酒店回复: Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
5.0分
其他
Best Western is one of the best motels I've ever stayed at. Place is always clean, the staff is super friendly and the breakfast is very good.
展开
酒店回复: Thank you for taking the time to share your review about your recent stay at our property. The entire Best Western staff are delighted to hear that you had an enjoyable experience. We genuinely appreciate your feedback and hope to welcome you back in the near future!~Warmest Regards, Best Western Staff
1.0分
商务出差
展开
This was the worst hotel. The room was covered in snot, and the hotel employee was screaming at someone on the phone outside the lobby when I pulled up. It was a negative experience. The only positive part was leaving ten minutes after checking in. The staff seemed unusually lacking. They didn't care about presentation, cleanliness, or kindness. The customer service was poor at best. Very disappointed as I have stayed at Best Westerns that are well cared for with great customer service- this was a bummer all around.
展开
酒店回复: Thank you for sharing your thoughts about your recent stay with us. We genuinely appreciate your feedback as we continually strive to enhance guest satisfaction. On behalf of our entire team, I sincerely apologize for not meeting your expectations during your visit. We hope you will consider giving us another opportunity to deliver a superior experience on your next stay. Your satisfaction is important to us, and we would love the chance to make it right. Thank you once again for your valuable comments.~Warmest Regards, Best Western Staff
5.0分
其他
Great customer service, clean rooms, great location really good breakfast with fresh made food.
展开
酒店回复: Thank you for taking the time to share your review about your recent stay at our property. The entire Best Western staff are delighted to hear that you had an enjoyable experience. We genuinely appreciate your feedback and hope to welcome you back in the near future!~Warmest Regards, Best Western Staff
5.0分
情侣出游
Manager really helped me. I left my pillow and he sent it t me . Fantastic customer service
展开
酒店回复: Thank you for taking the time to share your review about your recent stay at our property. The entire Best Western staff are delighted to hear that you had an enjoyable experience. We genuinely appreciate your feedback and hope to welcome you back in the near future!~Warmest Regards, Best Western Staff
2.0分
其他
展开
I had to be moved to a different room because of a mouse issue in my room. And then the next night, my sister and her husband had to be moved from their room because of mice. I did not see any nor did they in the new room, but the thought was there every night. The ice machines were broken on all floors so that was just an inconvenience.
展开
酒店回复: Thank you for sharing your thoughts about your recent stay with us. We genuinely appreciate your feedback as we continually strive to enhance guest satisfaction. On behalf of our entire team, I sincerely apologize for not meeting your expectations during your visit. We hope you will consider giving us another opportunity to deliver a superior experience on your next stay. Your satisfaction is important to us, and we would love the chance to make it right. Thank you once again for your valuable comments.~Warmest Regards, Best Western Staff
房间干净整洁，地理位置优越，就在机场，特别方便，很适合等飞机之前入住，又不用太赶时间，时间可以自由把控
酒店翻新得很不错。房间升级后，空调也能正常使用。房内配备了咖啡机、微波炉和冰箱。遮光窗帘也是一大亮点。早餐有炒鸡蛋、煎饼、土豆和香肠。不过香肠没有标注，不确定是猪肉的还是火鸡肉的。另外还有谷物、酸奶、独立包装的烘焙食品和几种果汁。其他设施包括一台可购买零食的投币式可乐机。
靠近机场，但离市中心很远。酒店设施很棒。
位置还不错，但是缺少很多酒店最基本的设施。早餐也很糟糕。以这个价格来说，我应该能有更好的选择。不推荐给大家！
遗憾的是淋浴没有水，其他都不错。
Best Western is one of the best motels I've ever stayed at. Place is always clean, the staff is super friendly and the breakfast is very good.
This was the worst hotel. The room was covered in snot, and the hotel employee was screaming at someone on the phone outside the lobby when I pulled up. It was a negative experience. The only positive part was leaving ten minutes after checking in. The staff seemed unusually lacking. They didn't care about presentation, cleanliness, or kindness. The customer service was poor at best. Very disappointed as I have stayed at Best Westerns that are well cared for with great customer service- this was a bummer all around.
Great customer service, clean rooms, great location really good breakfast with fresh made food.
Manager really helped me. I left my pillow and he sent it t me . Fantastic customer service
I had to be moved to a different room because of a mouse issue in my room. And then the next night, my sister and her husband had to be moved from their room because of mice. I did not see any nor did they in the new room, but the thought was there every night. The ice machines were broken on all floors so that was just an inconvenience.