The toilet was wobbly and the sink did not drain well. When I told them about it, they said maintenance would take a look. When I got back to my room that evening everything was still the same. Also, they took my took my room key when I checked out and I was unable to get to my car on the 2nd floor parking garage. I had to ask someone that worked there to help me get to the 2nd level parking garage. I never had to give up my key before. I also was told that they could not give me a receipt. I told them that I also had parking charges. She said the receipt would only show the parking charges. I have never had these issues when I have stayed here before. I always received a receipt when asked with all charges. Now I have a $30 incidental, $96.56 room and a $126.56 room charge on my card. I think next time I’m in Augusta, GA, I will stay somewhere else.
5.0分
家庭亲子
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Staff was courteous and answered my calls promptly. During checkin they were personable and greeted me with a warm welcome. The location on the ***** was convenient and had all we needed. The rooftop diner/bar is family friendly and the view was totally worth the price. The suites were decked out with a kitchenette, living room, island separate sleeping area and bathroom was to die for. Breakfast was better than we've ever had.
We're definitely coming back.
5.0分
家庭亲子
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Exceptional and genuinely friendly team members!! We could not have asked for a better experience. This was our first time in Augusta, and the front desk team(David and others whose names we did not learn) gave us great recommendations on restaurants in town and amenities available at the hotel. The breakfast offered great variety. We would not hesitate to recommend this hotel in Augusta!
3.0分
其他
Staff was very nice. My room had a wet smell to it but the bathroom was neat, clean & up to date.
4.0分
其他
I would have given my stay all 5’s, but the Fire Alarm going off Very early in the morning(there was no Fire) took care of that!!!
5.0分
其他
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Fanstaic hotel with a wonderful roof top bar and restaurant, great view. Our room was amazing, lots of space , nice kitchenette, and big tv, comfortable bed. Nice restaurants in the area.food at the hotel was great, staff very friendly amd accommodating.
5.0分
其他
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This property is very nice. There's plenty of free parking on the road, so we didn't use the parking garage. The staff was friendly and we checked in without a hitch. Our room was immaculately clean and the bed was one of the most comfortable I've ever slept in.
5.0分
情侣出游
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This gem was an amazing experience! I enjoyed the location and services. Every staff member, my girlfriend and I crossed paths with were professional, friendly, and highly exceeded our expectations. The free continental breakfast was also top tier for me. The set up, the omelette bar, and various amount of meal options. Overall outstanding stay, with great amenities and accommodations.
5.0分
其他
Loved this hotel. Quiet, clean room. Smells squeaky clean and check in was super easy.
很不错的。。。
The toilet was wobbly and the sink did not drain well. When I told them about it, they said maintenance would take a look. When I got back to my room that evening everything was still the same. Also, they took my took my room key when I checked out and I was unable to get to my car on the 2nd floor parking garage. I had to ask someone that worked there to help me get to the 2nd level parking garage. I never had to give up my key before. I also was told that they could not give me a receipt. I told them that I also had parking charges. She said the receipt would only show the parking charges. I have never had these issues when I have stayed here before. I always received a receipt when asked with all charges. Now I have a $30 incidental, $96.56 room and a $126.56 room charge on my card. I think next time I’m in Augusta, GA, I will stay somewhere else.
Staff was courteous and answered my calls promptly. During checkin they were personable and greeted me with a warm welcome. The location on the ***** was convenient and had all we needed. The rooftop diner/bar is family friendly and the view was totally worth the price. The suites were decked out with a kitchenette, living room, island separate sleeping area and bathroom was to die for. Breakfast was better than we've ever had.
We're definitely coming back.
Exceptional and genuinely friendly team members!! We could not have asked for a better experience. This was our first time in Augusta, and the front desk team(David and others whose names we did not learn) gave us great recommendations on restaurants in town and amenities available at the hotel. The breakfast offered great variety. We would not hesitate to recommend this hotel in Augusta!
Staff was very nice. My room had a wet smell to it but the bathroom was neat, clean & up to date.
I would have given my stay all 5’s, but the Fire Alarm going off Very early in the morning(there was no Fire) took care of that!!!
Fanstaic hotel with a wonderful roof top bar and restaurant, great view. Our room was amazing, lots of space , nice kitchenette, and big tv, comfortable bed. Nice restaurants in the area.food at the hotel was great, staff very friendly amd accommodating.
This property is very nice. There's plenty of free parking on the road, so we didn't use the parking garage. The staff was friendly and we checked in without a hitch. Our room was immaculately clean and the bed was one of the most comfortable I've ever slept in.
This gem was an amazing experience! I enjoyed the location and services. Every staff member, my girlfriend and I crossed paths with were professional, friendly, and highly exceeded our expectations. The free continental breakfast was also top tier for me. The set up, the omelette bar, and various amount of meal options. Overall outstanding stay, with great amenities and accommodations.
Loved this hotel. Quiet, clean room. Smells squeaky clean and check in was super easy.