酒店回复: Dear Freedom3210, We’d like to take the opportunity to address your comments, both to provide clarification for future guests and to ensure a fair representation of our work. The group trip you joined was organized by an external tour operator, with whom we’ve had a long-standing and very successful collaboration. The vast majority of participants are happy with the experience, and we have hosted many such groups without issue. That said, we are always here to support where we can. For your particular group, the daily schedule was clearly posted at reception, and our staff were present and available to answer questions at any time. No concerns about organization or communication were raised with us directly during your stay, which makes it unfortunate that we’re only reading this here, after your departure. Regarding your comment that the owner “shines with absence”: as a small, family-run guesthouse, it’s neither expected nor practical for the owner to be present at all times. However, our local manager, reception staff, and support team are constantly on-site, friendly, attentive, and happy to help. Many of our guests appreciate the relaxed, personal energy of our space. You complain about the presence of the management team but then also criticize an apparant lack of presence of the management team in your review. What exactly are you trying to elude to? Your critique of the local guides’ appearance on the boat trip is disappointing. We work with local partners and respect their autonomy. It is neither our role nor our place to dictate how local people dress. Zanzibar is not Europe, and many travelers find beauty in engaging with the everyday realities of the local community and environment. These are guiding principles of the tour operator you chose to book your trip with, by the way. Our yoga platform is well maintained, used regularly for classes and retreats, and cleaned thoroughly. We received no complaints about safety or cleanliness during your stay. Our rooms are uniquely designed with traditional Zanzibari architecture in mind, using louvered doors and coral stone for natural ventilation—suitable for the tropical climate. All towels and linens are regularly laundered, and had you raised concerns, we would have responded immediately. You also mentioned noise and security concerns. Please note that we have a night watchman on duty every night and are committed to ensuring our guests' safety and comfort. The incident you referenced was addressed openly and responsibly in coordination with the affected guests. We take such matters seriously and do not “hide” anything. Concerning the food: Zanzibar’s tropical climate makes it standard practice to freeze fish, even if it’s caught fresh that same day. This is a basic food safety and hygiene measure in such environments. Our kitchen serves a combination of local and international dishes—home-cooked and nutritious—and while we understand food is a subjective experience, many guests