Hotel called me the day before checkin to cancel our two day reservation. I understand the circumstance's were beyond their control. I was able to find a different hotel for a higher price due to it being last minute a little further from Beale St that I had to pay for at checkin. Problem is now it has been five days since they canceled my reservation and they still have not refunded my money.
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Shut it down.
Hotel in complete disrepair. No AC, 1 of 3 elevators operational and the lights didn't work in that one. Skeleton staff doing the best they could, but place should be closed by corporation until they can bring it up to standard. The list of what is wrong this place is endless.
优越的地理位置
住宿体验很棒，酒店位置优越
抵达后，酒店看起来就像普通的智选假日酒店。但是，入住的第一晚和第二天的一半时间都没有热水。卫生纸架是一个不卫生且不可接受的木块，里面拧着一块不稳定的金属，无法稳固地固定住卫生纸，经常掉到地上。制冰机坏了。在阅读了 10 楼制冰机上留下的一张纸条后，我检查了被引导到的楼层，但每个楼层都没有制冰机。房间没有打扫，尤其是浴室地板。洲际酒店集团声称每天都提供真正的优质服务。我从未有过像本周我带着两个年幼女儿所经历的这种体验。非常失望，再也不会来了。服务员快速而友好。
对于市中心的酒店来说，这真是太棒了。喜欢在街区里散步，欣赏音乐历史。食物很棒，氛围也很棒。还会再来住的。
代客泊车员/礼宾员很棒。早餐服务和餐饮服务人员很棒。仅此而已。那些坐在无用的屁股上、肩负着“压倒性”检查任务责任的令人厌恶的人都应该立即被解雇。
我们度过了一个美妙的夜晚！喜欢所有的工作人员！前台的女士做的牧羊人派最好吃！！！！！
-bubbles
酒店的热水源有问题。入住当天，我们无法洗澡，因为天气太冷。
非常好的关注，非常友好的工作人员，干净的房间，优质的服务
接待处的埃里卡反应非常积极。
Hotel called me the day before checkin to cancel our two day reservation. I understand the circumstance's were beyond their control. I was able to find a different hotel for a higher price due to it being last minute a little further from Beale St that I had to pay for at checkin. Problem is now it has been five days since they canceled my reservation and they still have not refunded my money.
Shut it down.
Hotel in complete disrepair. No AC, 1 of 3 elevators operational and the lights didn't work in that one. Skeleton staff doing the best they could, but place should be closed by corporation until they can bring it up to standard. The list of what is wrong this place is endless.