Check in was smooth but the male attendant wasn't very informative.
Our room was seperate from the main hotel in a Butlins style set-up, a short walk away from reception.
Parking was available directly outside our chalet which was convenient, and the surrounding gardens were very well maintained.
Our room was small and looked tired, with a desperate need for modernisation. The carpet and skirting boards were dirty and the furniture appeared worn and outdated. There was a lack plug sockets and no USB direct chargiing points. My husband found a 4 plug extension cable hidden behind the bedside cabinet, so we utilised this. Therefore, we only had phone charging capabilty on his side of the bed.
The shower room also looked tired, with the ceiling fan half hanging out, & the mirror edgeing desilvered.
The water from the hot tap was scalding hot, and the shower was running only cold water on our first day. We subsequently had to go to the Spa within the main hitel to have a shower. We did complain about this and the nice gentleman at reception said that he would come over and check it.
The following morning, we did manage to have a shower in the room, but the water was tepid, and then ran cold afterwards.
The Spa/leisure area was ok, but could also do with a makeover (for example, the first shower I walked into had no water coming through & the jacuzzi was connected to the main pool, so was cold. The steam room had minimal steam, so wasn't very effective. More like a 2/3 star hotel
4.0分
商务出差
Great hotel
Easy hotel with great bar and comfortable rooms
The rooms are like little cottages but quiet - would happily rebook
4.0分
情侣出游
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All good though the room could have improvements, more sockets (there was only 1 dual plug already in part use), better lighting, a tad gloomy and a working extractor in the bathroom and a working towel rail.
Restaurant and all staff excellent.
4.0分
其他
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The comfort of the bed was wonderful and ensured a really good night’s sleep.
However the service in the restaurant was very slow. It took over an hour for them to serve our main course, and my belly of pork, although the crackling was good, the meat was so burnt underneath that the crackling was easier to break up than the base of the portion.
我们边吃晚餐边看利物浦的比赛，太棒了！早餐也很惊艳，孩子们都玩高尔夫玩得很开心💯
去NEC很方便。
房间隔音不是特别好，但是环境很美
服务非常好！
环境优美
坏的
Check in was smooth but the male attendant wasn't very informative.
Our room was seperate from the main hotel in a Butlins style set-up, a short walk away from reception.
Parking was available directly outside our chalet which was convenient, and the surrounding gardens were very well maintained.
Our room was small and looked tired, with a desperate need for modernisation. The carpet and skirting boards were dirty and the furniture appeared worn and outdated. There was a lack plug sockets and no USB direct chargiing points. My husband found a 4 plug extension cable hidden behind the bedside cabinet, so we utilised this. Therefore, we only had phone charging capabilty on his side of the bed.
The shower room also looked tired, with the ceiling fan half hanging out, & the mirror edgeing desilvered.
The water from the hot tap was scalding hot, and the shower was running only cold water on our first day. We subsequently had to go to the Spa within the main hitel to have a shower. We did complain about this and the nice gentleman at reception said that he would come over and check it.
The following morning, we did manage to have a shower in the room, but the water was tepid, and then ran cold afterwards.
The Spa/leisure area was ok, but could also do with a makeover (for example, the first shower I walked into had no water coming through & the jacuzzi was connected to the main pool, so was cold. The steam room had minimal steam, so wasn't very effective. More like a 2/3 star hotel
Great hotel
Easy hotel with great bar and comfortable rooms
The rooms are like little cottages but quiet - would happily rebook
All good though the room could have improvements, more sockets (there was only 1 dual plug already in part use), better lighting, a tad gloomy and a working extractor in the bathroom and a working towel rail.
Restaurant and all staff excellent.
The comfort of the bed was wonderful and ensured a really good night’s sleep.
However the service in the restaurant was very slow. It took over an hour for them to serve our main course, and my belly of pork, although the crackling was good, the meat was so burnt underneath that the crackling was easier to break up than the base of the portion.