酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
2.0分
其他
原文
翻译提供方：Google
浴室地板上到处都是鞋印。我告诉前台那位看起来刚睡醒的人。他说他会记下来。
那里住着一些可疑的人，走廊里可以闻到**的味道。
退房时他们甚至没有问我住宿情况，我给他们看了手机上浴室地板的照片。
你会以为他们给了我折扣或什么的！退房时，两人都在打电话，我等着他们承认！
我不建议住在这里，特别是如果你像我一样是女性独行旅客。
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
2.0分
情侣出游
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For the price, the hotel was okay. The hot water was outstanding but the drainage in the shower is terrible. Rooms need updating and the refrigerator would not get cold. We were on the 1st floor and could hear the staff talking and laughing extremely loud. It was early in the morning and we were trying to get some much needed rest. The bed did sleep really well.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
3.0分
其他
Rooms are outdated and needed some extra cleaning in places but the service was great and the breakfast was awesome !
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
4.0分
其他
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Staff was super sweet, breakfast buffet a lot more options than most places. Beds comfortable, floors could be cleaner in bedroom/bathroom for sure but other than that, A/C ran cold, air quality was good, food was good for a free hot breakfast, nice stay the kids liked the koi pond outside and the waffles too
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酒店回复: Thank you for choosing to stay with us here at the Best Western Plus Bessemer. We look forward to having you stay with us the next time you are in the Bessemer area.
5.0分
其他
Everything was amazing! Staff was fabulous and friendly. Room was perfectly clean and breakfast eas really good
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酒店回复: Thank you for choosing to stay with us here at the Best Western Plus Bessemer. We look forward to having you stay with us the next time you are in the Bessemer area.
1.0分
其他
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Will not be back here. Got checked into our room at 3AM after a long car ride here to find sheets in the floor, open beer left in our room, and the tv blaring. Totally unacceptable.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
1.0分
其他
Booked the room online and when I got there, I had no room ready. So was the same with other couples that were also turned away.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
1.0分
其他
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We had to stay at this dump out of sheer desperation. It’s filthy, very clear they didn’t clean it after the previous guests checked out, staff is rude and won’t answer the phone, and our room didn’t have any towels nor soap and shampoo. For $320/night, it was a terrible experience.
Avoid big time; in fact any hotel/motel that’s run by Singh Enterprises - these guys set the bar very low for hospitality.
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
3.0分
其他
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Horrible conditions! Before door is off center so its kind open on the sides! Place is dirt and people staying have no respect for others and staff won’t do anything! Would not recommend
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酒店回复: Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know
酒店闻起来像 ****
首先，他们把我们送到了三楼，那里闻起来像 ****，难闻得让人无法呼吸。浴室很脏，浴缸里有头发，好像没有打扫过一样，所以我去要求换一间新房间，他们把我们安排在了一楼，虽然好一点，但也不是完美
浴室地板上到处都是鞋印。我告诉前台那位看起来刚睡醒的人。他说他会记下来。
那里住着一些可疑的人，走廊里可以闻到**的味道。
退房时他们甚至没有问我住宿情况，我给他们看了手机上浴室地板的照片。
你会以为他们给了我折扣或什么的！退房时，两人都在打电话，我等着他们承认！
我不建议住在这里，特别是如果你像我一样是女性独行旅客。
For the price, the hotel was okay. The hot water was outstanding but the drainage in the shower is terrible. Rooms need updating and the refrigerator would not get cold. We were on the 1st floor and could hear the staff talking and laughing extremely loud. It was early in the morning and we were trying to get some much needed rest. The bed did sleep really well.
Rooms are outdated and needed some extra cleaning in places but the service was great and the breakfast was awesome !
Staff was super sweet, breakfast buffet a lot more options than most places. Beds comfortable, floors could be cleaner in bedroom/bathroom for sure but other than that, A/C ran cold, air quality was good, food was good for a free hot breakfast, nice stay the kids liked the koi pond outside and the waffles too
Everything was amazing! Staff was fabulous and friendly. Room was perfectly clean and breakfast eas really good
Will not be back here. Got checked into our room at 3AM after a long car ride here to find sheets in the floor, open beer left in our room, and the tv blaring. Totally unacceptable.
Booked the room online and when I got there, I had no room ready. So was the same with other couples that were also turned away.
We had to stay at this dump out of sheer desperation. It’s filthy, very clear they didn’t clean it after the previous guests checked out, staff is rude and won’t answer the phone, and our room didn’t have any towels nor soap and shampoo. For $320/night, it was a terrible experience.
Avoid big time; in fact any hotel/motel that’s run by Singh Enterprises - these guys set the bar very low for hospitality.
Horrible conditions! Before door is off center so its kind open on the sides! Place is dirt and people staying have no respect for others and staff won’t do anything! Would not recommend