酒店回复: Hello Hector,Agradecemos su comentario sobre la limpieza de nuestras instalaciones y su opinión sobre la política de mascotas. Nos esforzamos por mantener un ambiente agradable para todos nuestros huéspedes. Valoramos la retroalimentación sobre las condiciones del servicio y la experiencia brindada. Sus observaciones son valiosas para nosotros y serán compartidas con el equipo pertinente para continuar mejorando en el futuro. Esperamos tener la oportunidad de recibirlo nuevamente.
5.0分
商务出差
When we checked-in, the desk clerk gave a tutorial for the shower, which is the kind where you have to pull down on the faucet for the shower to work.
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酒店回复: Hello J.D.,Thank you for sharing your feedback regarding your check-in experience. We appreciate your understanding of the unique features of our facilities, and we aim to provide clear instructions for our guests. We continually strive to improve guest experiences and your comments will be noted. Should you have further insights, please do not hesitate to reach out to management directly.
5.0分
家庭亲子
It was very clean. I was concerned about the noise coming from the interstate, but it wasn't very loud at all.
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酒店回复: Hello Janet,Thank you for your feedback! We're pleased to hear you found the cleanliness of the hotel satisfactory and that the noise from the interstate was manageable during your stay. We value your input and always strive to make our guests' experiences enjoyable. Your observations will help us continue to enhance our services and amenities in the future. We hope to welcome you back on your next visit.
3.0分
其他
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Disappointed
Very disappointed, motel charges $20 per day plus taxes &fees parking fee. I have never seen anything like this before, and they don’t tell you in time to cancel your reservation, they wait until you get here to tell their scheme. They fooled me once, never again. My last trip to Daytona.
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酒店回复: Hello Johnny,Thank you for sharing your feedback. We understand that parking fees can be an unexpected expense, and we appreciate your comments regarding the transparency of our pricing. We continuously strive to provide clear communication about all charges throughout the booking process. Your insights are valuable as we work to enhance our guest experience. We hope you find enjoyable accommodations in your future travels.
3.0分
其他
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Staff was friendly and breakfast was good, however we will not stay here again due to the room condition. We alerted staff to an active leak above the tub which we noticed during morning showers. The room humidity was very high even after running the AC all night. The furniture was arranged in such a way that you had to squeeze between the wall and the microwave cabinet to get to the bedroom and the carpet was torn up in this space. Plastic cup smashed back in a corner by the headboard. Just not what we hoped for in an 8.2 rated hotel.
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酒店回复: Hello Christine,Thank you for sharing your feedback about your recent stay. While we appreciate your comments on the friendly staff and breakfast offerings, we understand your concerns regarding the room conditions. Your observations will be noted for our records, and we encourage you to reach out to management directly with any specific issues you'd like to discuss further. We aim to provide a better experience for our guests and value all feedback. Thank you for helping us improve.
4.0分
其他
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How You Can Improve
The room was immaculate, the bed was comfortable, and the staff was friendly. However, the bathroom lacked towel racks - where should we hang up our towels after a shower? After washing our hands at the sink? The lotion dispenser had fallen off the wall. The sink counter area should be wider.- not enough space sor a shaving bag and a cosmetic bag
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酒店回复: Hello Michael, Thank you for your feedback regarding your recent stay. We're glad to hear you appreciated the cleanliness of your room and the friendliness of our staff. Your comments about the bathroom amenities and space will be valuable as we continually assess our facilities. We appreciate your insights, as they help us improve the overall guest experience. We hope to welcome you back in the future.
5.0分
商务出差
Friendly staff, comfortable beds and great location close to where we were visiting.
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酒店回复: Dear Guest,Thank you for sharing your experience! We're glad to hear that you enjoyed the friendly service, comfortable accommodations, and the convenient location during your stay. Your feedback is valuable and helps us continue providing positive experiences for our guests. We hope to welcome you back in the future for another enjoyable visit.
4.0分
其他
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It was nice enough for what we needed for a quick stay. The king bed and hotel room were both fine in general but the sofa bed mattress was heavily stained. It should be replaced. Otherwise it was great.
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酒店回复: Hello jennifer, Thank you for your feedback regarding your recent stay. We're glad to hear that the king bed and the overall room met your needs. Your comments about the sofa bed mattress have been noted for consideration, as we strive to maintain high standards of cleanliness and comfort. We appreciate your insights and hope your future travels bring you back our way.
1.0分
商务出差
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Honestly it takes a lot to disappoint me and this place was by far one of the worst places ive ever stayed. The whole second floor smelled awful and as we entered the room it smelled like vomit that had tried to be covered up with some other awful smells. The floors were wet which we csn assume they had carpet cleaned whatevrr the hell smelled like that and the air barely worked and bc of the floor the entire room what humid and we felt wet as we slept. The bathroom had mens hair everywhere and the shower literally drippled out there was no way we could wash our hair. The water tasted like what i imagine sewage would taste like and they cleaned our room 1 out if 4 days. Oh and we could never find the damn tv remote and the phone there didnt even have a cord
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酒店回复: Hello Jessica,Thank you for taking the time to share your feedback. We appreciate your input, as it helps us understand the areas where we can improve. We will be reviewing your comments with our team to ensure all aspects of our guests’ experiences are considered. Your insights are valuable, and we hope future guests will enjoy a more pleasant stay. Thank you again for your review.
4.0分
其他
It was clean and comfortable. Breakfast was good and fresh.
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酒店回复: Hello Ron,Thank you for your feedback! We're glad to hear you enjoyed the cleanliness and comfort of your stay, along with our breakfast offerings. Your positive comments are appreciated and will be shared with our team. We hope to welcome you back in the future for another enjoyable experience.
这里很干净，而且不接受宠物，这很好，因为有些人不爱干净他们的宠物，跳蚤或蜱虫很容易留在房间里。
When we checked-in, the desk clerk gave a tutorial for the shower, which is the kind where you have to pull down on the faucet for the shower to work.
It was very clean. I was concerned about the noise coming from the interstate, but it wasn't very loud at all.
Disappointed
Very disappointed, motel charges $20 per day plus taxes &fees parking fee. I have never seen anything like this before, and they don’t tell you in time to cancel your reservation, they wait until you get here to tell their scheme. They fooled me once, never again. My last trip to Daytona.
Staff was friendly and breakfast was good, however we will not stay here again due to the room condition. We alerted staff to an active leak above the tub which we noticed during morning showers. The room humidity was very high even after running the AC all night. The furniture was arranged in such a way that you had to squeeze between the wall and the microwave cabinet to get to the bedroom and the carpet was torn up in this space. Plastic cup smashed back in a corner by the headboard. Just not what we hoped for in an 8.2 rated hotel.
How You Can Improve
The room was immaculate, the bed was comfortable, and the staff was friendly. However, the bathroom lacked towel racks - where should we hang up our towels after a shower? After washing our hands at the sink? The lotion dispenser had fallen off the wall. The sink counter area should be wider.- not enough space sor a shaving bag and a cosmetic bag
Friendly staff, comfortable beds and great location close to where we were visiting.
It was nice enough for what we needed for a quick stay. The king bed and hotel room were both fine in general but the sofa bed mattress was heavily stained. It should be replaced. Otherwise it was great.
Honestly it takes a lot to disappoint me and this place was by far one of the worst places ive ever stayed. The whole second floor smelled awful and as we entered the room it smelled like vomit that had tried to be covered up with some other awful smells. The floors were wet which we csn assume they had carpet cleaned whatevrr the hell smelled like that and the air barely worked and bc of the floor the entire room what humid and we felt wet as we slept. The bathroom had mens hair everywhere and the shower literally drippled out there was no way we could wash our hair. The water tasted like what i imagine sewage would taste like and they cleaned our room 1 out if 4 days. Oh and we could never find the damn tv remote and the phone there didnt even have a cord
It was clean and comfortable. Breakfast was good and fresh.