酒店回复: Thank you for your review. We are happy to hear that you were satisfied with your stay. We hope to see you again soon!Sincerely,Best Western Plus Rio Grande Inn
4.0分
家庭亲子
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Very easy check-in process. Friendly staff. Front desk clerk went over everything from WiFi password to pool hours to breakfast & happy hour deal, very informative. Hotel is older but updates are nice. Very walkable from the train & all around the downtown area. Close to so many dinner & drink options.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Rio Grande Inn
5.0分
情侣出游
My husband and I stayed here to attend a function at the Elks Lodge. It was clean and the staff was very friendly.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Rio Grande Inn
5.0分
其他
Great location Best Western.
Breakfast was great if you get there before 8:30am, do not expect much after that even though it goes until 9:30. View was good.
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酒店回复: Thank you, Julie, for the 10/10 review! We appreciate you staying with us.
1.0分
家庭亲子
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I checked in online and on my messages to the Hotel I stated we would be in very late. We ended up having car problems and didnt check in until Saturday. When we went in to get our room key the attended told us our reservation was canceled. He wanted to charge us an additional room charge of $300.00. I know I paid extra for protection. I need to get a refund for out hotel. Please let me know what you can do. Thanks Stella L Rivera 505-463-6953
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酒店回复: Thank you, Stella, for the information. We will call you personally to fix the situation and work on your refund for any mistakes made.
4.0分
其他
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Liked the help yourself coffee dispenser near the elevator.
Breakfast was ok, nothing special. There should be more outlets to accommodate electronic devices. One day, upon return to the room there was a foul odor in the room - A sewer smell. We opened two doors to clear the air. Management offered to move us. We declined and the odor did not repeat.
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酒店回复: Thank you so much for your review! We are so happy to hear that you were happy with your stay. Your feedback is very important to us. We hope to see you again soon.
1.0分
情侣出游
I had a room by the front desk really noisy after hours early in the am I needed a good nights rest after a long drive and I didn’t get that.
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酒店回复: Thank you for your review, Jennifer. I apologize on behalf of our entire team for not exceeding your expectations. We hope you will consider staying with us again so we can provide you with a better experience.
3.0分
其他
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Disappointing Room Location
We stayed in 107. Room was depressing with harsh main light and no window with a view. No natural light. Had to keep curtains drawn because we were next to entrance to hotel. I had requested an upper floor when I booked the room online.
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酒店回复: Thank you so much for your review! Your feedback is very important to us. We hope to see you again soon.
4.0分
其他
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Good hotel, convenient location
Very nice location with walking convenience to downtown Denver. Bed was very comfortable. Breakfast was good. Plenty of parking. Hotel was completely filled during our stay. Did not want to use AC as it got room too cold. Se we just kept it off.
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酒店回复: Thank you so much for your review! We are so happy to hear that you were happy with your stay. Your feedback is very important to us. We hope to see you again soon.
3.0分
其他
Don't get room next to pool area
Was not very quiet we had a room next to the pool kids screaming would not recommend rooms 212
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酒店回复: Thank you so much for your review! Your feedback is very important to us. We hope to see you again soon.
杜兰戈的理想位置
这家酒店非常舒适，我们非常欣赏它靠近火车站和杜兰戈市中心，步行即可到达。酒店的清洁度无可挑剔。房间很现代。早餐种类丰富，工作人员确保早餐不断补充。室内恒温泳池很棒，因为它可以避开变幻莫测的天气。我推荐这家酒店。
Very easy check-in process. Friendly staff. Front desk clerk went over everything from WiFi password to pool hours to breakfast & happy hour deal, very informative. Hotel is older but updates are nice. Very walkable from the train & all around the downtown area. Close to so many dinner & drink options.
My husband and I stayed here to attend a function at the Elks Lodge. It was clean and the staff was very friendly.
Great location Best Western.
Breakfast was great if you get there before 8:30am, do not expect much after that even though it goes until 9:30. View was good.
I checked in online and on my messages to the Hotel I stated we would be in very late. We ended up having car problems and didnt check in until Saturday. When we went in to get our room key the attended told us our reservation was canceled. He wanted to charge us an additional room charge of $300.00. I know I paid extra for protection. I need to get a refund for out hotel. Please let me know what you can do. Thanks Stella L Rivera 505-463-6953
Liked the help yourself coffee dispenser near the elevator.
Breakfast was ok, nothing special. There should be more outlets to accommodate electronic devices. One day, upon return to the room there was a foul odor in the room - A sewer smell. We opened two doors to clear the air. Management offered to move us. We declined and the odor did not repeat.
I had a room by the front desk really noisy after hours early in the am I needed a good nights rest after a long drive and I didn’t get that.
Disappointing Room Location
We stayed in 107. Room was depressing with harsh main light and no window with a view. No natural light. Had to keep curtains drawn because we were next to entrance to hotel. I had requested an upper floor when I booked the room online.
Good hotel, convenient location
Very nice location with walking convenience to downtown Denver. Bed was very comfortable. Breakfast was good. Plenty of parking. Hotel was completely filled during our stay. Did not want to use AC as it got room too cold. Se we just kept it off.
Don't get room next to pool area
Was not very quiet we had a room next to the pool kids screaming would not recommend rooms 212