酒店回复: Thank you for taking your time and leaving us a review about your stay.Your business is very important to us and we value your feedback. By telling us what you liked and what you didn't about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 562-592-4770.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,05672 PropertyManagerBest Western Harbour Inn & Suites Huntington - Sunset Beach
酒店回复: Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.If there is any problem with the furniture in the room, we will gladly help with a call to the Front Desk, either by changing to another room or providing a rollaway bed.If I can provide any assistance, please don't hesitate to contact us.Sincerely,05672 PropertyManagerBest Western Harbour Inn & Suites Huntington - Sunset Beach
4.0分
情侣出游
原文
翻译提供方:Google
位于海滩上,地理位置优越。一切都很顺利
4.0分
其他
原文
翻译提供方:Google
好的
酒店回复: Thank you so much for your review. Hope to see you soon.
3.0分
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We loved the closeness to the Harbor and across the street, the beach. Both directions were an easy enjoyable walk. Our room was comfortable and very clean. The only disappointing thing was at 1025am when there was a knock on the door to remind us checkout was at 11am. I was just showering and this was very uncomfortable and unnecessary as we just saw the desk clerk minutes earlier and acknowledged 11 was checkout time. Hopefully this will change.
酒店回复: Thank you for your kind review. Hope to see you soon.
员工很棒,非常灵活,房间也很漂亮,而且步行就能到达所有地方。下次肯定还会再来!
我们环美之旅的第一站。绝对是一个好的开始。
接待员超级友好,房间干净整洁。
酒店不符合我们之前体验过的 BW 标准。房间干净,早餐不错。但酒店有点旧,需要升级。主入口用胶带封住,需要通过车库进入。前台的天花板正在施工,因为屋顶正在维修。这不是我们每晚支付 200 多美元时所期望的
干净,但需要更新!
抵达后,酒店非常陈旧,需要翻新……绝对需要换新的地毯/地板。进入房间时,房间非常非常发霉,而且感觉非常潮湿,地毯也很潮湿。这让我们立刻对住宿产生了一种不安的感觉。
家具相当陈旧,浴室很小,甚至套房也是如此。停车位有限,令人担忧。否则,酒店可能全都只能打 4 分或 5 分。
好吧
门面正在装修,房间的阳台我一定用塑料布盖住了。
接待处的年轻人最终给了我另一个房间。景色不是那么美丽,但解决方案非常可以接受。
早餐很好
住一晚还可以
住一晚还可以。沙发床坏了,所以我儿子睡在破旧的沙发上。
位于海滩上,地理位置优越。一切都很顺利
好的
We loved the closeness to the Harbor and across the street, the beach. Both directions were an easy enjoyable walk. Our room was comfortable and very clean. The only disappointing thing was at 1025am when there was a knock on the door to remind us checkout was at 11am. I was just showering and this was very uncomfortable and unnecessary as we just saw the desk clerk minutes earlier and acknowledged 11 was checkout time. Hopefully this will change.