酒店回复: Dear Ivy Lee 78, Thank you for your kind review. We are delighted to know you enjoyed our convenient location, beautiful surroundings, and the comfort of your ocean-view room. It’s also wonderful that you appreciated our wide breakfast selection. We hope you will have the chance to try our barbecue on your next visit. We look forward to welcoming you back.Karin JongmanGeneral Manager
酒店回复: Dear Valued Guest,Thank you very much for your wonderful review and for recommending us as a vacation destination. We are delighted to hear that you enjoyed our delicious food, clean and comfortable rooms, and the warm hospitality of our team.Your kind words truly motivate us to continue delivering exceptional experiences for all our guests. We look forward to welcoming you back for another memorable stay.Warm regards,Karin JongmanGeneral Manager
酒店回复: Thank you for sharing your detailed feedback. We are glad to hear that you enjoyed our resort-style facilities and relatively new rooms, as well as the zoo and playground.At the same time, we appreciate your honesty regarding areas that can be improved. We apologize that the beach condition and cleanliness did not meet your expectations. We will work with our team and relevant partners to enhance maintenance efforts. We also understand that having more activities and nearby food options would improve the overall experience, and we will continue exploring ways to provide more variety.Your comments about bugs have been noted, and our maintenance and housekeeping teams will take additional measures to minimize this.Thank you again for your valuable input. We hope to have the opportunity to welcome you back with an even better experience in the future.Best regards,Karin JongmanGeneral Manager
酒店回复: Thank you for sharing such a detailed review of your stay. We are delighted to hear that you enjoyed the generous portions of food, especially the local breakfast offerings, as well as the comfort of your spacious room. We sincerely apologize for the inconvenience with the floor drain and appreciate your patience as our team worked to address it. It is wonderful to know you were still able to relax and enjoy the food, drinks, and water activities, and that you found our hotel ideal for families. We look forward to welcoming you and your loved ones again for another enjoyable stay.Karin JongmanGeneral Manager
酒店回复: Dear Emilto,Thank you for sharing such a thoughtful review. We’re delighted you enjoyed the sea view, plentiful breakfast, and the convenience of connecting rooms for your family. It’s wonderful to know our team could assist with first aid and make your stay more comfortable. We’re also glad you joined our Elite Member event and felt the genuine care from our team. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay.Warm regards,Karin JongmanGeneral Manager
westin hotel地理位置优越，环境很美。早餐食物很多选者，可惜我没有时间去吃它们家的烧烤。我们的房间是面向海边，房间很大，也睡得很舒服。
酒店环境优美舒适。入住时前台员工非常友善，每一位工作人员都面带温暖的笑容，让人感觉心情愉悦。酒店设施保养得很好，非常干净。我在预订时提出了一个特别的装饰要求，酒店的安排超出了我的预期，感觉非常用心和有仪式感。酒店的餐食也很美味，特别是自助早餐，品种丰富多样，而且干净卫生。这是一次非常棒的体验，我一定会再来的。
酒店的服务环境都很好，很推荐大家来这里度假。食物也很好吃，房间也很干净。员工都有很有礼貌，很推荐来这里
酒店设施还可以度假村风格，房间还算比较新，但沙滩一般，不是很干净，活动比较少，还有虫子，附近没有吃的，动物园和游乐场还可以
出来游玩无非就是睡和吃。餐食还可以的分量也挺大。早餐很丰盛，有很多马来当地的美食。很喜欢吃anchovies 。房间挺宽敞，床和枕头都挺软。但是地漏走水不畅，找师傅疏通了还是挺堵的。
我们没租车，所以就扎在酒店里过的。但是真的很放松，吃吃喝喝玩玩水。适合家庭亲子出行的酒店
入住和退房都很快。前台工作人员非常热情，对问题处理也很及时。房间很棒，海景很美。晚餐是国际自助餐，菜品种类丰富。早餐也很棒，即使在高峰期也能享用一顿美餐。
从我们抵达迪沙鲁海岸威斯汀度假酒店的那一刻起，就被一片友善的笑容所包围。热情的欢迎、一流的服务和令人惊叹的美景，为我们难忘的住宿定下了基调。
我通常不写评论，但这次我必须写——因为这里的员工确实非常出色。我们遇到的每一个人都真诚热情、细致周到、乐于助人。他们对宾客舒适度的全心投入给我留下了深刻印象。
早餐体验非常棒，种类丰富，能满足所有人的口味。从亚洲和西式菜肴到烟熏鱼和各种奶酪，选择多样，美味可口。
我们的房间非常舒适——宽敞、干净，设计周到，非常适合放松身心。
迪沙鲁海岸威斯汀度假酒店超出了我们所有的期望。如果你正在寻找一个宁静、奢华的度假胜地，既有美食又有更优质的服务，这里绝对是你的不二之选。
房间很干净，员工也很友好。最重要的是，自助早餐种类丰富，超级美味。即使我是通过Trip.com预订的园景房，员工也帮我升级到了热带海景房。一定会再来的，我也很喜欢他们的私人沙滩。
整个酒店朝东，在阳台上可以看见海边。一家人出行，提前跟酒店沟通，如愿有连通客房。
早饭很丰富。
特别想要表扬的是酒店的first aid，老人在新山伤了脚趾盖，很认真很负责态度很好的上门换药。
赶上了周四的elite member活动，简简单单，但是通过几波人的聊天，发现她们很在意客人，竟然有被记住。
很满意很满意～
总的来说，这次入住体验很好。如果你想放松身心、享受宁静，我非常推荐这里。我很喜欢这里的食物，员工的服务也非常热情周到。
关于改进的建议：有些设施确实有点老旧了，如果能升级一下会更好。另外，建议晚上可以有现场音乐表演。海滩区域（不确定这是否在酒店的管辖范围内）如果能整体翻新一下就更棒了，让它更干净、更舒适，这样看日出或进行海滩活动都会更愉快。我觉得这家酒店还有很大的提升空间。请继续保持好水准！