酒店回复: Thank you for your review. We are happy to hear that you were satisfied with your stay. We hope to see you again soon!Sincerely,Best Western Plus Rio Grande Inn
5.0分
情侣出游
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Really nice place. Managers special every evening- two free drinks per person from 5:30 to 7:30, free coffee bar all day, huge breakfast spread. Room was super nice, pool area was clean and even though we were on the ground floor right next to the pool it was very quiet. Would definitely stay here again.
酒店回复: Thank you for the wonderful review, Lori!
5.0分
其他
The staff were friendly and helpful. The room was clean and the bed was comfortable. Just wish the shower products were at the other end of the shower.
酒店回复: Thank you for the wonderful review!
3.0分
其他
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The staff was courteous and the room was clean. The bed wasn't the most comfortable. I should have looked at the hotel pictures more throughly before booking. The way the rooms are situated around the atrium with the pool makes it very noisy, to the point they offer foam earplugs in the room. Breakfast was average and the coffee was good. The hotel is within walking distance of downtown with many shops, restaurants, and bars. You can walk to the Durango Silverton railroad.
酒店回复: Thank you for taking the time to share your feedback.
2.0分
家庭亲子
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The location and the beds were the only good things about this hotel. The room was dingy and needs an update. There was no closet, so the iron and ironing board were on the wall. Everything was mismatched and just seemed dirty. Not impressed with the amount of money we paid for the room. And it was noisy.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2.0分
朋友出游
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Bed was not comfortable at all, very firm. Wasn’t much parking. Staff gave us a handicap room and we didn’t need it. So everything was too low for us tall people. There was no mention on website that the walls are thin and could be very noisy. First clue was ear plugs in bathroom. We could hear full conversations of the rooms next to us and outside. Couldn’t sleep! Love the patio, but couldn’t utilize it.
Shower was hot and great water pressure. Loved the soap. The room seemed dated and old compared to photos on the web. Not worth the price we paid.
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酒店回复: Thank you for your feedback. We hope you will consider staying with us again so we can get another chance to provide you with a superior experience.
5.0分
其他
The balcony view was of a building being renovated, but I still like having access to the open air.
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酒店回复: Thank you, Dennis, for your 10/10 review. We appreciate you staying with us!
4.0分
家庭亲子
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Very easy check-in process. Friendly staff. Front desk clerk went over everything from WiFi password to pool hours to breakfast & happy hour deal, very informative. Hotel is older but updates are nice. Very walkable from the train & all around the downtown area. Close to so many dinner & drink options.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Rio Grande Inn
5.0分
其他
This hotel was beyond impressive. Very clean, very comfortable, and in the perfect spot to walk to attractions and restaurants. We enjoyed our stay.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Rio Grande Inn
5.0分
情侣出游
My husband and I stayed here to attend a function at the Elks Lodge. It was clean and the staff was very friendly.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Rio Grande Inn
杜兰戈的理想位置
这家酒店非常舒适，我们非常欣赏它靠近火车站和杜兰戈市中心，步行即可到达。酒店的清洁度无可挑剔。房间很现代。早餐种类丰富，工作人员确保早餐不断补充。室内恒温泳池很棒，因为它可以避开变幻莫测的天气。我推荐这家酒店。
Really nice place. Managers special every evening- two free drinks per person from 5:30 to 7:30, free coffee bar all day, huge breakfast spread. Room was super nice, pool area was clean and even though we were on the ground floor right next to the pool it was very quiet. Would definitely stay here again.
The staff were friendly and helpful. The room was clean and the bed was comfortable. Just wish the shower products were at the other end of the shower.
The staff was courteous and the room was clean. The bed wasn't the most comfortable. I should have looked at the hotel pictures more throughly before booking. The way the rooms are situated around the atrium with the pool makes it very noisy, to the point they offer foam earplugs in the room. Breakfast was average and the coffee was good. The hotel is within walking distance of downtown with many shops, restaurants, and bars. You can walk to the Durango Silverton railroad.
The location and the beds were the only good things about this hotel. The room was dingy and needs an update. There was no closet, so the iron and ironing board were on the wall. Everything was mismatched and just seemed dirty. Not impressed with the amount of money we paid for the room. And it was noisy.
Bed was not comfortable at all, very firm. Wasn’t much parking. Staff gave us a handicap room and we didn’t need it. So everything was too low for us tall people. There was no mention on website that the walls are thin and could be very noisy. First clue was ear plugs in bathroom. We could hear full conversations of the rooms next to us and outside. Couldn’t sleep! Love the patio, but couldn’t utilize it.
Shower was hot and great water pressure. Loved the soap. The room seemed dated and old compared to photos on the web. Not worth the price we paid.
The balcony view was of a building being renovated, but I still like having access to the open air.
Very easy check-in process. Friendly staff. Front desk clerk went over everything from WiFi password to pool hours to breakfast & happy hour deal, very informative. Hotel is older but updates are nice. Very walkable from the train & all around the downtown area. Close to so many dinner & drink options.
This hotel was beyond impressive. Very clean, very comfortable, and in the perfect spot to walk to attractions and restaurants. We enjoyed our stay.
My husband and I stayed here to attend a function at the Elks Lodge. It was clean and the staff was very friendly.