我非常喜欢在 Element 酒店住宿。酒店位置优越,距离我的工作地点仅 15 分钟路程。住宿干净,备有室内用餐所需的一切,浴室宽敞漂亮,毛巾充足。
酒店员工专业、知识渊博,乐于满足每位顾客的需求。特别感谢 Ricka 和餐厅员工。
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酒店回复: Dear Terlene,Thank you for your feedback! We're delighted you enjoyed our location and our wonderful team made such an impression on you. We look forward to welcoming you back to Element Detroit At The Metropolitan soon for another great visit!
酒店回复: Dear Daniel,It was truly a pleasure to welcome you and your family to Element Detroit At The Metropolitan. It's wonderful to hear you had a positive experience and that you appreciated our clean accommodations. However, we're sorry you were disappointed that you were unable to access the rooftop terrace to look at the views during your time with us; The Monarch Club entry is only available to those 21 years of age and older from 9 pm onwards, as per our website, but we're grateful for your feedback. Thank you for sharing your review and perfect rating, and we hope to have the opportunity to welcome you back the next time you're in the area.
酒店回复: Dear Aqsa,Thank you for your feedback. We're glad you appreciated the area and found our property clean overall. We sincerely apologize for the unsettling situation in your room and will have our maintenance team address this promptly. Your feedback about our filtered water has been noted, and we hope to welcome you back for an improved stay in the future.
酒店回复: Dear Mark,Thank you for choosing Element Detroit At The Metropolitan. We are pleased you enjoyed our grounds and ideal location. Please stop by and see us again anytime!
酒店回复: Dear Tami,Thank you for staying with us and taking the time to share your thoughts. It's great to know that our comfortable beds and convenient location added to your experience. Our friendly staff will also be glad you felt welcome while you were here. Your suggestions for improvement are appreciated, and we'll keep your comments in mind. Should you be in the area again, please consider coming back to see us.
5.0分
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翻译提供方:Google
酒店很漂亮;房间很干净,床很舒服。我们选择这里是因为它靠近 Comerica Park 的音乐会场馆——太近了!但工作人员很棒!尤其是代客泊车工作人员——我的轮胎漏气了,他们真的给轮胎充气,并确保我知道我可以去该地区的哪里修理。非常感谢!我一定会再次入住这里!
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酒店回复: Dear Linda,Wow, it's a pleasure to receive your wonderful review. We're thrilled we could make your experience so amazing, and we can't wait to welcome you back for another excellent experience.
酒店回复: Dear Autumn,Thank you for choosing Element Detroit at the Metropolitan. We're delighted you enjoyed our staff, facilities, and lobby. Thank you for your compliments on our team as well. We look forward to welcoming you back on your next visit!
酒店回复: Dear Adam,We always enjoy hearing from our guests, and we're glad you enjoyed your visit. Thank you for your patience while we update the property. We look forward to hosting you again at Element Detroit At The Metropolitan.
酒店回复: Dear Daniel,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed your stay, we are sorry there was a concern with the final bill. Please know it can take 10-14 days for a refund to appear on your credit card. If you still have unresolved billing concerns after that time, do not hesitate to reach out to us. Our lines are open, and we want to ensure everything is as it should be.
酒店房间很不错,装修风格现代,面积大,清洁工作做得很到位,酒店所在的大厦很有特色和年代感,就是早餐比较简单
很棒的市中心小酒店!
我非常喜欢在 Element 酒店住宿。酒店位置优越,距离我的工作地点仅 15 分钟路程。住宿干净,备有室内用餐所需的一切,浴室宽敞漂亮,毛巾充足。
酒店员工专业、知识渊博,乐于满足每位顾客的需求。特别感谢 Ricka 和餐厅员工。
很棒的酒店,但需要免责声明
住宿很棒,酒店也很棒,它有我们需要的一切,而且非常干净漂亮。但是,在描述设施时,您需要加上免责声明,我们预订这家酒店的主要原因之一是它有一个“屋顶露台”,它确实有,但可以通过顶层夜总会进入,所以它需要 21 岁以上才能进入,并且是否能进入取决于夜总会是否被预订。我们想在几年之间看到美丽的城市景观,但夜总会被一场婚礼预订了,即使没有,我们的十几岁的孩子也不允许穿过夜总会看外面的风景。你可以想象这有点令人沮丧,因为这就是我们选择这家酒店的原因。希望这说得通,谢谢。
区域看起来不错。我们的床上用品里有一只死虫。设施总体上看起来很干净。酒店提供过滤水,但味道不太好,不能喝。
漂亮的酒店!位置很棒!
来城里观看福特球场的球赛。位置很棒,我们从未停过车。酒店很漂亮,步行可达。早餐一般。绝对会再次入住。
总体来说,我们很喜欢这里的位置,床很舒服,但房间很小。房间可以翻新一下,尤其是考虑到价格。浴室很小,柜台空间不大。工作人员非常乐于助人,也很友好。
酒店很漂亮;房间很干净,床很舒服。我们选择这里是因为它靠近 Comerica Park 的音乐会场馆——太近了!但工作人员很棒!尤其是代客泊车工作人员——我的轮胎漏气了,他们真的给轮胎充气,并确保我知道我可以去该地区的哪里修理。非常感谢!我一定会再次入住这里!
很棒的体验。
酒店和员工都很棒。干净而现代。大堂很漂亮。People Mover 就在街对面(百老汇站),QLine 就在 Woodward 街拐角处。地理位置优越。我会再次入住。如果您是浅睡者(我就是),请注意周末入住,请带上耳塞。在俱乐部/酒吧关门之前,街道上的噪音和人们都非常热闹。我的房间在大楼前面的 3 楼。即使有噪音,我回来时也会再次住在这里。
棒球场的绝佳位置
如果要去棒球场,这家酒店的位置非常完美。总的来说,这是一次很棒的住宿体验,员工友好,提供代客泊车服务,床非常舒适。酒店旁边有一个不错的酒吧,供应食物。唯一的问题是,在装修期间,他们拆除了 4 部电梯中的 2 部。没有货车,所以工作人员把所有的食物、床上用品和维修车都搬上来,导致电梯服务严重延误。
住宿很棒。位置优越,房间非常干净。
不幸的是,管理层没有尽职尽责。我有文件证明我为同一个房间付了两次钱。我打了好几次电话,管理层都没有给我回电话。问题仍然没有解决。