酒店回复: Tom, thank you for sharing your comments. The feedback about finding the location, as well as the overall value and additional charges, is appreciated and will be taken into consideration as the property continues working to enhance the guest experience.
酒店回复: Marie, thank you for sharing your experience. The feedback regarding your dining and refreshment options, as well as your comments about your shower, are appreciated and will be considered for ongoing improvements. Your input helps the team evaluate services for the future.
酒店回复: Claudia, it’s wonderful to hear you had such a positive experience at Courtyard Austin Airport. Our team members will be pleased to know they made your stay more comfortable, especially while traveling with your mother. We're delighted you enjoyed the room, breakfast options, and the onsite bar. We hope you visit us again soon!
酒店回复: Lori, thank you for providing your feedback. It's great to hear that you appreciated the extra space in the suite and enjoyed the wonderful breakfast experience the next day. Your comments about the interactions you had with various team members are noted. The welcoming nature and hard work at the happy hour are much appreciated, and it's good to know you enjoyed that part of your stay. The points regarding interactions at the front desk and room temperature are certainly matters the team will continue to work on. We hope to offer you a more cohesive experience on your next visit.
4.0分
情侣出游
原文
翻译提供方:Google
因为要赶早班飞机,我们只在机场附近的酒店住了一晚。班车早上6:30准时出发,我们顺利赶上了航班。
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酒店回复: Thank you for your review, David! We're glad the shuttle helped with your flight.
5.0分
其他
原文
翻译提供方:Google
干净整洁的酒店
前台团队非常友好热情。房间非常干净舒适。我们对有线电视的选择感到很惊喜,哈哈。
我只希望有客房服务,不过小商店和小酒馆的食物和饮料种类丰富。
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酒店回复: Thank you for choosing to stay with us again at Courtyard Austin Airport. The team is delighted to hear that you found the service friendly and professional. It's wonderful that you enjoyed the snacks and drinks in the mini store and bistro as well. We're excited to be your hotel of choice for future visits to Austin.
4.0分
商务出差
原文
翻译提供方:Google
机场太近了。能听到飞机的声音。
一切都很棒。但如果你睡眠浅,这里不适合你。机场太近了。
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酒店回复: Margarita, thank you for staying with us at Courtyard Austin Airport. It's great to hear you had a pleasant stay overall. We appreciate your feedback about the proximity to the airport, and we're glad the rest of your experience was enjoyable. We're looking forward to welcoming you back.
酒店回复: Steven, it’s wonderful to hear you had a great time at Courtyard Austin Airport. The team is glad you enjoyed the comfortable room and tasty burger from the kitchen. Your feedback about parking for vehicles pulling trailers is valued, and we appreciate your insights. We’re looking forward to welcoming you back for another enjoyable stay.
3.0分
商务出差
原文
翻译提供方:Google
总体来说不错,但他们会收取现场停车费。
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酒店回复: Raul, thank you for sharing your thoughts. The parking policy aims to provide convenience and security for guests with vehicles. Your feedback is appreciated, and the team hopes your overall experience was enjoyable.
5.0分
其他
原文
翻译提供方:Google
完美的住宿体验
酒店里的每个人都很棒!从前台的女士到小酒馆的服务人员!
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酒店回复: Sonya, it's wonderful to hear that everyone on the Courtyard Austin Airport team made your stay memorable, from the front desk to the Bistro service. Thank you for sharing your experience! We hope to welcome you back soon.
如果你没去过那片区域,去那里有点难。万豪会员停车要收$$?小酒馆也要$$。除非钱没问题,否则不要在那里吃饭;而且税费也很高,这也很让人吃惊。本来可以住在20到30英里以外的地方,更便宜。
酒店总体不错,但酒吧和食物很贵,我买的14美元的饮料看起来好像有人喝了一半。真是可笑。然后我早早起床赶班车,不得不洗个冷水澡,因为水一直没热。我进去之前开了20分钟,水却不热。
工作人员太棒了!热情周到,乐于助人。我和88岁的母亲一起旅行,这对我来说总是个挑战,但前台随时准备提供帮助。房间漂亮舒适。早餐选择丰富,而且我很喜欢酒店内的酒吧,长途驾驶后可以在这里放松身心。
303 房间:两室套房,空间不错。入住时前台态度冷漠,没有笑容。很难理解。年轻人看起来很害羞,能力不足。在酒店欢乐时光(大堂小酒馆),调酒师兼厨师乔·佩雷斯热情友好,工作努力。食物很普通,但他的努力让食物看起来更好。万豪酒店很好地保留了他!他要做 3 个人的工作!不过应该有人帮他清理桌子。前台似乎没有注意到,即使在熙熙攘攘的人群视线范围内也无事可做。前台缺乏团队合作。第二天(星期六)的早餐很棒!许多工作人员在大堂走动,确保迎接所有客人。我的咖啡很合我的口味,所以我很满意。房间里的空调要么冰冷,要么加热器会启动,有点烦人。
因为要赶早班飞机,我们只在机场附近的酒店住了一晚。班车早上6:30准时出发,我们顺利赶上了航班。
干净整洁的酒店
前台团队非常友好热情。房间非常干净舒适。我们对有线电视的选择感到很惊喜,哈哈。
我只希望有客房服务,不过小商店和小酒馆的食物和饮料种类丰富。
机场太近了。能听到飞机的声音。
一切都很棒。但如果你睡眠浅,这里不适合你。机场太近了。
入住很方便,房间很舒适,离机场很近,食物也不错,有他们家厨房做的汉堡,我肯定会再住这里。但有一件事我注意到,这里几乎没有拖车停车位。
总体来说不错,但他们会收取现场停车费。
完美的住宿体验
酒店里的每个人都很棒!从前台的女士到小酒馆的服务人员!