酒店回复: Dear PaulaThank you for taking the time to share your feedback. We sincerely apologize for the challenges you experienced during your stay.Regarding the early check-in policy, we aim to accommodate all guests’ needs while adhering to our operational policies. While early check-in is subject to availability and may incur a fee, we understand your frustration and regret if this wasn’t communicated more effectively.Additionally, the condition of your room is far from the standard we strive to maintain. We take cleanliness and comfort very seriously and are addressing your concerns with our housekeeping team to ensure this does not happen again.We value your feedback and would appreciate the opportunity to make things right. Please feel free to contact us directly if you would like to discuss your experience further.Thank you again for sharing your thoughts.
3.0分
情侣出游
原文
翻译提供方：Google
客房服务太吵了，好吧。泳池边有几个男人很吵，还喝酒。
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酒店回复: Thank you so much for your wonderful review! We're truly grateful you chose to stay with us and thrilled to know you had a great experience. Our team works hard to create a welcoming and comfortable environment, so it's great to hear we met your expectations.We look forward to welcoming you back on your next visit. Until then, safe travels and all the best!
4.0分
其他
原文
翻译提供方：Google
我真的很喜欢。我会再次住在这里。
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酒店回复: Thank you so much for your wonderful feedback! We're thrilled you had a great stay and hope to welcome you back soon.
5.0分
情侣出游
原文
翻译提供方：Google
非常好
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酒店回复: We’re so glad you enjoyed your time with us! Your feedback means a lot, and we look forward to providing you with another relaxing and welcoming stay soon.
5.0分
家庭亲子
Room was clean,staff was great,only problem was I could not get the t.v. to work. That was fine cause didn't have time to watch anything.
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酒店回复: Thank you for your kind feedback. We’re glad you enjoyed our clean rooms and friendly staff. We apologize for the issue with the TV and will have our team look into it. We appreciate your stay and hope to welcome you back again.
3.0分
其他
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Our stay wasn’t over the top nor was it horrible. It was OK. Definitely a one night stop place. I wouldn’t stay any longer than that sketchy people in the parking lot lotta roadwork going on and it was loud hard to sleep.
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酒店回复: Thank you for your feedback. We’re glad your stay was satisfactory, though we’re sorry the noise and activity outside affected your comfort. We’re working to minimize disruptions and ensure a safe, quiet environment for our guests. We appreciate your comments and hope to welcome you back for a smoother stay.
房间超大，还有额外的洗手池和所有便利设施！！离康科德凉亭最近！
这个位置是真不错，走路就各种餐馆。
酒店为开放式，不过还是安全的。工作人员很热情。
前台人员超级粗鲁，令人不快。房间很吵，床超级硬，而且房间也不太干净。火警警报一夜响了四次以上……真是糟糕的体验！我再也不会去了！
我们很早就到了，大约下午 1 点，只是为了办理手续并让他们知道我们要参加一个活动，他说提前入住要 30 美元！！我们不办理入住并寄存行李。我们每次住在这里都会这样做，没有问题，大约 10 分钟后，小灯亮了，这个人的个性就像一条湿毛巾，智商就像一块泥土。当我们晚上 10 点回来时，房间里有股陈旧的雪茄味，已经很晚了，所以我们把房间通风并喷了古龙水。再也不会住在这里了。
客房服务太吵了，好吧。泳池边有几个男人很吵，还喝酒。
我真的很喜欢。我会再次住在这里。
非常好
Room was clean,staff was great,only problem was I could not get the t.v. to work. That was fine cause didn't have time to watch anything.
Our stay wasn’t over the top nor was it horrible. It was OK. Definitely a one night stop place. I wouldn’t stay any longer than that sketchy people in the parking lot lotta roadwork going on and it was loud hard to sleep.