酒店回复: Hello, thank you for taking the time to share your feedback with us. We are so glad to hear that you and your family enjoyed your stay with us. We hope you come back again soon.
酒店回复: Hello, we are so glad that you enjoyed your stay with us. We will get all of your concerns addressed with management and maintenance to make sure that we get them looked at and resolved quickly. We hope that you will come back and stay with us again soon.
酒店回复: Hello, we are sorry to hear that you had a bad experience with us. We will get your concerns to the appropriate teams to ensure the problems do not happen again.
酒店回复: Hello, thank you for taking the time to share your feedback. We are sorry to hear that you were here when our internet was out but glad to hear that it came on during your stay.
1.0分
家庭亲子
原文
翻译提供方:Google
这家酒店不打扫房间,甚至不更换毛巾,以后再也不会住在这里
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酒店回复: Hello, we are sorry to hear that you had a bad experience at the hotel. We will speak with our team and make sure this is solved. Thank you for taking the time to share your experience with us.
酒店回复: Thank you for sharing your feedback with us. We are so sorry to hear of the inconveniences of your stay. Were you able to notify our staff during your stay? If ever you have this experience at any hotel, please notify the front desk so you can move rooms or they can find another solution.
酒店回复: Hello, thank you for taking the time to share your feedback with us. We are so sorry to hear of your room inconveniences and will alert the correct teams.
3.0分
其他
原文
翻译提供方:Google
他们可以改进
早餐非常简单又重复
设施肮脏
他们没有整理床铺
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酒店回复: Hello, thank you for your feedback. We will get your concerns to the appropriate team as soon as possible.
5.0分
其他
原文
翻译提供方:Google
独自旅行,休息站
酒店回复: Thank you for staying with us. Please come back soon.
3.0分
家庭亲子
原文
翻译提供方:Google
WIFI 很糟糕。
热水浴缸不能用。
打印机不能用。
前一天我打电话时,他们告诉我热水浴缸可以正常使用。
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酒店回复: Hello, thank you for sharing your feedback with us. We are sorry you didn't have the best experience. Please know that our front desk staff is on site 24/7 and can help with any issues that our guest might run into.
价格实惠,住宿体验超棒!
我的家人非常喜欢这家酒店,一定会再次入住。价格合适,停车方便,员工非常友好。我们有点失望,因为早餐连续两天都是一样的。除此之外,一切都很棒,包括室内游泳池和热水浴缸。
他们对房间进行了不错的翻新,使其看起来非常现代。但是,您无法关闭淋浴,浴室的风扇声音很大,听起来像喷气涡轮机,然后空调/加热器噪音很大,很难听到电视声音。
没有打扫房间,也没有整理床铺。我不得不要毛巾和床单,然后自己铺床。地毯没有吸尘,因为我们入住时地板上有碎石,现在还留在那里。我向工作人员投诉,一位先生表示了歉意,但经理只是拿着手机四处走动。我第一次住这家酒店,这将是我最后一次住智选假日酒店了。
前台告诉我们,WiFi 断了,要到第二天才能修好,所以几个小时后我们没法看电视,于是我们去了外面,在另外两个房间里看电视,我们打开了频道,没想到电视一直都正常
这家酒店不打扫房间,甚至不更换毛巾,以后再也不会住在这里
就住一晚来说还可以。床超级舒服,早餐也不错。地毯、门和床头柜很脏。床上和浴缸里有几只蚂蚁。二楼没有自动售货机……总体来说,这次住宿体验很差,但就住一晚来说还行。
太难闻了!
房间里有一股难闻的气味,即使用来苏尔清洁剂也去不掉,而且那股气味甚至粘在我所有的衣服上,我完全不推荐这家酒店……
他们可以改进
早餐非常简单又重复
设施肮脏
他们没有整理床铺
独自旅行,休息站
WIFI 很糟糕。
热水浴缸不能用。
打印机不能用。
前一天我打电话时,他们告诉我热水浴缸可以正常使用。