Amazing hospitality, definitely exceeded my expectations. I had a Jacuzzi room. Room 300 to be exact. Porsha at the front desk was truly amazing. Free breakfast from 6AM-10AM made by Deandra. Fantastic team. I highly recommended them to anyone traveling around North Dallas area.
5.0分
家庭亲子
展开
Porsha and Susan are Amazing ! I felt well cared, while I was there ! Good price for the Size of the Rooms .. especially if you are traveling with a larger group of family members! Thank you Ladies !! You can’t Go wrong if you are staying with Choice Hotels !
展开
酒店回复: Dear Guest, Thank you for leaving such a nice review. We are glad that you and your family loved our services, our dedicated staff will be pleased to learn of your high praise. It will provide them with great encouragement to keep doing what they are doing. Keep Staying with us.
4.0分
其他
Everything was very nice
展开
酒店回复: Dear Guest,Thank you so much for your feedback. We’re really happy to hear that everything was nice during your stay. It means a lot to us, and we’d love to have you back again!
1.0分
其他
展开
My Goodness-where to start. Positives, quick checkin no problem. Now, let’s talk shop. After checking in we asked for additional pillows, were told IF they had any left, literally handed us 2 pillows without cases that had strings hanging from them (use your imagination how they looked.). We went to room, had mold on ceiling in bathroom, and water dripping into light socket from said ceiling. Mold smell was horrendous. When approaching desk to report H20 and mold, another renter quickly approached and said another persons items were in her room!! The back door to the hotel was broken into and would not close which made it accessible to the homeless under the bridge to come and go. While not the best decisions we made to stay the night, another person or persons tried to get into our room. Just be aware of what you’re renting for the night. NOT SAFE!
5.0分
其他
It was great
展开
酒店回复: Hello Will,Splendid to hear that your stay was great. We truly appreciate your feedback and look forward to welcoming you back again.
1.0分
家庭亲子
展开
I stayed for 5 nights at this hotel. When I checked in front desk act like she don't care and when I went to room Tv didn't work so I ask them can someone come fix it. She said we don't have maintenance at the property so I asked can we get a different room she said come get the key and smells like Someone has smoke in the room and sign says the hotel is smoke free. Which is lie and didn't get Housekeeping service for entire stay and when we ask for towel Front desk want me to go pick it up. At day of check out I requested for late check out due to my business meeting but front desk wouldn't Able to do anything so my wife has leave an wait in lobby for 4 our with all our stuff. This or ridiculous. I will not recommend anyone to stay at this hotel. Room is a suite, and far from updated. I will never stay @ a Comfort suites again! Very sketchy area, and they have no security
展开
酒店回复: Dear Guest, Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
Amazing hospitality, definitely exceeded my expectations. I had a Jacuzzi room. Room 300 to be exact. Porsha at the front desk was truly amazing. Free breakfast from 6AM-10AM made by Deandra. Fantastic team. I highly recommended them to anyone traveling around North Dallas area.
Porsha and Susan are Amazing ! I felt well cared, while I was there ! Good price for the Size of the Rooms .. especially if you are traveling with a larger group of family members! Thank you Ladies !! You can’t Go wrong if you are staying with Choice Hotels !
Everything was very nice
My Goodness-where to start. Positives, quick checkin no problem. Now, let’s talk shop. After checking in we asked for additional pillows, were told IF they had any left, literally handed us 2 pillows without cases that had strings hanging from them (use your imagination how they looked.). We went to room, had mold on ceiling in bathroom, and water dripping into light socket from said ceiling. Mold smell was horrendous. When approaching desk to report H20 and mold, another renter quickly approached and said another persons items were in her room!! The back door to the hotel was broken into and would not close which made it accessible to the homeless under the bridge to come and go. While not the best decisions we made to stay the night, another person or persons tried to get into our room. Just be aware of what you’re renting for the night. NOT SAFE!
It was great
I stayed for 5 nights at this hotel. When I checked in front desk act like she don't care and when I went to room Tv didn't work so I ask them can someone come fix it. She said we don't have maintenance at the property so I asked can we get a different room she said come get the key and smells like Someone has smoke in the room and sign says the hotel is smoke free. Which is lie and didn't get Housekeeping service for entire stay and when we ask for towel Front desk want me to go pick it up. At day of check out I requested for late check out due to my business meeting but front desk wouldn't Able to do anything so my wife has leave an wait in lobby for 4 our with all our stuff. This or ridiculous. I will not recommend anyone to stay at this hotel. Room is a suite, and far from updated. I will never stay @ a Comfort suites again! Very sketchy area, and they have no security