酒店回复: Thank you for your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We were having an issue with the system and the technician came out this morning and fix the issue I do apologize for the inconvenience with your stay no one was trying to double bill you. Thank you, BW,
1.0分
家庭亲子
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Stayed 6 nights and asked to have the room cleaned multiple times without any response or action. Will never stay at a worst western hotel or any affiliated hotels ever again.
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酒店回复: Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
5.0分
其他
Stayed for the weekend. Easy to check in and checkout. The staff were nice. Breakfast was good. Clean room and it enough space.
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酒店回复: Thank you for your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4.0分
其他
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The room was very clean. Staff engaged with guests and were very kind. Parking was easy to find. Overall a good experience. I would like to see gluten free bread options for breakfast.
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酒店回复: Thank you for your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
3.0分
家庭亲子
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The staff saw my review from my first three nights there that read the coffee was never hot. Front desk woman had the nerve to call me out on the review when I booked another night. She said they would always make fresh coffee. BUT it is the containers they keep it in. Doesn’t keep even fresh coffee hot for more than a few minutes. She made no comment on the nasty toenail clipping I found IN my bed after sleeping in it, which was also in the first review.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
3.0分
家庭亲子
The coffee is cold 24:7, even during breakfast hours. I found a dirty toenail clipping in my bed AFTER sleeping in it. Absolutely disgusting.
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酒店回复: Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
5.0分
其他
The location was great. I felt safe as a single traveler. The hotel was clean and check in was quick and easy.
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酒店回复: Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4.0分
商务出差
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Woken up in the night
The hotel was great. The first night I was there, I was sleeping. At 2am I heard clicking noises. It turned out to be the front desk person trying to open my door. I asked if she needed help. I looked through the peep hole and she was standing there with two guests.l with their luggage. She responded with I’m sorry I got the wrong room. It was a horrible nights sleep.
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酒店回复: Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
工作人员非常棒，房间也很舒适，空调给力，早餐美味可口。
舒适又宽敞，说实话性价比超高！我当时开车，外面又下雨又黑，所以想找个地方停下来休息到天亮，因为继续开不安全。真是一个很棒的发现！
入住后注意用钱
入住时一切顺利，但第二天我发现酒店又多收了一笔钱，而我入住时已经付过钱了。然后，酒店又扣了我之前付的钱，然后又扣了一小笔钱，接着又扣了两笔，每次都是我之前付的一半。谢天谢地，我入住后卡就被锁了。
Stayed 6 nights and asked to have the room cleaned multiple times without any response or action. Will never stay at a worst western hotel or any affiliated hotels ever again.
Stayed for the weekend. Easy to check in and checkout. The staff were nice. Breakfast was good. Clean room and it enough space.
The room was very clean. Staff engaged with guests and were very kind. Parking was easy to find. Overall a good experience. I would like to see gluten free bread options for breakfast.
The staff saw my review from my first three nights there that read the coffee was never hot. Front desk woman had the nerve to call me out on the review when I booked another night. She said they would always make fresh coffee. BUT it is the containers they keep it in. Doesn’t keep even fresh coffee hot for more than a few minutes. She made no comment on the nasty toenail clipping I found IN my bed after sleeping in it, which was also in the first review.
The coffee is cold 24:7, even during breakfast hours. I found a dirty toenail clipping in my bed AFTER sleeping in it. Absolutely disgusting.
The location was great. I felt safe as a single traveler. The hotel was clean and check in was quick and easy.
Woken up in the night
The hotel was great. The first night I was there, I was sleeping. At 2am I heard clicking noises. It turned out to be the front desk person trying to open my door. I asked if she needed help. I looked through the peep hole and she was standing there with two guests.l with their luggage. She responded with I’m sorry I got the wrong room. It was a horrible nights sleep.