酒店回复: Qiu, thank you for sharing your feedback. We're glad you enjoyed our beautiful hotel, the river view from the 9th floor, and found the food to be a great value. Your comments are appreciated and will help us continue to provide memorable experiences. We hope to see you again next time.
1.0分
其他
原文
翻译提供方：Google
行政人员因为我的工作着装而对我态度粗鲁；他们试图歧视我。
5.0分
情侣出游
原文
翻译提供方：Google
房间可以欣赏密西西比河的美景，非常干净，床也很舒服。早餐很棒。
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酒店回复: Bärbel, es ist schön zu hören, dass Sie eine tolle Zeit im Hyatt Place East Moline/Quad Cities hatten. Das Team freut sich, dass Ihnen die Aussicht, die komfortable Unterkunft und das köstliche Frühstück gefallen haben. Wir freuen uns über Ihr Feedback und freuen uns, Sie bald wieder begrüßen zu dürfen.
5.0分
其他
原文
翻译提供方：Google
一切都是
4.0分
商务出差
Building, rooms, ect are amazing. Anything to do with food a very much lacking. Bad service and bad food.
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酒店回复: Thank you for sharing your feedback. We're pleased you enjoyed the building and rooms, though we're sorry to hear your dining experience didn't meet expectations. Your comments will be shared with our team, and we appreciate you bringing them to our attention as we look for ways to improve.
5.0分
家庭亲子
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Staff was super friendly. All staff greets you at all hours upon entering the hotel. The staff had a Halloween pumpkin carving contest which was really fun to volte on the best ones. Hotel was very clean. Breakfast was good, but could of been warmer. Would recommend this property!
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酒店回复: Thank you for sharing your experience at Hyatt Place East Moline/Quad Cities! We’re delighted to hear you enjoyed the friendly atmosphere, cleanliness, and fun Halloween touches from our team. We also appreciate your note about breakfast temperature and will keep it in mind as we continue improving. We hope to welcome you back again soon.
5.0分
商务出差
The property was clean, quiet, updated. The staff were very friendly. Food was great. Atmosphere is great.
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酒店回复: Thank you for sharing your feedback. We're glad you enjoyed the clean and quiet atmosphere, as well as our friendly team and great dining options. Your comments are appreciated and help us continue to enhance our guest experience. We hope to welcome you again soon.
4.0分
其他
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We asked for towels and were never got them the last day.
Our room was not cleaned the whole time we were there. Our beds were never changed. We asked for sheets at 12 am. And we made our own bed. We ask for room serive and the front desk didnt knowledged it. We asked why there wasnt no room service. They didn't know. One worker said they were going to credit half the amount we spent. And than on the last day she said she will refund the last night of $89. We used dirty towels. At this point I want all my money refuded. Thank yoi
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酒店回复: Laverne, thank you for sharing your concerns. We're sorry your visit wasn't as expected, and we understand how frustrating this must have been. Your feedback is important and has been shared with our team so we can improve our service and communication. We appreciate you bringing these issues to our attention.
4.0分
情侣出游
Room was spacious and clean, needed to replace refrigerator which took about 1hour, and replacement wasn’t much better.
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酒店回复: vivien, thank you for sharing your feedback. We’re glad you enjoyed the comfort and cleanliness of your room. We regret that your experience with the refrigerator was not as smooth as it should have been, and your comments have been shared with our team for review. We appreciate your input and hope to provide a more seamless stay in the future.
3.0分
家庭亲子
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The facility was nice but the shower in our room was horrible also kids were running around knocking on doors all hours of the night Parking was good , Breakfast was outstanding! Staff were very polite and helpful
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酒店回复: Denise, thank you for sharing your thoughts. The feedback regarding the bathroom and late-night disturbances is appreciated and will be taken into account. It's great to hear you enjoyed the breakfast, parking, and found the team members courteous and accommodating.
非常漂亮的酒店，性价比很高，9楼的river room太值得去了，尤其日落时间去，而且食物一点都不贵，下次还要去
行政人员因为我的工作着装而对我态度粗鲁；他们试图歧视我。
房间可以欣赏密西西比河的美景，非常干净，床也很舒服。早餐很棒。
一切都是
Building, rooms, ect are amazing. Anything to do with food a very much lacking. Bad service and bad food.
Staff was super friendly. All staff greets you at all hours upon entering the hotel. The staff had a Halloween pumpkin carving contest which was really fun to volte on the best ones. Hotel was very clean. Breakfast was good, but could of been warmer. Would recommend this property!
The property was clean, quiet, updated. The staff were very friendly. Food was great. Atmosphere is great.
We asked for towels and were never got them the last day.
Our room was not cleaned the whole time we were there. Our beds were never changed. We asked for sheets at 12 am. And we made our own bed. We ask for room serive and the front desk didnt knowledged it. We asked why there wasnt no room service. They didn't know. One worker said they were going to credit half the amount we spent. And than on the last day she said she will refund the last night of $89. We used dirty towels. At this point I want all my money refuded. Thank yoi
Room was spacious and clean, needed to replace refrigerator which took about 1hour, and replacement wasn’t much better.
The facility was nice but the shower in our room was horrible also kids were running around knocking on doors all hours of the night Parking was good , Breakfast was outstanding! Staff were very polite and helpful