酒店回复: Thank you for taking the time to let us know about your experience while staying with us, this is certainly not our standard.My sincerest apologies for any inconvenience this may have brought on throughout your stay with us. Your feedback has been shared with the appropriate department heads, ensuring we continue to maintain our high service standards as we improve areas throughout the hotel.Upon your return to the area, please reach out directly so I may assist in making your next stay a memorable one.
酒店回复: Good Afternoon,On behalf of the entire hotel team, I want to thank you for sharing your experience with us.I am pleased to hear our staff service as well as property offerings exceeded expectations, upholding the Fairfield guarantee!We look forward to hosting you again soon, please reach out directly if I can be of further assistance!
酒店回复: Good Evening,Thank you for taking the time to let us know about your experience while staying with us, this is certainly not our standard.My sincerest apologies for any inconvenience this may have brought on throughout your stay with us. Your feedback has been shared with our front office as well as housekeeping team, ensuring we address promptly as we continue to improve our common areas.We hope to host you again soon, please reach out directly if I can be of further assistance.
酒店回复: Good Evening,Thank you for taking the time to let us know about your experience while staying with us.My sincerest apologies for any inconvenience this may have brought on throughout your stay with us. Your feedback has been shared with our maintenance team, ensuring we address promptly if need be. I am pleased to hear all else with your stay exceeded expectations!We look forward to hosting you again soon!
交通方便,周围很近的地方有何种餐饮,推荐,房屋很新
房间不错,很干净,酒店旁边有一家中餐厅也不错。早餐种类不太多,但基本满足需求。有一面的房间挨着高速会有点噪音。
总体不错,早餐简单了一些
这家酒店进步了很多,特别是房间的清洁度、早餐和前台服务。谢谢你们!我们每隔一两个月就会来看望女儿,很高兴我们做了这个选择。
房间比较大,也很干净,就是早餐太少,而且9点半就没有吃的啦
勉强还可以吧
办理入住时,前台的那位先生毫无人情味,对我们非常不礼貌。我们进房间时,空调发出很大的噪音,我们检查了一下,发现里面有拉面。我们想拿冰块,但所有机器都坏了,泳池是绿色的,热水浴缸也坏了。
很棒的住宿体验!地理位置优越,物超所值,干净整洁!
地理位置优越,员工友好热情,周围环境干净整洁,浴室也经过翻新。住宿体验非常宁静,员工友善,住客安静且彬彬有礼。物超所值,一定会再次入住。距离我们正在参观的布法罗大学北校区仅一分钟车程,而且靠近高速公路等。去商店/餐厅只需很短的车程,但还不错。早餐不错/快捷,但我们更喜欢自助式,这样比起在高峰期等待缓慢的服务员,我们更喜欢这种选择。早餐包括燕麦片、麦片、酸奶、煮鸡蛋/炒鸡蛋、华夫饼、香肠、吐司/英式松饼、咖啡/茶、果汁等主食。
没有 wifi,没有游泳池,没有冰箱
我因为暴风雪被困,所以选择住在这家酒店,因为这里有游泳池/热水浴缸,有冰箱可以储存我随身携带的食物,还有一张办公桌。
我入住时,他们说游泳池/热水浴缸不能用了——不过我可以使用街对面酒店的游泳池/热水浴缸(在暴风雪中?)
我无法连接 wifi,他们给了我一个热线号码让我自己打电话——花了 45 分钟才连接上。
第二天退房时,打开冰箱拿食物,却发现冰箱实际上没有运行——我的食物被弄坏了。
前台说他们不能给我任何退款,因为我是通过第三方网站预订的——但给了我会员积分(虽然我不是会员,这次经历也不是注册的广告)。
在很多方面都令人失望
我们来这里是为了观看布法罗比尔队的比赛。当时雪很大,停车场的积雪被清理得很干净。我唯一的问题是电视没有与指南相对应的频道。我无法找到当地新闻或 Spectrum YNN。服务有点奇怪。除此之外,我的住宿非常愉快。