酒店回复: Dear Guest,We are truly sorry to read that your recent experience at Le Metropolitan did not fully meet your expectations.Our hotel is indeed nestled in a historic, heritage-listed building, which adds to its unique Parisian charm but does limit our ability to adjust room sizes. This cozy ambiance is reflective of the classic Parisian apartments for which the City of Light is known.Regarding the complimentary water, we provide two bottles for our guests upon arrival in the room. For additional water or requests outside the room, we encourage our guests to visit our bar, where they can purchase more if needed.As for our location, we are fortunate to be within a five-minute walk of multiple public transportation options. Our central position offers easy access to the main metro lines, making it convenient for our guests to explore the city.Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back for an even better experience.Warm regards,Le Metropolitan Team
酒店回复: Thank you for your detailed feedback. We sincerely apologize for the issues you encountered during your stay, particularly with the parking service and the breakfast misunderstanding. This is not the level of service we strive to offer, and we will investigate these matters further with our team to ensure they are addressed. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.
2人觉得有用
4.0分
高级大床房
情侣出游
位置很好离着埃菲尔铁塔很近 附近还有网红餐厅carette
就是房间与国内的酒店相比 真的太小了 需要适应一下
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酒店回复: Dear Guest,Thank you for sharing your thoughts following your recent stay at Le Metropolitan. We’re delighted to read that you enjoyed our prime location near the Eiffel Tower and some of Paris’ favorite spots nearby like Carette.Our hotel is housed in a historic building, which gives our rooms a unique Parisian charm, though we understand that they may feel more compact compared to those in domestic hotels. This cozy atmosphere is a part of the quintessential Parisian experience, reflecting the charm of the city's traditional apartments.We hope that overall you had a pleasant stay, and we look forward to welcoming you back on your next visit to Paris.Warm regards,Le Metropolitan Team
非常好 很满意 每次出差巴黎都选择这个酒店 环境优雅 干净卫生 服务热情 出行方便 同价位中性价比很高的酒店选择哦
我在这家酒店度过了一个美妙的夜晚。我只住了一晚,因为这只是我前往法国尼斯途中的一个中转站。然而,我和我兄弟姐妹住的房间棒极了,埃菲尔铁塔的景色令人惊叹。酒店地下一层的室内游泳池也是一个额外的惊喜,因为巴黎当时正经历热浪。在炎热的天气里,这里是放松身心的完美场所。绝对会向所有在特罗卡德罗附近住宿的人推荐这家酒店。
房间里灰尘很多。
用过的水杯没有收走。
洗手台上放的肥皂起泡网被扔掉了。
如果觉得东西不见了,那很可能在床底下,感觉像是掉下去之后就没被捡起来,床底下灰尘超多。
尽管如此,员工们都很友好,但是打扫时的噪音非常大。
除了最顶层,其他房间都看不到埃菲尔铁塔景观,哈哈哈。
走出酒店倒是能看得一清二楚。
酒店门口就有大型超市和很多餐厅,所以便利性很好,但我们都是打车出行,所以这点对我来说不是特别重要。如果按这个价格,我宁愿去住可以自己做饭的爱彼迎。
+房间可以开暖气,热水也很充足,这点很好。
有咖啡机但没有电热水壶。
房间有点小,但欧洲酒店都差不多这样。不过,蓬松舒适的床上用品和走出酒店就能看到的景色,弥补了所有不足。员工都非常友好。
预订了40平米的房间,结果拿到的是小房间。他们不听解释,就说要么接受要么走人。付了全款却住进小房间。
房间干净整洁,风景也很棒。前台人员英语说得很好,乐于助人。
这绝对不是五星级酒店,早餐太糟糕了,欧陆式早餐没有奶酪或肉类,想象一下在法国吃早餐却没有奶酪?只有一些不新鲜的糕点和面包,以及黄油和橙子酱,就这些,没有新鲜水果或其他可以搭配面包吃的食物。这个价格和所谓的“五星级”酒店来说太差劲了,预订的时候完全没必要选含早餐的选项!其他热食早餐都要额外收费。房间很小,卫生间/浴室就在床旁边,衣柜也很小。前台的态度很差(白班的西班牙裔男员工),他根本不承认我是万豪会员,也没有给我们提前办理入住,实际上是故意等到下午3点才给我们房间,而且没有升级(他说没有空房),考虑到那天是我的生日。但晚班的女接待员却给其他人升级了,所以他们明明是有空房的。不值这个钱,酒店很老旧,肯定不是五星级!
房间超级小,只能摊开一个箱子,箱子会完全把路堵住。位置也没有很方便,坐公共交通的话,都需要走很长时间,第一天checkin是不给水的,和前台说了没放也不肯给,叫我去bar买
环境没得说非常好,我定的是艾菲尔铁塔景观房,当然价格也不便宜,8000一晚
但是,这家酒店其它的地方绝对有问题
第一,偷油。
我们开车来的,他提供30欧一晚的停车服务,但是我们的车交给他们的时候是还剩2格油,收到车的时候就一格油都不剩甚至提醒说没有存油可以行驶
并且我发现我的座位被调成了躺平的姿势,我还觉得纳闷直到我看到没油才回想过来
第二,早餐不符
到达的时候前台说我们的早餐是自助餐而且全是现做的,并且菜品丰富,有寿司、意面等多种食物,实际上,请看图,就是给你一筐面包,一杯咖啡,再加一个酸奶。他们还想收我20欧一人,我直接跑到前台去投诉,才回头说啊你的是房费包含的,不需要额外支付。而且还给我展示了图2,所谓的自助餐
我简直气的肝疼
位置很好离着埃菲尔铁塔很近 附近还有网红餐厅carette
就是房间与国内的酒店相比 真的太小了 需要适应一下