Front desk staff was very friendly but, I called to desk several times after I got into room and no answer. Hotel no where near as clean as I had expected after reading other reviews. The breakfast was blah compared to the Best Western in Andalusia. Over all 3 and I’m only giving that much cause pool IS open.
5.0分
其他
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The hotel is very clean and the rooms are roomy. The staff was friendly and accommodating. The hotel is family owned and the owners were on site and available. It is in a good location. Convienent to several towns in the area. We were arriving very late during a rain storm. The hotel reached out and gave us updates on the weather in the area. Above and beyond what we expected. We will definitely be back.
5.0分
其他
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We chose BW because of the family atmosphere, clean rooms and yummy breakfast. Very quiet and cozy. Great access to and from the main highway. Vigilant staff. Friendly and welcoming.
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酒店回复: The Best Western Opp Inn appreciates you reviewing our hotel. We are glad you enjoyed our breakfast and found our hotel clean very quiet and cozy! We hope to see you soon!
1.0分
家庭亲子
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We arrived during the night. I had to wait 5 min to get someone to unlock doors to lobby. The lobby smelt of horrible food and it was very hot. The next morning we went to get breakfast and the front desk lady acted irritated to give us plates to eat. There were no napkins and another worker came out and made a rude comment you are eating after I closed breakfast. Food was still out at it was only 8:45 AM. I would not recommend this hotel to anyone.
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酒店回复: Thank you for reviewing our hotel. I personally tried to contact you by phone and left a message to call me back. Late night our doors are locked and customers that do not have a key have to ring a bell. Sometimes our staff might be doing a walk through of our hotel and they will help our customers and soon as they can. We are getting our parking lot resurfaced and the smell from that is probably what you smelled. I personally walked the lobby area and looked at our garbage bins and bathroom area but all looked and smelled clean. I am truly sorry for your issues and want you to know that I will be looking into the breakfast issue and hope you have a better rest of your day. Update...I looked back at the cameras and saw that our breakfast attendant closed breakfast at 9:05am. I also saw that our attendant asked you if your kids needed anything else. Our breakfast was open at 5:30am and closes at 9:00am. Again I am sorry for you inconvenience but wanted you to know I do take complaints seriously and will be looking into this issue more. You are our customers and I teach my team to help all customers in every-way. Again I hope you and your family have a great day!
5.0分
其他
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I can't compliment this location enough! The staff was wonderful and the lady and gentleman at the front desk were absolutely amazing!! Everything was clean and tidy! Fresh linens, towels, wash rags, and hand towels were always avaliable! The room was impeccably cleaned and well kept! The hot breakfast was actually hot, the fruit was always fresh, the juices were amazing, and the waffle maker was a huge bonus since we have children! There are absolutely ZERO complaints we have! This will be the only place we stay when visiting family in Opp, AL!
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酒店回复: Wow, what a an awesome review! As a General Manager reviews like this tells me my team is doing the best job with our customers! I hope to see you again the next time you visit!
5.0分
其他
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We made a trip from St Augustine FL and found this motel in Opp AL. A small community and needed a place to stay for the night. Rather new motel so everything was in excellent condition with plenty of parking, but not a lot of people staying the night we were there. No doubt it's the best motel in town without having to travel to neighboring cities. I would definitely recommend this motel for anyone travelling in this area of AL.
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酒店回复: Thank you for sharing your most recent stay with us, Best Western Opp Inn. We are glad you found our hotel in excellent condition. Hope to see you again on your next trip down this way! Best Western Opp Inn.
5.0分
其他
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The clerk was super nice and helpful. She helped me with things that are not in her job qualification. She was willing to take time out of her personal time to help me surprise my friend. The room was decorated with balloons and a small cake on the table
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酒店回复: Thank you for letting us know about your stay with us. We are certainly happy that you enjoyed your time with us and we will see you next time. Best Western Opp Inn.
5.0分
其他
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The hotel was very clean, quiet, and completely non-smoking. We will be staying there again when we visit. Make your reservations early as it fills up due to being in high demand and after staying I see why. Hot breakfast was great too! Amazing staff!
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酒店回复: Thank you for your kind remarks regarding your stay with us and for recognizing our hotel. I am happy to hear that we made your stay very comfortable. We appreciate you and hope to see you again! BEST WESTERN Opp Inn
5.0分
其他
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We were traveling to the beach and the hotel we originally booked for along the way was beyond disgusting so we traveled closer to the beach because everything else was booked in and around Montgomery. I kept searching for hotels as we traveled and this one, a few short minutes off our path, was available. It was very comfortable, breakfast was perfect for myself and my kids and plus they took a dip in their well kept pool. Exactly what we needed! Plus the lady working the front desk was beyond kind and helpful!
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酒店回复: Thank you for sharing your most recent stay with us, Best Western Opp Inn. We are glad you found our hotel, enjoyed breakfast and the kids enjoyed our pool. Hope to see you again on your next trip down this way! Best Western Opp Inn.
5.0分
家庭亲子
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Very accommodating. Rooms were very nice and clean. Very quiet area. Breakfast was so so but it was filling. The staff is friendly and will help you any way they can. This is the second time we’ve stayed here. We will stay here again if we are back in the area.
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酒店回复: Thank you for sharing your most recent stay with the Trip Advisor community. We are pleased to hear that you found our place very accommodating, nice clean rooms, quite area, and enjoyed our breakfast. We look forward to welcoming you back on your next trip to Opp! Best Western Opp Inn.
Front desk staff was very friendly but, I called to desk several times after I got into room and no answer. Hotel no where near as clean as I had expected after reading other reviews. The breakfast was blah compared to the Best Western in Andalusia. Over all 3 and I’m only giving that much cause pool IS open.
The hotel is very clean and the rooms are roomy. The staff was friendly and accommodating. The hotel is family owned and the owners were on site and available. It is in a good location. Convienent to several towns in the area. We were arriving very late during a rain storm. The hotel reached out and gave us updates on the weather in the area. Above and beyond what we expected. We will definitely be back.
We chose BW because of the family atmosphere, clean rooms and yummy breakfast. Very quiet and cozy. Great access to and from the main highway. Vigilant staff. Friendly and welcoming.
We arrived during the night. I had to wait 5 min to get someone to unlock doors to lobby. The lobby smelt of horrible food and it was very hot. The next morning we went to get breakfast and the front desk lady acted irritated to give us plates to eat. There were no napkins and another worker came out and made a rude comment you are eating after I closed breakfast. Food was still out at it was only 8:45 AM. I would not recommend this hotel to anyone.
I can't compliment this location enough! The staff was wonderful and the lady and gentleman at the front desk were absolutely amazing!! Everything was clean and tidy! Fresh linens, towels, wash rags, and hand towels were always avaliable! The room was impeccably cleaned and well kept! The hot breakfast was actually hot, the fruit was always fresh, the juices were amazing, and the waffle maker was a huge bonus since we have children! There are absolutely ZERO complaints we have! This will be the only place we stay when visiting family in Opp, AL!
We made a trip from St Augustine FL and found this motel in Opp AL. A small community and needed a place to stay for the night. Rather new motel so everything was in excellent condition with plenty of parking, but not a lot of people staying the night we were there. No doubt it's the best motel in town without having to travel to neighboring cities. I would definitely recommend this motel for anyone travelling in this area of AL.
The clerk was super nice and helpful. She helped me with things that are not in her job qualification. She was willing to take time out of her personal time to help me surprise my friend. The room was decorated with balloons and a small cake on the table
The hotel was very clean, quiet, and completely non-smoking. We will be staying there again when we visit. Make your reservations early as it fills up due to being in high demand and after staying I see why. Hot breakfast was great too! Amazing staff!
We were traveling to the beach and the hotel we originally booked for along the way was beyond disgusting so we traveled closer to the beach because everything else was booked in and around Montgomery. I kept searching for hotels as we traveled and this one, a few short minutes off our path, was available. It was very comfortable, breakfast was perfect for myself and my kids and plus they took a dip in their well kept pool. Exactly what we needed! Plus the lady working the front desk was beyond kind and helpful!
Very accommodating. Rooms were very nice and clean. Very quiet area. Breakfast was so so but it was filling. The staff is friendly and will help you any way they can. This is the second time we’ve stayed here. We will stay here again if we are back in the area.