Stayed for 2 nights checked in at 7p at night worked all day . Had shower used 2 towels . Next day went to work all day again came back to hotel. No room service. No clean towels or replacement cups.. called front desk. They stated they don't clean the room everyday. But what they didn't know had employee in another room 3rd floor his room has been cleaned everyday with fresh towels... front desk did not even offer to bring up clean towels.. as a amex Marriott card holder I've stayed at alot off Marriots.. this one as far as service is the worst I have ever stayed at...
4.0分
家庭亲子
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Nice and convenient for travelers. There are several dining options right next door, we walked to Kabuki Japanese steakhouse, had a good dinner and enjoyed watching the chef. The hotel could use some updates, the beds especially, but the rooms were clean and comfortable. Would stay again.
4.0分
其他
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Had hard time locating on google map went around and around the area too many times.
Reported toilet not flushing (took 3 times) every use. Staff appreciated me letting them know and stated they would have someone look at.
1.0分
其他
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When checking in, my room did not have enough linens for my family, the bed had not been changed from the previous stay ( I asked for linens and changed my own bedding to verify it was clean), and the bathroom had not been cleaned. There were no towels at the pool, either. We had to visit the desk multiple times to get supplies. The only redeeming quality was the staff was apologetic and kind.
4.0分
家庭亲子
My family loved the room and property. The staff were great! And the curtains on the huge window blocked all the lights. I could sleep all day!
4.0分
其他
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Our family stay
One of the beds in our room had bed bugs. We moved to a second room during the night. The staff was helpful in drying our clothes in their hot dryer.
Christine, rhe manager was fantastic. They compensated 1 night and gave us 7 breakfasts. They were so apologetic.
We have stayed her before and will stay again.
Steven in the Bistro said only positive comments about how Christine has changed the environment for the better.
2.0分
家庭亲子
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The person that checked me in was horribly rude. I was charged $75 I wasn’t expecting and when I asked about it she snapped at me and proceeded to get even more rude. The room is horribly dirty. Stains all over the floor. The windows haven’t haven cleaned. Dust and handprints all over them. The bathroom was dirty.
热水浴缸坏了，健身房的空调坏了，二楼的制冰机也坏了，我们的房间很热，嗡嗡的噪音让我们整晚都睡不着，外面的垃圾桶几乎都满了。我不会推荐这家酒店，而且我觉得我们应该退款。
干净、友善的人们、香味浓郁的洗发水、热水、水压
我喜欢干净和漂亮
Stayed for 2 nights checked in at 7p at night worked all day . Had shower used 2 towels . Next day went to work all day again came back to hotel. No room service. No clean towels or replacement cups.. called front desk. They stated they don't clean the room everyday. But what they didn't know had employee in another room 3rd floor his room has been cleaned everyday with fresh towels... front desk did not even offer to bring up clean towels.. as a amex Marriott card holder I've stayed at alot off Marriots.. this one as far as service is the worst I have ever stayed at...
Nice and convenient for travelers. There are several dining options right next door, we walked to Kabuki Japanese steakhouse, had a good dinner and enjoyed watching the chef. The hotel could use some updates, the beds especially, but the rooms were clean and comfortable. Would stay again.
Had hard time locating on google map went around and around the area too many times.
Reported toilet not flushing (took 3 times) every use. Staff appreciated me letting them know and stated they would have someone look at.
When checking in, my room did not have enough linens for my family, the bed had not been changed from the previous stay ( I asked for linens and changed my own bedding to verify it was clean), and the bathroom had not been cleaned. There were no towels at the pool, either. We had to visit the desk multiple times to get supplies. The only redeeming quality was the staff was apologetic and kind.
My family loved the room and property. The staff were great! And the curtains on the huge window blocked all the lights. I could sleep all day!
Our family stay
One of the beds in our room had bed bugs. We moved to a second room during the night. The staff was helpful in drying our clothes in their hot dryer.
Christine, rhe manager was fantastic. They compensated 1 night and gave us 7 breakfasts. They were so apologetic.
We have stayed her before and will stay again.
Steven in the Bistro said only positive comments about how Christine has changed the environment for the better.
The person that checked me in was horribly rude. I was charged $75 I wasn’t expecting and when I asked about it she snapped at me and proceeded to get even more rude. The room is horribly dirty. Stains all over the floor. The windows haven’t haven cleaned. Dust and handprints all over them. The bathroom was dirty.