The people were great Janice that work the evening shift was great the rooms were clean overall I would stay there again
5.0分
商务出差
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Amazing hotel!
I’ve stayed at this hotel multiple times for work, and every visit has been outstanding. The staff are super friendly and welcoming. They’ve consistently been accommodating with our needs, and it’s clear they genuinely care about their guests. Also, the rooms are always clean. This hotel really feels like a home away from home. We travel with our two dogs, and they get so much love from the staff. We love staying here and are so grateful to have such a reliable place to return to while in Saraland. Very highly recommend! Would give more than 5 stars if I could!
5.0分
情侣出游
Carpet in hall way was old faded and stained, chair in room arm was torn ,over all a great stay,
5.0分
其他
My stay was great!! The staff was so sweet, friendly, and professional. I'll definitely be booking again
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酒店回复: Hi Kenyatta, thank you for the feedback. We are delighted to hear you enjoyed your stay with us. We hope to welcome you again soon.
4.0分
家庭亲子
Nice hotel. The elevator floor was under repair which caused a small trip but I should have paid better attention. Overall it was fine.
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酒店回复: Hi Mark, thank you for the feedback. We apologize for the inconvenience. We are delighted to know that the minor inconvenience didn't ruin your stay. We hope to have you back again.
5.0分
其他
Breakfast is always good. Clean room and staff is helpful and friendly
3.0分
商务出差
Room was good, had trouble getting lock on room door to work. Got double billed for room.
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酒店回复: Hi Mike, thank you for the feedback. We apologize for the inconvenience during your stay and will look into the matter and resolve it on our end.
4.0分
其他
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I booked 3 rooms for my family. My room was fairly clean, but the person who stayed before me left a pair of worn socks under the desk and housekeeping failed to vacuum under the desk or they would have removed the dirty socks. I felt that the room wasn’t cleaned appropriately. I did let the front desk know when we checked out.
5.0分
其他
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The general manager helped us and guided us through a little hiccup with the check in. We got top notch customer service and they were very accommodating of our children.
4.0分
家庭亲子
Everything was great, breakfast was good staff was very polite and friendly. Only problem was the bed was uncomfortable. Al else was awesome
The people were great Janice that work the evening shift was great the rooms were clean overall I would stay there again
Amazing hotel!
I’ve stayed at this hotel multiple times for work, and every visit has been outstanding. The staff are super friendly and welcoming. They’ve consistently been accommodating with our needs, and it’s clear they genuinely care about their guests. Also, the rooms are always clean. This hotel really feels like a home away from home. We travel with our two dogs, and they get so much love from the staff. We love staying here and are so grateful to have such a reliable place to return to while in Saraland. Very highly recommend! Would give more than 5 stars if I could!
Carpet in hall way was old faded and stained, chair in room arm was torn ,over all a great stay,
My stay was great!! The staff was so sweet, friendly, and professional. I'll definitely be booking again
Nice hotel. The elevator floor was under repair which caused a small trip but I should have paid better attention. Overall it was fine.
Breakfast is always good. Clean room and staff is helpful and friendly
Room was good, had trouble getting lock on room door to work. Got double billed for room.
I booked 3 rooms for my family. My room was fairly clean, but the person who stayed before me left a pair of worn socks under the desk and housekeeping failed to vacuum under the desk or they would have removed the dirty socks. I felt that the room wasn’t cleaned appropriately. I did let the front desk know when we checked out.
The general manager helped us and guided us through a little hiccup with the check in. We got top notch customer service and they were very accommodating of our children.
Everything was great, breakfast was good staff was very polite and friendly. Only problem was the bed was uncomfortable. Al else was awesome