酒店回复: Dear Valued Guest,Greetings from The Westin Desaru Coast Resort.Thank you for taking the time to share your lovely review following your recent stay with us. We are truly delighted to know that you found our resort comfortable, with a great environment and delicious food.It is especially heartening to hear that our team provided prompt and helpful assistance throughout your stay. Delivering attentive and warm service is something we take great pride in, and your kind recommendation means a lot to us.We are honoured to have been the largest hotel you stayed at during your trip and even more pleased that your experience with us was a positive one.Thank you once again for your support. We sincerely look forward to welcoming you back for another relaxing vacation in the near future.Be well,Evelyn JayarajLoyalty Team
酒店回复: Dear Ms. Jesnnie Lok,Greetings from The Westin Desaru Coast Resort!Thank you so much for sharing your lovely review with us. We are truly delighted to know that your first stay at our resort was such a special one, especially as it coincided with both your anniversary and your husband's birthday.It brings us great joy to hear that you appreciated the decorations and cake prepared for your celebration. Being part of such meaningful moments for our guests is always a privilege for our team.We are also pleased that you found the bathtub very clean and enjoyed the beautiful surroundings and service during your stay. At the same time, we appreciate your honest feedback regarding some of the room facilities appearing a little aged. Your comment has been shared with the relevant team as we continuously work to maintain and improve the comfort of our rooms.Thank you once again for choosing to celebrate such special occasions with us. We truly hope to have the pleasure of welcoming you back again in the future for another memorable stay.Be well,Evelyn JayarajLoyalty Team
酒店回复: Dear Kikiqingqing,Greetings from The Westin Desaru Coast Resort.Thank you for taking the time to share your review following your recent stay with us.We are pleased to know that you enjoyed our beachfront location, spacious room, and the convenience of our bicycle rental service. It is also wonderful to hear that you appreciated the surroundings and service provided by our team.We value your feedback regarding the limited family-friendly facilities and language assistance. Please be assured that your comments have been shared with the relevant teams for consideration as we continuously work to enhance our guest experience.We truly appreciate your support and hope to welcome you back again for an even more enjoyable stay.Be well,Evelyn JayarajLoyalty Team
5.0分
园景特大床房
情侣出游
酒店知道我和先生来westin庆生,给我房间升级海景房,一片蛋糕,气球摆设和生日祝福留言。好棒。
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酒店回复: Thank you for the wonderful message and nice photos, we appreciate the feedback and the fact that you posted this.Best regards,Karin JongmanGeneral Manager
点评来源 Trip.com
5.0分
园景特大床房
家庭亲子
每次去Desaru必选的酒店,就在海边,早餐也很棒!
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酒店回复: Dear Rockroy117,Greetings from The Westin Desaru Coast Resort.Thank you so much for your outstanding 10/10 review and for choosing us as your preferred hotel whenever you visit Desaru. That truly means a lot to us.We are delighted to know that you enjoy our beachfront location and our breakfast offerings. Starting the day with a great meal by the sea is exactly the kind of experience we hope to provide for our guests.Your continued trust and support are sincerely appreciated, and we look forward to welcoming you back again for many more wonderful stays by the sea.Be well,Evelyn JayarajLoyalty Team
酒店回复: Dear Ivy Lee 78, Thank you for your kind review. We are delighted to know you enjoyed our convenient location, beautiful surroundings, and the comfort of your ocean-view room. It’s also wonderful that you appreciated our wide breakfast selection. We hope you will have the chance to try our barbecue on your next visit. We look forward to welcoming you back.Karin JongmanGeneral Manager
酒店回复: Dear Mr. Charles Yong 查尔斯,Greetings from The Westin Desaru Coast Resort!Thank you so much for your wonderful review and for your continued trust in us. It truly warms our hearts to know that we are your top recommendation when visiting Desaru, and even more meaningful to hear that you have stayed with us several times.Your kind words about our fair pricing, service, and facilities are deeply appreciated. Our team works hard to create a welcoming and relaxing environment for every guest, and your encouragement means a great deal to all of us.We are sincerely grateful for your loyalty and support. It is always a pleasure to welcome you back, and we look forward to many more memorable stays together in the future.Be well,Evelyn JayarajLoyalty Team
酒店回复: Thank you for sharing your detailed feedback. We are glad to hear that you enjoyed our resort-style facilities and relatively new rooms, as well as the zoo and playground.At the same time, we appreciate your honesty regarding areas that can be improved. We apologize that the beach condition and cleanliness did not meet your expectations. We will work with our team and relevant partners to enhance maintenance efforts. We also understand that having more activities and nearby food options would improve the overall experience, and we will continue exploring ways to provide more variety.Your comments about bugs have been noted, and our maintenance and housekeeping teams will take additional measures to minimize this.Thank you again for your valuable input. We hope to have the opportunity to welcome you back with an even better experience in the future.Best regards,Karin JongmanGeneral Manager
酒店回复: Thank you for sharing such a detailed review of your stay. We are delighted to hear that you enjoyed the generous portions of food, especially the local breakfast offerings, as well as the comfort of your spacious room. We sincerely apologize for the inconvenience with the floor drain and appreciate your patience as our team worked to address it. It is wonderful to know you were still able to relax and enjoy the food, drinks, and water activities, and that you found our hotel ideal for families. We look forward to welcoming you and your loved ones again for another enjoyable stay.Karin JongmanGeneral Manager
入住迪沙鲁威斯丁迪沙鲁酒店,是整个行程中最大房间酒店,相当舒适,环境很好,食物可口。服务也很到位,有问必答。度假休闲值得推荐
不错的体验,第一次去住,刚好碰到周年纪念日和老公生日,感谢酒店的小布置和蛋糕🍰,有机会还想继续入住。浴缸很干净,房间有些设施比较旧了一点。
房间挺大,但亲子配套设施少了点,正对沙滩海边地理位置还是很不错的,酒店可以租自行车挺方便,有3个餐厅,会说中文的比较少,不过比划比划也能沟通!
酒店知道我和先生来westin庆生,给我房间升级海景房,一片蛋糕,气球摆设和生日祝福留言。好棒。
每次去Desaru必选的酒店,就在海边,早餐也很棒!
westin hotel地理位置优越,环境很美。早餐食物很多选者,可惜我没有时间去吃它们家的烧烤。我们的房间是面向海边,房间很大,也睡得很舒服。
你想要在desaru度假,这个是第一首选。价钱公道,服务或者设施都很好。很推荐来这边,我也来过几次了。大腿
酒店环境优美舒适。入住时前台员工非常友善,每一位工作人员都面带温暖的笑容,让人感觉心情愉悦。酒店设施保养得很好,非常干净。我在预订时提出了一个特别的装饰要求,酒店的安排超出了我的预期,感觉非常用心和有仪式感。酒店的餐食也很美味,特别是自助早餐,品种丰富多样,而且干净卫生。这是一次非常棒的体验,我一定会再来的。
酒店设施还可以度假村风格,房间还算比较新,但沙滩一般,不是很干净,活动比较少,还有虫子,附近没有吃的,动物园和游乐场还可以
出来游玩无非就是睡和吃。餐食还可以的分量也挺大。早餐很丰盛,有很多马来当地的美食。很喜欢吃anchovies 。房间挺宽敞,床和枕头都挺软。但是地漏走水不畅,找师傅疏通了还是挺堵的。
我们没租车,所以就扎在酒店里过的。但是真的很放松,吃吃喝喝玩玩水。适合家庭亲子出行的酒店