿浴室。我们一直致力于确保我们的设施为客人提供轻松愉快的体验。
但是，我们非常遗憾听到您下午与我们的客户服务人员的经历。提供热情友好的服务是我们每天努力的目标，我们将立即采取措施解决这一问题，以便每位客人在入住期间都感到受欢迎和被重视。我们也注意到了您对床的硬度的评论——我们总是很感激像您这样的见解，帮助我们改进和提高我们的服务。再次，我们真的很抱歉，因为我们未能满足您的期望。
您的反馈对我们成长非常有价值，我们迫不及待地欢迎您下次回来，为您提供更好的体验。如果我们能为您做些什么，让您未来的旅程真正与众不同，请随时与我们联系！”
诚挚的问候，
Citadines Grand Central Sri Racha 团队。
房间没有拖鞋和牙刷，好处是地点优势，隔壁就是商场。夜市生活，早餐的种类也比较丰富。停车服务，雨伞服务。记得酒店门口是单行道
馨乐庭大中央酒店是是拉差一家近乎完美的经济型酒店，地理位置非常好，步行即可到达Robinson购物中心和阁洛岛。可能唯一的缺点，也是最让我们受不了的一点是，整个走廊弥漫着浓烈的烟味。我们被安排在酒店尽头的一间房间，这意味着我们每次走到电梯都要忍受一路浓烈的烟味。
Wifi 好卡，网速不稳。房间与宣传不符，宣传的有淋浴间，实际没有，只有个浴缸
整体入住体验几乎完美无瑕，前台服务意识很强。唯一的问题是电视无法接收泰国频道信号，从入住的第一晚（共住两晚）就显示“无信号”。第二天我向工作人员反映了两次，接待人员不同，给出的答复也不同，最终直到退房问题都没有得到解决。只能看日本频道和一些国外的卫星频道，完全无法收看泰国新闻。幸好我带了iPad，但这也不是让顾客如此不便的理由。电视型号也很老旧了，至少应该换成智能电视了。
浴室窗帘有霉斑。平日入住停车位充足。没有选择早餐，所以不予置评。
房间很大，很干净，睡得很舒服，价格也不贵。晚上可以走到酒店前面的巷子里找吃的，那里有家卖粥和盖浇饭的店，味道不错。
停车不好停，环境还是干净卫生，附近有点吵，总体来说是很不错酒店，保安很尽职尽责，前台也很热情，附近生活气息好，很方便
房间很好：有霉味。
预订时要求离电梯远一点：结果给了两间离电梯远的房间。
早餐：炖菜，很烂，很咸。
电视：信号非常差，看10分钟就断，黑屏5分钟，然后又回来10分钟，再断5分钟。连新闻都看不完整。
这是我第一次住这家酒店，它离Robinson购物中心很近，附近有7-11便利店、餐馆和按摩店，几乎所有设施都有，地理位置非常方便。
下午值班的女前台板着脸，不苟言笑，但早上值班的男前台服务态度好一些。房间床铺很硬，卫生间很大，干湿分离。有带按摩浴缸的泳池、健身房和桑拿房可供使用。
我去是拉差出差的时候，基本上都住这家酒店。最近好像也开了一些新酒店，但就我个人而言，考虑到价格、地理位置和设施，我还是觉得这家不错。不过，设施确实有些老旧了。走廊地板等都已显现出岁月痕迹，电梯也有些年头了。话虽如此，倒也没什么大问题。房间本身很干净，早餐也足够满足需求。对于商务住宿来说，完全没问题。总比住那些不知名的酒店要好。就是希望能有拖鞋提供。