酒店回复: Dear Valued Guest,Thank you for your feedback. We regret that your stay did not meet your expectations. We are addressing the issues you’ve mentioned to improve our services. We hope to have another opportunity to provide a better experience.
酒店回复: Dear Valued Guest, Thank you for your review. We’re glad you had some positive aspects of your stay but are sorry to hear that there were areas that did not meet your expectations. We will work on your feedback to improve our services.
2.0分
家庭亲子
原文
翻译提供方:Google
我们入住6晚,毛巾和客房设施只更换过一次。早餐很糟糕,食物要么温热要么冰冷。
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酒店回复: Dear Valued Guest, Thank you for your review. We’re glad you had some positive aspects of your stay but are sorry to hear that there were areas that did not meet your expectations. We will work on your feedback to improve our services.
5.0分
其他
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Staff was super nice and kind.
Room was clean, the area was perfect.
I just wish I'd had more channels to choose from or at least be able to watch Netflix/YouTube. (I usually watch away from home using a code). 😊
1.0分
家庭亲子
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Room was not cleaned, beds not made while we were there. It was the wrong room and the hotel management wouldn’t do anything to maw it better the basically told us tough & managements customer service was ABSOLUTELY TERRIBLE
4.0分
其他
It was super comfortable! Only problem we had was I wa double charged at the time of payment and had to wait for my money to go back on
5.0分
商务出差
Clean rooms and very quiet and the staff was wonderful!!
Will stay again soon.
11-8-25.
3.0分
家庭亲子
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*Room was smallest Staybridge I stayed at
*1 elevator for whole place
*Scuffs on furniture, dirty streaks on cabinets, leak in bathroom from vent
*No ice machine
*Outdoor pool closed for season
5.0分
情侣出游
Room was very clean, nice kitchenette and room. Updated appliances and bedding. Definitely recommend
虽然我们这次行程很短(只住了一晚),只是从弗吉尼亚州路过德克萨斯州,但我喜欢能有个干净舒适的地方休息和睡觉!Mt. Juliet 的 Staybridge 就非常符合要求!它交通便利,就在高速公路边上,而且非常舒适干净。房间里还有个大冰箱,可以放我们的易腐食品。下次我往返执行医疗任务的时候,肯定还会选择入住其他 Staybridge 酒店。
附近有很多餐饮选择,这是必要的,因为他们的烤箱坏了,导致早餐和欢乐时光的选择都消失了。早上退房前杀了一只蟑螂,虽然它可能是由任何客人带来的。……但还是很失望
我们入住期间,从周三到周一,房间都没有打扫。不得不多次打电话到前台要求换干净毛巾。垃圾没有清空,床也没有整理,床单也没有换。
我们入住6晚,毛巾和客房设施只更换过一次。早餐很糟糕,食物要么温热要么冰冷。
Staff was super nice and kind.
Room was clean, the area was perfect.
I just wish I'd had more channels to choose from or at least be able to watch Netflix/YouTube. (I usually watch away from home using a code). 😊
Room was not cleaned, beds not made while we were there. It was the wrong room and the hotel management wouldn’t do anything to maw it better the basically told us tough & managements customer service was ABSOLUTELY TERRIBLE
It was super comfortable! Only problem we had was I wa double charged at the time of payment and had to wait for my money to go back on
Clean rooms and very quiet and the staff was wonderful!!
Will stay again soon.
11-8-25.
*Room was smallest Staybridge I stayed at
*1 elevator for whole place
*Scuffs on furniture, dirty streaks on cabinets, leak in bathroom from vent
*No ice machine
*Outdoor pool closed for season
Room was very clean, nice kitchenette and room. Updated appliances and bedding. Definitely recommend