酒店急需更新，不知道他们怎么会获得 BW Plus 评级。从门到房间感觉不太安全。早餐还可以 - 有点冷。最好的部分是床很舒服。
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酒店回复: Thank you for your feedback. We apologize for the issues with your stay. We will work on our breakfast and make sure you feel your room is secure if you choose to stay with us again. We hope we can earn your business in the future. If there's anything you need, please don't hesitate to give us a call.
5.0分
朋友出游
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right off the highway but we did not hear any highway noise. On the downside staff states they could not give me a receipt reflecting my payment or any additional changes because I booked with an outside source (*******)
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Andy Diaz & TeamHotel Management Nik (Nikhil) ParekhBest Western Plus Loveland Inn
3.0分
情侣出游
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We stayed here for 3 days. The first 2 rooms were not good at all. One smalled so strong if cigarettes and cigars. We wouldn't stay in it and the 2nd was a small that was so bad. Finally the 3rd room was better but we still didnt think it was worth the money. The outside of the building needs cleaning and painting. Breakfast didnt have many options.
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酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you experienced with your initial rooms and the overall condition of the property. This is certainly not the experience we aim to provide our guests. We appreciate you bringing these concerns to our attention and will be addressing them with our team to ensure improvements are made. Your comfort and satisfaction are very important to us, and we hope you might consider giving us another chance in the future to provide a better experience.
5.0分
其他
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Difficult to get into the property. But worth it
Amazing Place. We really Enjoyed our overnite stay. Nice Lounge and food. Difficukt to get into the place. But once we Finalmy got onto the property. Everything was GREAT@
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酒店回复: Thank you for choosing the Best Western Plus in Loveland, Colorado! We truly appreciate you taking the time to share your review with us. Your feedback means a lot to our team, and we hope to welcome you back again soon.
4.0分
其他
Not convenient for crossing the other side of freeway. Didn’t use any amenities other than the room.
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酒店回复: Thank you for choosing the Best Western Plus in Loveland, Colorado! We truly appreciate you taking the time to share your review with us. Your feedback means a lot to our team, and we hope to welcome you back again soon.
4.0分
其他
Breakfast was good. Pool and surroundings were good. Elevator and hallway could be a little cleaner
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酒店回复: Thank you for choosing the Best Western Plus in Loveland, Colorado! We truly appreciate you taking the time to share your review with us. Your feedback means a lot to our team, and we hope to welcome you back again soon.
5.0分
其他
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The courtyard was beautiful and calming, such a lovely place to sit and enjoy after a busy day! So much better than being surrounded by only concrete and parking lots with no ability to enjoy being outside for a few minutes.
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酒店回复: Thank you for your wonderful review! We’re so glad to hear you had a great stay with us. It means a lot to know that our staff and amenities made your visit enjoyable.Your feedback inspires us to keep delivering the best possible experience for our guests. We hope to have the pleasure of welcoming you back again soon!
酒店员工很友善，酒店本身也非常好。早餐很棒，酒店就在州际公路旁边。如果非要我挑毛病的话，我只有几点不满：浴室风扇很吵，人手不足（给前台打电话等了很久），健身房也没有定期维护。饮水机坏了，一辆自行车有个部件坏了，还有一台跑步机听起来快要散架了。尽管如此，酒店整体还是非常棒的，所以我仍然给五星好评。
太糟糕了。不推荐。他们明明告诉我退房后押金会立即退还，结果根本就不是这么回事。我退房的时候房间是干净整洁的，没有任何理由不退还我的押金。
每天的早餐都很棒，员工也非常乐于助人且友好。我很喜欢那里的整体环境，私密性很好。入住体验非常棒！
嗯，还行
酒店急需更新，不知道他们怎么会获得 BW Plus 评级。从门到房间感觉不太安全。早餐还可以 - 有点冷。最好的部分是床很舒服。
right off the highway but we did not hear any highway noise. On the downside staff states they could not give me a receipt reflecting my payment or any additional changes because I booked with an outside source (*******)
We stayed here for 3 days. The first 2 rooms were not good at all. One smalled so strong if cigarettes and cigars. We wouldn't stay in it and the 2nd was a small that was so bad. Finally the 3rd room was better but we still didnt think it was worth the money. The outside of the building needs cleaning and painting. Breakfast didnt have many options.
Difficult to get into the property. But worth it
Amazing Place. We really Enjoyed our overnite stay. Nice Lounge and food. Difficukt to get into the place. But once we Finalmy got onto the property. Everything was GREAT@
Not convenient for crossing the other side of freeway. Didn’t use any amenities other than the room.
Breakfast was good. Pool and surroundings were good. Elevator and hallway could be a little cleaner
The courtyard was beautiful and calming, such a lovely place to sit and enjoy after a busy day! So much better than being surrounded by only concrete and parking lots with no ability to enjoy being outside for a few minutes.