We checked in late so we were greeted the same way I think most people get greeted when they check in late. Not super friendly but okay. The staff was great (house keeping- very friendly); the head breakfast lady made it very clear they were closed at 9:10 am as soon as I walked in to grab a bowl only and I had to explain myself. She may as well have said “please turn around and go back”. There’s a better way to say things vs-“excuse me; we are closed.” Since yogurts and oatmeal were there I should have been offered to feel welcome to grab some to go but no; “we are closed”. That’s all. I didn’t even want anything so it was presumptuous. I get your cleaning up, but don’t assume I’m coming to mess up your schedule. Otherwise, comfy room, very clean and comfy bed. Nice time for our pup too.
展开
酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed your comfortable room and that your pup had a nice stay! We also appreciate your comments about your check-in experience and breakfast service. We’re sorry if our team’s approach came across as abrupt; we aim to provide clear information while still making our guests feel welcome, and we’ll use your feedback to improve how we communicate during closing times.
2.0分
其他
展开
Housekeeping came every morning around 9 am. I have never stayed at a hotel where it was this early. There was no consideration that people were sleeping. Also the beds were terrible! My neck and back was hurting from the springs you could feel in the bed. The mattress are old and don’t have much cushion.
展开
酒店回复: Thank you for your feedback. We apologize for any inconvenience caused by our housekeeping schedule and the bed comfort. Your comments are very helpful, and we’ll review our schedules and mattress conditions to improve our guests’ experience. We hope to welcome you back for a more comfortable stay in the future.
3.0分
其他
展开
Pet fee is charged NIGHTLY!
Everything was fine, but the hotel charges $100 pet deposit - totally understandable - AND $50/night to keep pets with you! If they had a designated pet area or something else to offer, perhaps - but to keep a pet with you and charge $50/night feels insulting.
展开
酒店回复: Thank you for sharing your feedback. We understand your concern regarding our pet fee. Unfortunately, our $50 per night pet charge is part of our hotel policy, which helps us maintain a clean and safe environment for all guests. We do appreciate your suggestion about a designated pet area and will share it with our management team for consideration. We hope to have the opportunity to welcome you and your pet again in the future.
2.0分
其他
展开
Unfortunately, the room I was assigned was located directly above the hotel entrance, and there was a significant amount of noise every time the doors opened to welcome guests. This made it difficult to rest, especially during the night.
Additionally, there was a persistent noise coming from the toilet due to a malfunction inside the water tank, which caused water to continuously leak.
I wanted to bring this to your attention in case it helps improve the experience for future guests. Thank you for your understanding.
展开
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the noise disturbance from the entrance and the issue with the toilet in your room. A comfortable and restful stay is very important, and we regret that we fell short during your visit. We truly appreciate you bringing these matters to our attention so we can address them promptly with our team. Your comments will help us improve, and we hope to have the chance to provide you with a much better experience in the future.
5.0分
家庭亲子
展开
Front desk staff are welcoming and took pride in providing excellent customer service. Very impressed with the cleanliness of our room, the breakfast room, and the front desk area. We felt safe and confident that our room, bathroom, beds, desk and chairs are sanitized to safeguard our health. Breakfast was great and we appreciates the variety of food selection.
展开
酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that our front desk team made you feel welcome and that you were impressed with the cleanliness and safety of our hotel. It’s also great to know you enjoyed the variety at breakfast. We truly appreciate your kind words and look forward to welcoming you back for another excellent stay!
我在弗吉尼亚州瀑布教堂-泰森斯角康福特茵酒店的入住体验非常愉快。房间宽敞、干净，配备了舒适住宿所需的所有便利设施。酒店位置便利，可以方便地前往购物、餐饮场所和景点。免费早餐提供了丰富多样的冷热食物。总的来说，这次入住几乎完美，我强烈推荐这家酒店。
隔音效果不好
在整体不错，推荐！
住宿条件虽然比较老旧，但非常干净整洁。值得一提的是，酒店始终提供咖啡和饮用水。酒店还配备了洗衣机和烘干机，价格非常合理（洗衣机2美元，烘干机1.5美元）。房间里有冰箱、微波炉和熨斗。房间每天都会打扫，并提供新毛巾。早餐还提供各种培根、鸡蛋和香肠。总的来说，我们很享受。
便宜，仅此而已。
公共区域不太干净。房间宽敞，但由于有连通门，比较吵。
早餐种类有限。
开车过来比较困难。
前台服务完全没有。
便宜，但在华盛顿住一两晚还是可以的。
Mostly very nice!
We checked in late so we were greeted the same way I think most people get greeted when they check in late. Not super friendly but okay. The staff was great (house keeping- very friendly); the head breakfast lady made it very clear they were closed at 9:10 am as soon as I walked in to grab a bowl only and I had to explain myself. She may as well have said “please turn around and go back”. There’s a better way to say things vs-“excuse me; we are closed.” Since yogurts and oatmeal were there I should have been offered to feel welcome to grab some to go but no; “we are closed”. That’s all. I didn’t even want anything so it was presumptuous. I get your cleaning up, but don’t assume I’m coming to mess up your schedule. Otherwise, comfy room, very clean and comfy bed. Nice time for our pup too.
Housekeeping came every morning around 9 am. I have never stayed at a hotel where it was this early. There was no consideration that people were sleeping. Also the beds were terrible! My neck and back was hurting from the springs you could feel in the bed. The mattress are old and don’t have much cushion.
Pet fee is charged NIGHTLY!
Everything was fine, but the hotel charges $100 pet deposit - totally understandable - AND $50/night to keep pets with you! If they had a designated pet area or something else to offer, perhaps - but to keep a pet with you and charge $50/night feels insulting.
Unfortunately, the room I was assigned was located directly above the hotel entrance, and there was a significant amount of noise every time the doors opened to welcome guests. This made it difficult to rest, especially during the night.
Additionally, there was a persistent noise coming from the toilet due to a malfunction inside the water tank, which caused water to continuously leak.
I wanted to bring this to your attention in case it helps improve the experience for future guests. Thank you for your understanding.
Front desk staff are welcoming and took pride in providing excellent customer service. Very impressed with the cleanliness of our room, the breakfast room, and the front desk area. We felt safe and confident that our room, bathroom, beds, desk and chairs are sanitized to safeguard our health. Breakfast was great and we appreciates the variety of food selection.