酒店回复: Dear Yuko, thank you for taking the time to share your experience! We're delighted to hear that you found our location convenient for shopping and dining and that you enjoyed a peaceful night's sleep. We appreciate your understanding regarding the cleaning standards and the breakfast options we provide. Your positive remarks about our service mean a lot to us! We're continuously striving to improve our offerings, and your feedback is invaluable. We hope to welcome you back soon for another enjoyable stay!Best Regards, Super 8 TorranceCustomer Care Team
1.0分
情侣出游
原文
翻译提供方：Google
住宿体验糟糕透了
4.0分
商务出差
原文
翻译提供方：Google
酒店正在装修，房间装修中
配备新家具和新床上用品
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酒店回复: Dear Jacques, thank you for your feedback! We're glad to hear you enjoyed the renovated room with new furniture and bedding. We appreciate your understanding as we work to enhance our hotel for a better guest experience. We look forward to welcoming you back to see the improvements once the renovations are complete!Best Regards, Super 8 TorranceCustomer Care Team
5.0分
其他
原文
翻译提供方：Google
很好的服务
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酒店回复: Dear Brayan, thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. We look forward to welcoming you back soon!Best Regards, Super 8 TorranceCustomer Care Team
3.0分
其他
原文
翻译提供方：Google
好的
3.0分
情侣出游
Pillows and bed were really uncomfortable. Also, the bed sits on a bed frame that makes way too much noise. Also had a leak in the bathtub
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酒店回复: Dear Romina, thank you for your feedback. We sincerely apologize for the discomfort caused by the pillows, bed, noisy frame, and the bathtub leak. Our maintenance and housekeeping teams have been alerted to address these issues promptly, ensuring future guests enjoy a quieter, more comfortable, and fully functional room.Best Regards, Super 8 TorranceCustomer Care Team
5.0分
其他
My mom stayed for her birthday weekend and it was convenient location for her she enjoyed her stay.
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酒店回复: Dear Shelly, thank you for your feedback—we’re delighted your mom enjoyed her birthday weekend and that our convenient location added to her stay. We look forward to welcoming her back for future visits!Best Regards, Super 8 TorranceCustomer Care Team
1.0分
其他
Will never book here again.
Staff member that checked us out was rude.
The maid’s were nice.
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酒店回复: Dear Shantell, thank you for your valuable feedback. We’re sorry to hear about your experience at checkout. While we’re glad the housekeeping staff made a positive impression, we apologize for the rudeness you encountered and are addressing this with our team to ensure all guests are treated courteously and professionally in the future. Best Regards, Super 8 TorranceCustomer Care Team
4.0分
其他
Hitel greatly upgraded in one year.
Rooms very nice.
No microwaves for reheating food.
Parking spaces very very small for midsized vehicles.
号称是二星酒店，但实际体验非常糟糕。
虽然打扫得还算干净，但设施陈旧，整体感觉很暗沉。
如果只是出差找个地方睡觉，那还勉强可以接受。
这次就用了这个地方，逛街吃饭都很方便。我很高兴晚上大家都很安静。
因为价格合理，所以与日本不同，您不必期待太多清洁工作。如果你有兴趣，我想你应该让我知道。
早餐是麦片、小糕点和咖啡，但我认为服务很友善，除非你不喜欢。
位置很好。
住宿体验糟糕透了
酒店正在装修，房间装修中
配备新家具和新床上用品
很好的服务
好的
Pillows and bed were really uncomfortable. Also, the bed sits on a bed frame that makes way too much noise. Also had a leak in the bathtub
My mom stayed for her birthday weekend and it was convenient location for her she enjoyed her stay.
Will never book here again.
Staff member that checked us out was rude.
The maid’s were nice.
Hitel greatly upgraded in one year.
Rooms very nice.
No microwaves for reheating food.
Parking spaces very very small for midsized vehicles.