酒店回复: Thanks so much for sharing your experience, Mayte! We’re thrilled to hear you slept well and enjoyed the super comfortable mattress, clean and newly remodeled room, and friendly service from our receptionist. It’s great to know the lunch and variety hit the mark, and that the location worked perfectly for your family with nearby spots like the pizza place, supermarket, and go-kart track. We really appreciate your recommendation and would love to welcome you and your family back anytime!Best Regards,Guest Experience Team
酒店回复: Thank you for sharing your experience, Omar! We’re glad you enjoyed the friendly atmosphere, our updated rooms, and the breakfast offerings. It’s great to hear that the location worked well for exploring local shops, dining, and activities like Top Golf and go-karts. We really appreciate you taking the time to highlight these details and would be happy to welcome you back anytime you’re in the area for another fun and comfortable stay.Best Regards,Guest Experience Team
酒店回复: Hi Javier, thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed the location, found your room clean and updated, and liked the breakfast setup. It’s also wonderful to know our staff made a positive impression on you. We’d be delighted to welcome you back anytime, and we look forward to making your next stay just as smooth and enjoyable.Best Regards,Guest Experience Team
酒店回复: Norma, thanks for sharing your experience. We understand how the deposit can feel like an extra hassle when you’ve already paid by card, but it’s a standard practice to cover any incidental charges during your stay. We’re really sorry about the cleanliness issues and the bathroom trouble you encountered—that’s definitely not the level of care we want to provide. While we appreciate you letting us know about the plunger situation, we’re working on ensuring maintenance responds more effectively in cases like this. Your feedback helps us improve, and we hope your next visit will be smoother.Best Regards,Guest Experience Team
我们觉得有点奇怪,游泳池不在酒店里面,而在酒店外面,虽然有围起来。
早餐不错,但餐饮区的服务人员不太友好。
前台的小伙子(我记得他叫雅各布)服务周到且有礼貌。
如果要去购物的话,酒店位置很好。
非常好的酒店和服务。
在埃尔帕索,这家住宿价格合理,是个不错的选择。我们预订的是带沙发床的大床房。虽然预订时已经要求提供额外的毯子和床单,但工作人员无法送到房间,所以我们不得不再次前往前台。食物不错,员工也很友善。停车位充足,街对面有很多餐厅。推荐给所有想探索埃尔帕索的人。
设施和卫生状况都很好,唯一的缺点是房间临街,而且在一楼,所以噪音比较大,但除此之外一切都很好。
伟大的
我非常喜欢这个房间,我们睡得很好,床垫非常非常舒服,而且一切都很干净。前台接待员超级友好,午餐种类丰富,味道也很棒,房间很新,所有设施都重新装修过了。我强烈推荐这家酒店,而且周边设施都很齐全:披萨店、超市,街对面还有卡丁车赛道,如果你像我们一样带着孩子旅行,那里非常方便。
友好的工作人员,非常丰盛的早餐,重新装修的房间,靠近几家不错的商店,顶级高尔夫球场,卡丁车场,桌球街,该地区有各种各样的餐馆(食物种类和价格)
酒店位置优越,房间非常干净整洁,设施也很新,早餐丰盛美味,而且总是在规定的时间内供应,员工服务也非常好。我肯定会再次预订!
我觉得我用卡付房费时,前台要你付150美元押金,这不太合理。这笔钱应该够了。一个房间的卫生间不干净(上面有很多头发),另一个房间的卫生间也坏了。他们只借给我们一个马桶塞。
房间看似干净,但到处都是臭虫。住了第一晚后,我们全身都被臭虫咬了。酒店不承担任何责任,只负责退款和取消预订。