I highly recommend staying here. We are moving across country with our dogs and the staff was just amazing. Great service is hard to find but they are killing the hospitality!!
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酒店回复: Thank you for your maximum rating - see you next time and safe travels!
2.0分
其他
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This is not a typical Best Western property as you enter your room for exterior doors. Lobby was small but adequate. Check in was fast and the attendant was pleasant and kind.
Room was subpar and had a musty/previously smoked in smell. The bedding and towels were clean but the overall cleanliness of the floors and behind the nightstand needed attention. It was midnight when we checked in so we did not address the issue of the odor. Would not stay here again.
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酒店回复: Thank you for your comments - please accept our apologies for issues you had. We will make sure rooms are pleasant smelling and cleaner. Have a safe travel season.
1.0分
商务出差
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My check-in went perfectly fine, staff was very friendly, very helpful very informative, however, after checking, I went straight to my room and laid down. After about an hour, I got up and took a shower, then return to the bed and fell asleep. Woke up at 5 AM hearing door, slamming, and people being loud.. at which time I noticed that I had numerous bug bites all over my body, and I began to itch severely. Very unfortunate situation., I will never be back.
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酒店回复: Thank you for your comments - please accept our apologies. We have inspected the room thoroughly and found no evidence of any type of bugs. Did you report the noise to our staff on duty? Have a safe travel season.
4.0分
其他
Comfortable
The hotel is a bit older but the staff were very friendly and helpful. The room was comfortable as well.
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酒店回复: Thank you for your maximum rating - see you next time and safe travels!
2.0分
其他
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Upon arrival the young man who checked us in was excellent (Matthew maybe was his name?). He called after we got in to be sure all was good.
After we got somewhat settled & utilized the small refrig, I noticed it wasn’t cooling correctly. I called & he said someone would come & look at it. An Indian man came, was very rude; said had too much food in it & left! This is the first problem.
Then, under tornado warnings, sirens going off & pouring rain, thunder/lightening, several people came in & asked for a room for the night & this same man told them “power is out so can’t check u in so u can’t get a room & leave if u want” and spoken in a very nasty, demeaning way to these people!! Really….in the middle of
Sirens & pouring rain, thunder & lightening and he treats potential customers this way?? We invited one group to come to our room & wait. Others sat in breakfast area & waited. This owner/manager, was extremely rude to stranded travelers showing no
Compassion!! It certainly does not speak well of Best Western hotels!! I have NEVER seen this uncaring attitude in any hotel/motel and will NEVER visit this hotel
Again & be sure to steer others away from there!! Best Western is much better than how this man treated his consumers!!!
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酒店回复: Please accept our apologies for the issues you had during your stay. The small refrig was check the next day and was cooling. he was right they are not made to hold larger amounts of food,
4.0分
其他
fine stay
The hotel is located in a good area with stores and dining . The room was clean and personnel pleasant.
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酒店回复: Thank you for your rating - much appreciated. See you next time and safe travels!
3.0分
其他
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Didn't Stay
I was unable to make my trip due to car issues. The Hotel management was reluctant to cancel my stay which leaves me to believe they have no compassion and are only interested in profits. I did try to cancel two weeks in advance. I would not recommend this place.
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酒店回复: You made a non-cancellable reservation directly with *******. Maybe in future you may want to book a more flexible reservation to avoid such unforseen issues. Do not blame the hotel for you booking a non-cancellable reservation.
4.0分
其他
Lost a refrigerator full of food due to a malfunctioning fridge in room…. Other than that, the stay was decent.
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酒店回复: Thank you for your rating - apologies for the fridge breaking down. Did you report this? we have plenty spare fridges in stock. See you next time and safe travels!
5.0分
其他
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This is an older motel with entrance from the outside. The area isn’t lighted well. The rooms and breakfast area have been remodeled and are in good condition. The bed was comfortable and the room was clean. It quiet during our stay.
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酒店回复: Thank you for your highest rating - much appreciated. See you next time and safe travels!
3.0分
其他
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Depends upon your expectations
This is an older facility in need of updates. It was mostly clean (as much as can be expected for the age of the building). The staff were great - friendly and helpful. The internet was painfully slow and erratic. Towels threadbare and small. It was, though, a quiet stay - not always a situation when pets are allowed.
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酒店回复: Thank you for your comments - much appreciated. See you next time and safe travels!
Thumps Up
I highly recommend staying here. We are moving across country with our dogs and the staff was just amazing. Great service is hard to find but they are killing the hospitality!!
This is not a typical Best Western property as you enter your room for exterior doors. Lobby was small but adequate. Check in was fast and the attendant was pleasant and kind.
Room was subpar and had a musty/previously smoked in smell. The bedding and towels were clean but the overall cleanliness of the floors and behind the nightstand needed attention. It was midnight when we checked in so we did not address the issue of the odor. Would not stay here again.
My check-in went perfectly fine, staff was very friendly, very helpful very informative, however, after checking, I went straight to my room and laid down. After about an hour, I got up and took a shower, then return to the bed and fell asleep. Woke up at 5 AM hearing door, slamming, and people being loud.. at which time I noticed that I had numerous bug bites all over my body, and I began to itch severely. Very unfortunate situation., I will never be back.
Comfortable
The hotel is a bit older but the staff were very friendly and helpful. The room was comfortable as well.
Upon arrival the young man who checked us in was excellent (Matthew maybe was his name?). He called after we got in to be sure all was good.
After we got somewhat settled & utilized the small refrig, I noticed it wasn’t cooling correctly. I called & he said someone would come & look at it. An Indian man came, was very rude; said had too much food in it & left! This is the first problem.
Then, under tornado warnings, sirens going off & pouring rain, thunder/lightening, several people came in & asked for a room for the night & this same man told them “power is out so can’t check u in so u can’t get a room & leave if u want” and spoken in a very nasty, demeaning way to these people!! Really….in the middle of
Sirens & pouring rain, thunder & lightening and he treats potential customers this way?? We invited one group to come to our room & wait. Others sat in breakfast area & waited. This owner/manager, was extremely rude to stranded travelers showing no
Compassion!! It certainly does not speak well of Best Western hotels!! I have NEVER seen this uncaring attitude in any hotel/motel and will NEVER visit this hotel
Again & be sure to steer others away from there!! Best Western is much better than how this man treated his consumers!!!
fine stay
The hotel is located in a good area with stores and dining . The room was clean and personnel pleasant.
Didn't Stay
I was unable to make my trip due to car issues. The Hotel management was reluctant to cancel my stay which leaves me to believe they have no compassion and are only interested in profits. I did try to cancel two weeks in advance. I would not recommend this place.
Lost a refrigerator full of food due to a malfunctioning fridge in room…. Other than that, the stay was decent.
This is an older motel with entrance from the outside. The area isn’t lighted well. The rooms and breakfast area have been remodeled and are in good condition. The bed was comfortable and the room was clean. It quiet during our stay.
Depends upon your expectations
This is an older facility in need of updates. It was mostly clean (as much as can be expected for the age of the building). The staff were great - friendly and helpful. The internet was painfully slow and erratic. Towels threadbare and small. It was, though, a quiet stay - not always a situation when pets are allowed.