酒店回复: Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
5.0分
情侣出游
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They were having a plumbing issue (no water in rooms), but it wasnt their fault, the whole area was without water. The hotel was very nice. The room was clean. The only issues werewe could smell fresh paint and no water. We loved the size of the room. If we need a hotel in the future, we would definitely find another like this!
酒店回复: Thank you for staying with us at best western
1.0分
其他
The air conditioner did not work very well
And it was really hot in the state we were in like 89°
So that the air didn’t cool off the room properly
2.0分
商务出差
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worst of the 3 local hotel choices
When we arrived the roof smelled damp and the door wouldn't open completely. There was still soap in the shower from a previous guests and a used towel hanging on the back of the bathroom door.
2.0分
其他
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It wasn’t super clean, the indoor pool was closed, the washer and dryer were broken.
The saving grace was that the owner owed the holiday inn next door too so we used its facilities. (Pool and laundry room).
Our room had a weird smell and the air didn’t work well.
The holiday inn staff next door were much friendlier too.
5.0分
家庭亲子
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Coming from someone that grew up extremely poor and homeless at times. I don’t have to have the best place to stay. As long as there is running water and no bed bugs I couldn’t care less what it looks like.
Breakfast was great, staff was great, the pool was out of order, but we were told we could use the pool next door. The only issue we had was our room had a musty odor and the carpet in front of the air conditioner was wet. Again no big deal we were not there long enough for that to matter. We just needed a place to sleep and that’s what we got.
酒店回复: Thank you.
1.0分
其他
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My husband, children and I stayed here for a quick over night stay. As soon as we entered the room we were greeted with a horrible smell. Roughly 30 mins into our stay my son found a dead cockroach in the entertainment center. We put it in a cup and took it to the front desk where we were told “strange we don’t have cockroaches” we decided to take all of our belongings back to our vehicle for precaution and stay the night regardless as this was just for some quick sleep on our 22 hour drive. We noticed the carpet was stiff/sticky. Also that the garbage cans were dirty. They had fresh bags but the cans themselves. We took all of the bedding off and checked under the mattresses to make sure bedbugs weren’t going to be an issue. The cloth frame covers were stained like someone had peed on them. There was also an INSANE amount of gnats. Once it was time to lay down and go to bed we soon realized the beds were damp. The only good thing was how nice the lobby was and the variety at breakfast. Otherwise you couldn’t pay me enough to stay at this hotel ever again even for a quick stay.
5.0分
情侣出游
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Loved my experience nice room very clean everything was top notch the only thing I can say that was negative was people regularly stomping on the 3rd floor above us it wasn't as bad as some of the other places I've been the Internet is also very good but pro tip if it stops working just delete it off your device and reconnect it and don't miss out on the breakfast they are lenient though so if your a little late getting up it's ok I believe it's mostly family ran they understand very nice people will be staying again in the future
酒店回复: Thank you.
3.0分
其他
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Cheated out of fun
I was extremely disappointed as I chose this property for the indoor pool so my children could enjoy the weekend. When we arrived I was told that the pool was closed and would not be open. The carpets in the room are sticky from who knows what... But honestly, I've stayed in worse places for sure. I do think if your pool is closed it should be listed on your site. I would never have booked here if I'd known and I do feel cheated.
4.0分
其他
Very comfortable room. Very nice staff. Hotel little dated. Breakfast area small and average options. Close to interstate. Definitely served the purpose.
房间很热
They were having a plumbing issue (no water in rooms), but it wasnt their fault, the whole area was without water. The hotel was very nice. The room was clean. The only issues werewe could smell fresh paint and no water. We loved the size of the room. If we need a hotel in the future, we would definitely find another like this!
The air conditioner did not work very well
And it was really hot in the state we were in like 89°
So that the air didn’t cool off the room properly
worst of the 3 local hotel choices
When we arrived the roof smelled damp and the door wouldn't open completely. There was still soap in the shower from a previous guests and a used towel hanging on the back of the bathroom door.
It wasn’t super clean, the indoor pool was closed, the washer and dryer were broken.
The saving grace was that the owner owed the holiday inn next door too so we used its facilities. (Pool and laundry room).
Our room had a weird smell and the air didn’t work well.
The holiday inn staff next door were much friendlier too.
Coming from someone that grew up extremely poor and homeless at times. I don’t have to have the best place to stay. As long as there is running water and no bed bugs I couldn’t care less what it looks like.
Breakfast was great, staff was great, the pool was out of order, but we were told we could use the pool next door. The only issue we had was our room had a musty odor and the carpet in front of the air conditioner was wet. Again no big deal we were not there long enough for that to matter. We just needed a place to sleep and that’s what we got.
My husband, children and I stayed here for a quick over night stay. As soon as we entered the room we were greeted with a horrible smell. Roughly 30 mins into our stay my son found a dead cockroach in the entertainment center. We put it in a cup and took it to the front desk where we were told “strange we don’t have cockroaches” we decided to take all of our belongings back to our vehicle for precaution and stay the night regardless as this was just for some quick sleep on our 22 hour drive. We noticed the carpet was stiff/sticky. Also that the garbage cans were dirty. They had fresh bags but the cans themselves. We took all of the bedding off and checked under the mattresses to make sure bedbugs weren’t going to be an issue. The cloth frame covers were stained like someone had peed on them. There was also an INSANE amount of gnats. Once it was time to lay down and go to bed we soon realized the beds were damp. The only good thing was how nice the lobby was and the variety at breakfast. Otherwise you couldn’t pay me enough to stay at this hotel ever again even for a quick stay.
Loved my experience nice room very clean everything was top notch the only thing I can say that was negative was people regularly stomping on the 3rd floor above us it wasn't as bad as some of the other places I've been the Internet is also very good but pro tip if it stops working just delete it off your device and reconnect it and don't miss out on the breakfast they are lenient though so if your a little late getting up it's ok I believe it's mostly family ran they understand very nice people will be staying again in the future
Cheated out of fun
I was extremely disappointed as I chose this property for the indoor pool so my children could enjoy the weekend. When we arrived I was told that the pool was closed and would not be open. The carpets in the room are sticky from who knows what... But honestly, I've stayed in worse places for sure. I do think if your pool is closed it should be listed on your site. I would never have booked here if I'd known and I do feel cheated.
Very comfortable room. Very nice staff. Hotel little dated. Breakfast area small and average options. Close to interstate. Definitely served the purpose.