I had a great stay at TownePlace Suites. The hotel was well maintained and clean, which made me feel comfortable during my staff. The staff were friendly and welcoming, providing great service and help during check in and check out. My room was in good condition and was well maintained. It had everything you would expect in a TownPlace room. I would definitely recommend TownePlace Suites to anyone looking for a comfortable and pleasant stay in FM!
5.0分
家庭亲子
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Would stay here again. Absolutely spotless when we visited. Rooms small but comfortable and had everything we needed.. The breakfast included was quite good, staff friendly and amenities (swimming pool, fitness centre) were modern and again, spotless.
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酒店回复: Hi Melanie!Thank you so much for your kind words. I will be sure to share them with the entire team.
5.0分
其他
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Was happy with my stay here, and would stay again if ever in Fort McMurray. Staff was friendly, and breakfast was good. Oatmeal was of the instant variety though.
5.0分
其他
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I really enjoyed my stay at the TownePlace Suites in Fort McMurray. My room was comfortable and clean. The staff were helpful and nice. I also enjoyed my dinner at the Lobby Bar + Lounge at the adjacent Microtel. I will definitely stay here on my next business trip!
2.0分
商务出差
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Hotel is clean and nice. It is located close to HWY 63 and that is a very busy highway 24 hrs. I barely slept due to noise of trucks taking off from the street lights close to the hotel.
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酒店回复: Hello Brent,Thank you for sharing your experience from your stay. Please accept our sincere apologies. Some of our guests like the back side of the hotel as some of them are light sleepers. We hope you give us another try.
5.0分
其他
The staff where great and very helpful
Thy even came and cleaned the room well I was there unlike other places that don’t come clean until you leave
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酒店回复: Good day Jason!We are so pleased to hear your comments regarding your recent stay with us. We hope to see you again soon on your next visit to Fort McMurray.
5.0分
其他
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Stayed at Towneplace Suites in Fort McMurray in December and it was a very good Stay. The hotel is or feels brand new. Lots of parking around the hotel. Big lobby where you can do some work and watch tv. The room/suite was spacious for my needs, and room was clean and modern. Rooms are quiet and comfortable. The fitness room is kind of small but its good if there are only few people.. the only thing I would like to see is some film on the windows as people from the lobby can see inside the fitness room and it feels like you are a fish in a fishbowl when you just want to work out. The location is good if you want to be near the airport but its kind of in the middle of nowhere, there is a burger king, gas station with convenience store, and mcds across the street. The free breakfast is great and they actually have real cutlery which is great.. can't stand using cheap wood forks and knives in some places. Good stay, good experience.
5.0分
其他
Room was very clean and loved separate sleeping area. Staff was very friendly. Great stay.
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酒店回复: Hi Joseph!Thank you so much for your amazing review. We look forward to welcoming you again.
2.0分
朋友出游
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Extremely tiny “suite” room. Supposed to be a one bedroom suite however upon arrival we were stuck in this tiny room, for 3 people. So small that the sleeper couch and king bed are touching when the sleeper sofa is unfolded. Staff wouldn’t move us to another room because it was an ******* booking. Offered no accommodation or help at all. Just “too bad, it’s ******* and call them”. Lousy service and ridiculous price for $199 per night!
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酒店回复: Hello Kelly, I am sorry to hear that the room size does not meet your needs. I have looked at your ******* reservation booking and this was the room type that was booked. Unfortunately, when reservations are booked through a 3rd party, like *******, we are very limited on how we can address these situations. Again, apologies for this inconvenience.
I had a great stay at TownePlace Suites. The hotel was well maintained and clean, which made me feel comfortable during my staff. The staff were friendly and welcoming, providing great service and help during check in and check out. My room was in good condition and was well maintained. It had everything you would expect in a TownPlace room. I would definitely recommend TownePlace Suites to anyone looking for a comfortable and pleasant stay in FM!
Would stay here again. Absolutely spotless when we visited. Rooms small but comfortable and had everything we needed.. The breakfast included was quite good, staff friendly and amenities (swimming pool, fitness centre) were modern and again, spotless.
Was happy with my stay here, and would stay again if ever in Fort McMurray. Staff was friendly, and breakfast was good. Oatmeal was of the instant variety though.
I really enjoyed my stay at the TownePlace Suites in Fort McMurray. My room was comfortable and clean. The staff were helpful and nice. I also enjoyed my dinner at the Lobby Bar + Lounge at the adjacent Microtel. I will definitely stay here on my next business trip!
Hotel is clean and nice. It is located close to HWY 63 and that is a very busy highway 24 hrs. I barely slept due to noise of trucks taking off from the street lights close to the hotel.
The staff where great and very helpful
Thy even came and cleaned the room well I was there unlike other places that don’t come clean until you leave
Stayed at Towneplace Suites in Fort McMurray in December and it was a very good Stay. The hotel is or feels brand new. Lots of parking around the hotel. Big lobby where you can do some work and watch tv. The room/suite was spacious for my needs, and room was clean and modern. Rooms are quiet and comfortable. The fitness room is kind of small but its good if there are only few people.. the only thing I would like to see is some film on the windows as people from the lobby can see inside the fitness room and it feels like you are a fish in a fishbowl when you just want to work out. The location is good if you want to be near the airport but its kind of in the middle of nowhere, there is a burger king, gas station with convenience store, and mcds across the street. The free breakfast is great and they actually have real cutlery which is great.. can't stand using cheap wood forks and knives in some places. Good stay, good experience.
Room was very clean and loved separate sleeping area. Staff was very friendly. Great stay.
Extremely tiny “suite” room. Supposed to be a one bedroom suite however upon arrival we were stuck in this tiny room, for 3 people. So small that the sleeper couch and king bed are touching when the sleeper sofa is unfolded. Staff wouldn’t move us to another room because it was an ******* booking. Offered no accommodation or help at all. Just “too bad, it’s ******* and call them”. Lousy service and ridiculous price for $199 per night!
Great selection of rooms.