酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
2.0分
其他
原文
翻译提供方:Google
浴室地板上到处都是鞋印。我告诉前台那位看起来刚睡醒的人。他说他会记下来。
那里住着一些可疑的人,走廊里可以闻到**的味道。
退房时他们甚至没有问我住宿情况,我给他们看了手机上浴室地板的照片。
你会以为他们给了我折扣或什么的!退房时,两人都在打电话,我等着他们承认!
我不建议住在这里,特别是如果你像我一样是女性独行旅客。
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
1.0分
其他
Booked the room online and when I got there, I had no room ready. So was the same with other couples that were also turned away.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
1.0分
其他
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We had to stay at this dump out of sheer desperation. It’s filthy, very clear they didn’t clean it after the previous guests checked out, staff is rude and won’t answer the phone, and our room didn’t have any towels nor soap and shampoo. For $320/night, it was a terrible experience.
Avoid big time; in fact any hotel/motel that’s run by Singh Enterprises - these guys set the bar very low for hospitality.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
3.0分
其他
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Horrible conditions! Before door is off center so its kind open on the sides! Place is dirt and people staying have no respect for others and staff won’t do anything! Would not recommend
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
2.0分
其他
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Horrible bathrooms, broken tiles, dirty curtains, filthy ducts. Thin wall can hear everything. Price gouging for nearby events disgusting for the quality of rooms.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
2.0分
其他
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The entire 2nd floor reeked of fried fish! The smell was so bad that it lender into the hotel rooms. Therefore, the towels, the beds your items smell like fried fish. Now I love fried fish but there must have been some HEAVY duity cooking going on in that hall ways in order. When I asked the front desk about the smell, she chuckled and said, what I’m suppose to do we just opened all the windows in the hotel.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
3.0分
商务出差
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Carpet was damp. Staff was cordial. Breakfast does not start until 6AM. I had to be at jobsite by 6AM. Printed TV guide did not match actual channels. No one to checkout. Unable to get a printed receipt making expensing difficult.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
5.0分
家庭亲子
The staff was nice the room was fair, the floors in the bathroom were oily and very slick.The rooms have a very strong odor.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
5.0分
商务出差
The room was perfect! Soft mattress and pillows. That is what will always keep me coming back.
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酒店回复: Thank you for choosing to stay with us here at the Best Western Plus Bessemer. We look forward to having you stay with us the next time you are in the Bessemer area.
酒店闻起来像 ****
首先,他们把我们送到了三楼,那里闻起来像 ****,难闻得让人无法呼吸。浴室很脏,浴缸里有头发,好像没有打扫过一样,所以我去要求换一间新房间,他们把我们安排在了一楼,虽然好一点,但也不是完美
浴室地板上到处都是鞋印。我告诉前台那位看起来刚睡醒的人。他说他会记下来。
那里住着一些可疑的人,走廊里可以闻到**的味道。
退房时他们甚至没有问我住宿情况,我给他们看了手机上浴室地板的照片。
你会以为他们给了我折扣或什么的!退房时,两人都在打电话,我等着他们承认!
我不建议住在这里,特别是如果你像我一样是女性独行旅客。
Booked the room online and when I got there, I had no room ready. So was the same with other couples that were also turned away.
We had to stay at this dump out of sheer desperation. It’s filthy, very clear they didn’t clean it after the previous guests checked out, staff is rude and won’t answer the phone, and our room didn’t have any towels nor soap and shampoo. For $320/night, it was a terrible experience.
Avoid big time; in fact any hotel/motel that’s run by Singh Enterprises - these guys set the bar very low for hospitality.
Horrible conditions! Before door is off center so its kind open on the sides! Place is dirt and people staying have no respect for others and staff won’t do anything! Would not recommend
Horrible bathrooms, broken tiles, dirty curtains, filthy ducts. Thin wall can hear everything. Price gouging for nearby events disgusting for the quality of rooms.
The entire 2nd floor reeked of fried fish! The smell was so bad that it lender into the hotel rooms. Therefore, the towels, the beds your items smell like fried fish. Now I love fried fish but there must have been some HEAVY duity cooking going on in that hall ways in order. When I asked the front desk about the smell, she chuckled and said, what I’m suppose to do we just opened all the windows in the hotel.
Carpet was damp. Staff was cordial. Breakfast does not start until 6AM. I had to be at jobsite by 6AM. Printed TV guide did not match actual channels. No one to checkout. Unable to get a printed receipt making expensing difficult.
The staff was nice the room was fair, the floors in the bathroom were oily and very slick.The rooms have a very strong odor.
The room was perfect! Soft mattress and pillows. That is what will always keep me coming back.