酒店回复: We regret that your experience fell short. Your feedback helps us get better.Feel free to contact us if you want to share more.

酒店回复: Dear PaulaThank you for taking the time to share your feedback. We sincerely apologize for the challenges you experienced during your stay.Regarding the early check-in policy, we aim to accommodate all guests’ needs while adhering to our operational policies. While early check-in is subject to availability and may incur a fee, we understand your frustration and regret if this wasn’t communicated more effectively.Additionally, the condition of your room is far from the standard we strive to maintain. We take cleanliness and comfort very seriously and are addressing your concerns with our housekeeping team to ensure this does not happen again.We value your feedback and would appreciate the opportunity to make things right. Please feel free to contact us directly if you would like to discuss your experience further.Thank you again for sharing your thoughts.

酒店回复: Thank you so much for your wonderful review! We're truly grateful you chose to stay with us and thrilled to know you had a great experience. Our team works hard to create a welcoming and comfortable environment, so it's great to hear we met your expectations.We look forward to welcoming you back on your next visit. Until then, safe travels and all the best!

酒店回复: Thank you so much for your wonderful feedback! We're thrilled you had a great stay and hope to welcome you back soon.

酒店回复: We’re so glad you enjoyed your time with us! Your feedback means a lot, and we look forward to providing you with another relaxing and welcoming stay soon.

酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.We look forward to welcoming you back in the future!