酒店回复: "We appreciate your feedback! It’s wonderful to know you enjoyed your stay. We look forward to seeing you again!"
4.0分
家庭亲子
原文
翻译提供方：Google
好的！
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酒店回复: ¡Muchas gracias por tu amable reseña! Nos alegra saber que tu experiencia con nosotros fue positiva. Nuestro equipo se esfuerza por brindar el mejor servicio posible, y tus palabras nos motivan a seguir mejorando. Esperamos darte la bienvenida nuevamente en el futuro.Atentamente,
5.0分
家庭亲子
The room was clean, well organized, and well lit. The staff was super friendly and helpful. The breakfast was very good both mornings.
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酒店回复: Thank you so much for taking the time to share your feedback! We’re thrilled to hear you enjoyed your stay with us at Holiday Inn Express. It’s wonderful to know you found your room clean and comfortable, our team friendly and helpful, and our breakfast satisfying each morning.We truly appreciate your kind words and hope to welcome you back for another great stay soon!
3.0分
其他
construction on the building left a lot of junk around, pool and hot tube are great. Bed and pillows are awful. Breakfast was good and the staff was helpful.
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酒店回复: Thank you for taking the time to share your feedback following your recent stay with us at Holiday Inn – Fraser, CO.We’re glad to hear you enjoyed our pool and hot tub, and that you found both our breakfast and team members to be a positive part of your visit. Your kind words about our staff are truly appreciated and will be shared with the team.That said, I want to sincerely apologize for the inconveniences you experienced. We understand how important a good night's sleep is, and we're sorry to hear that the bed and pillows did not meet your expectations. We also regret the impact the recent construction and debris may have had on your overall impression of the property. Please know that we’re actively working to improve the guest experience while upgrading our facilities, and your feedback is essential in helping us do just that.We hope to have another opportunity to welcome you back in the future, with a more comfortable and seamless stay.
5.0分
其他
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Great hotel with best hotel breakfast!
Hotel is clean and up-to-date. Comfortable rooms. Loved the pool and hot tub. The free breakfast is the best you will find at a hotel! Will definitely stay again.
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酒店回复: Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay with us and found our hotel clean, comfortable, and up-to-date. It's great to know you loved the pool and hot tub — they’re perfect for relaxing after a day in the mountains!We’re especially happy that our complimentary breakfast made such a great impression. Our team works hard to provide a variety of fresh, delicious options each morning, and it's always rewarding to hear when it stands out as a guest favorite.We truly appreciate your kind words and look forward to welcoming you back to the Holiday Inn Express Fraser, CO for another great stay!
4.0分
其他
A dictionary definition of “ok”, but with luxury-adjacent pricing. In Iowa, it’s a $99 per night hotel. Let that be your guide.
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酒店回复: Matt,Thank you for taking the time to share your feedback. We appreciate your honest comparison and understand that value expectations can vary by region. While we strive to offer competitive pricing in our mountain location, rates often reflect the unique setting and seasonal demand in Fraser, CO. That said, we’re always working to improve our guest experience and provide the best possible value for your stay. We hope to have the opportunity to welcome you back and exceed expectations in the future.Warm regards,Hotel Management – Holiday Inn Express Fraser
4.0分
其他
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Chose this hotel because of hot tub and pool and hot breakfast which all came through for us! But we were disappointed that we did not get the third floor and tub shower combo that we were promised after calling the hotel 6 weeks ago and speaking to the manager. But when we checked in they had no “notes on it. Nether did I get a feather free room. However, the room was clean and comfortable and looked out the back to the mountains. The hot tub made up for the lack of bath tub. We enjoyed our breakfast foods and think it great that the staff are allowed in at the end for their break, however they should be respectful of the noise level of their conversation while guests are still eating.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed the hot tub, pool, mountain views, and breakfast, and that your room was clean and comfortable.We apologize for the room request not being honored and for the breakfast noise, and we’ll address these with our team. We appreciate your loyalty and look forward to welcoming you back for an even smoother stay.
5.0分
其他
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Great hotel in a perfect spot.
This was an incredible find. It was last minute and we bought it because of it's value. The room is a great size and ours had a balcony. The weather was beautiful and we opened the patio door for a while. The bed is really comfortable, the shower is great and the breakfast was big and delicious. Front desk was very helpful and amenities were top notch. We found tons of dining options and stopped next door to get groceries.
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酒店回复: Thank you so much for your wonderful review. We’re thrilled you discovered us and enjoyed so many aspects of your stay—from the spacious room with a balcony to the comfortable bed, refreshing shower, and our hearty breakfast.It’s also great to know our front desk team and amenities made a positive impact, and that you enjoyed the convenience of nearby dining and shopping.We truly appreciate your loyalty and look forward to welcoming you back for another memorable stay.
5.0分
情侣出游
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Pro
Cookies,free hot and cold water.
Excellent location.
Helpful staff.
Very clean.
Con
Refrig door and cabinet door it was in opened opposite making it more difficult to use.
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酒店回复: Thank you so much for your fantastic 10/10 review! We’re so glad you enjoyed your stay with us here at the Holiday Inn Express Fraser – Winter Park Area.It’s great to hear you appreciated the little touches like the cookies, complimentary hot and cold water, and especially our clean rooms and helpful staff. We’re also happy our location worked well for you—it’s one of the things our guests love most!We also appreciate your feedback about the refrigerator and cabinet door setup. We understand how that could be inconvenient, and we’ll definitely share it with our maintenance team for review. Your comments help us improve, and we’re grateful you took the time to share them.We hope to welcome you back again soon for another comfortable and enjoyable stay!
4.0分
其他
I would like to compliment the people at the hotel, we had vehicle issues and they went out of their way to help us resolve the issue! Thank you so much!
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酒店回复: Thank you for your kind words! We're so glad our team was able to assist you during a stressful time. Going the extra mile for our guests is what we strive for, and it means a lot to hear that it made a difference. We hope the rest of your trip went smoothly, and we'd love to welcome you back anytime you're in the Fraser area!Best regards,Hotel Management – Holiday Inn Express Fraser
非常好！
好的！
The room was clean, well organized, and well lit. The staff was super friendly and helpful. The breakfast was very good both mornings.
construction on the building left a lot of junk around, pool and hot tube are great. Bed and pillows are awful. Breakfast was good and the staff was helpful.
Great hotel with best hotel breakfast!
Hotel is clean and up-to-date. Comfortable rooms. Loved the pool and hot tub. The free breakfast is the best you will find at a hotel! Will definitely stay again.
A dictionary definition of “ok”, but with luxury-adjacent pricing. In Iowa, it’s a $99 per night hotel. Let that be your guide.
Chose this hotel because of hot tub and pool and hot breakfast which all came through for us! But we were disappointed that we did not get the third floor and tub shower combo that we were promised after calling the hotel 6 weeks ago and speaking to the manager. But when we checked in they had no “notes on it. Nether did I get a feather free room. However, the room was clean and comfortable and looked out the back to the mountains. The hot tub made up for the lack of bath tub. We enjoyed our breakfast foods and think it great that the staff are allowed in at the end for their break, however they should be respectful of the noise level of their conversation while guests are still eating.
Great hotel in a perfect spot.
This was an incredible find. It was last minute and we bought it because of it's value. The room is a great size and ours had a balcony. The weather was beautiful and we opened the patio door for a while. The bed is really comfortable, the shower is great and the breakfast was big and delicious. Front desk was very helpful and amenities were top notch. We found tons of dining options and stopped next door to get groceries.
Pro
Cookies,free hot and cold water.
Excellent location.
Helpful staff.
Very clean.
Con
Refrig door and cabinet door it was in opened opposite making it more difficult to use.
I would like to compliment the people at the hotel, we had vehicle issues and they went out of their way to help us resolve the issue! Thank you so much!