酒店回复: Hi Christina,Thank you for sharing your experience. We are glad to hear you enjoyed your stay with your family and that our team responded quickly to address the concerns in one of the rooms by providing a replacement that met your expectations. It’s wonderful to know you found our property a great value and that you enjoyed the restaurant’s delicious breakfast—especially the bowl. We look forward to welcoming you and your family back for another enjoyable and memorable visit.
1.0分
其他
原文
翻译提供方：Google
不太好
进房间时，一股浓重的霉味/霉点/烟味。门口和浴室里似乎有霉斑。我睡觉时被床上爬的虫子吵醒了。
一点也不干净。
我知道这是一个小镇，选择不多，但这家酒店确实需要翻新！
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酒店回复: Hi Vicki,Thank you for sharing your detailed feedback. We appreciate you letting us know about the concerns you experienced, as it allows us to take immediate action. Your comments regarding odor, cleanliness, and maintenance will be shared with our housekeeping and maintenance teams to ensure these issues are addressed promptly. While we understand our location may have limited lodging options, we are committed to making continuous improvements so guests can enjoy a more comfortable and pleasant stay in the future. We value your input and will use it to guide the updates and enhancements needed to improve the overall guest experience.
2.0分
其他
原文
翻译提供方：Google
避免
房间清洁度差。
家具磨损或损坏。
冰箱未清洁。
客房清洁并非每日进行，尽管预订条款中已注明。
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酒店回复: Hi Philippe,Thank you for sharing your feedback. We understand the importance of cleanliness and well-maintained accommodations, and we regret that your experience did not meet those expectations. Your comments regarding the furniture, refrigerator, and housekeeping schedule have been shared with our management and housekeeping teams for immediate review. We appreciate your input as it helps us improve and ensure a better experience for all our guests in the future.
3.0分
其他
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Clean bed, thankfully. Bathroom and stand alone sink were pretty foul with hair and dead bugs on the vanity, wall and ceiling. Sink plumbing wasn’t great. A/C was good.
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酒店回复: Hi Casey,Thank you for sharing your detailed feedback. We’re glad to hear that you found the bed clean and comfortable and that the air conditioning worked well to keep your room cool. Your comments about the bathroom and sink area have been noted, and our housekeeping and maintenance teams will be addressing these concerns promptly to ensure all areas meet our cleanliness and quality standards. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
4.0分
家庭亲子
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Room was clean. Great water pressure in the shower. Service was good. Parking was great. Great reastaurant for breakfast. And the Italian restaurant next door was great for dinner. Only issue was a very loud A/C that probably needed maintenance.
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酒店回复: Hi Nathalie,Thank you for sharing your feedback. We are delighted to hear that you enjoyed the clean room, strong water pressure in the shower, good service, convenient parking, and nearby dining options for both breakfast and dinner. Your comment about the loud A/C is very helpful, and we will have our maintenance team review it to ensure it operates more quietly for future guests. Feedback like yours allows us to maintain the positive aspects of our property while addressing areas for improvement, and we look forward to welcoming you back for another enjoyable stay.
3.0分
情侣出游
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The hotel/motel was a lot older than the pictures. It was clean but very 60 ish. There was no elevator which I should have checked when booking. It does have a restaurant which is open for breakfast. The food was good and we had great service.
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酒店回复: Hi Joan, Thank you for sharing your detailed feedback. We’re glad to hear that you found the property clean and enjoyed the breakfast and attentive service at our restaurant. While the building reflects a classic, older style, we strive to maintain a comfortable and welcoming environment for all our guests. We appreciate your observations regarding the lack of an elevator, as it helps future travelers make informed decisions. Your comments are valuable, and we’re pleased that aspects like the food and service made a positive impression during your stay.
1.0分
家庭亲子
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The room itself seemed like it had been cleaned. However there was a definite mold / damp Oder as soon as you enter the room. The air conditioner Wes EXTREMELY loud. The are outside is loud as well. In the morning I realized why the room smelled as it did there was black mold and dirt all over the air conditioning unit! Eight hours later I am still coughing and can feel it. Awful! The refrigerator also makes lots of noise. I don’t believe the carpets have been cleaned in quite some time do to noticeable dirt picked up on my socks. Gross!! Shower and toilet area had some water damaged on wall and door so the door didn’t close properly.
In all I wouldn’t recommend staying there. Pay the extra 50 for a better place across the street. IMO
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酒店回复: Hi Gail,Thank you for sharing your detailed experience. We appreciate your observations regarding the room, air conditioning, and overall condition, as they help us identify areas in need of attention and improvement. Your feedback is being reviewed carefully to ensure that our cleaning procedures, maintenance, and room inspections meet the highest standards of comfort and safety. We value your input and are committed to providing a more comfortable and enjoyable experience for all our guests in the future.
5.0分
情侣出游
I made a request for a surprise for my girlfriend's birthday and they left a small gift, a card and balloons in the room waiting for us
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酒店回复: Hello Maxwell,Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the birthday surprise we arranged for your girlfriend. Our team strives to create memorable moments for our guests, and we hope it added a special touch to your stay. Your feedback means a lot to us, and we look forward to welcoming you back for future celebrations.
2.0分
其他
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Not comfortable at all.
This is a hole in the wall motel. Not like the photo on this page at all. The room was in desperate need of upgrade. Not worth the $115 price. The beds were not comfortable. the AC was ancient. the bathroom was so tiny and the fan sounded like a tractor pull.
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酒店回复: Thank you for sharing your feedback. We understand that your experience did not meet your expectations, and we take all guest comments seriously. Our team works hard to maintain a clean and functional property, and we recognize that perceptions of comfort and amenities can vary from guest to guest. While some guests appreciate the charm and affordability of our hotel, we acknowledge that room features and equipment may not suit everyone’s preferences. We appreciate your observations, as they help us continue to monitor and maintain our property for all visitors.
4.0分
其他
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Basic but good
The hotel was basic, but perfectly adequate. The room had a slightly musty smell. But not bothersome. Everything was clean and comfortable. The condition of some items was definitely in need of updating. There is a coffee maker, fridge and microwave and plenty of closet space. It was quiet and the bedding was very comfortable. we had a great night sleep.
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酒店回复: Hi Robin,Thank you for sharing such a thoughtful review of your stay. We are glad to hear that while the hotel was basic, it provided everything you needed for a comfortable visit. It’s wonderful to know that the room was clean, quiet, and well-equipped with useful amenities such as the coffee maker, fridge, microwave, and generous closet space. We also appreciate your note about the musty smell and the condition of some items, and our team will keep this in mind as we continue updating our accommodations. Most importantly, we are pleased that you found the bedding very comfortable and were able to enjoy a great night’s sleep, as rest is one of the most important parts of any stay. We look forward to welcoming you back and making your next visit even more enjoyable.
我和我的哥哥一家、姐姐一家以及我妈妈一起去了。我们订了三个房间，只有一个房间有点脏。浴室天花板发霉，灯板缺失，床单也脏兮兮的。不过他们非常热情，帮我们换了个房间，这点很好👍。性价比很高，住得很棒。餐厅的早餐很美味，我最喜欢的是碗装的！
不太好
进房间时，一股浓重的霉味/霉点/烟味。门口和浴室里似乎有霉斑。我睡觉时被床上爬的虫子吵醒了。
一点也不干净。
我知道这是一个小镇，选择不多，但这家酒店确实需要翻新！
避免
房间清洁度差。
家具磨损或损坏。
冰箱未清洁。
客房清洁并非每日进行，尽管预订条款中已注明。
Clean bed, thankfully. Bathroom and stand alone sink were pretty foul with hair and dead bugs on the vanity, wall and ceiling. Sink plumbing wasn’t great. A/C was good.
Room was clean. Great water pressure in the shower. Service was good. Parking was great. Great reastaurant for breakfast. And the Italian restaurant next door was great for dinner. Only issue was a very loud A/C that probably needed maintenance.
The hotel/motel was a lot older than the pictures. It was clean but very 60 ish. There was no elevator which I should have checked when booking. It does have a restaurant which is open for breakfast. The food was good and we had great service.
The room itself seemed like it had been cleaned. However there was a definite mold / damp Oder as soon as you enter the room. The air conditioner Wes EXTREMELY loud. The are outside is loud as well. In the morning I realized why the room smelled as it did there was black mold and dirt all over the air conditioning unit! Eight hours later I am still coughing and can feel it. Awful! The refrigerator also makes lots of noise. I don’t believe the carpets have been cleaned in quite some time do to noticeable dirt picked up on my socks. Gross!! Shower and toilet area had some water damaged on wall and door so the door didn’t close properly.
In all I wouldn’t recommend staying there. Pay the extra 50 for a better place across the street. IMO
I made a request for a surprise for my girlfriend's birthday and they left a small gift, a card and balloons in the room waiting for us
Not comfortable at all.
This is a hole in the wall motel. Not like the photo on this page at all. The room was in desperate need of upgrade. Not worth the $115 price. The beds were not comfortable. the AC was ancient. the bathroom was so tiny and the fan sounded like a tractor pull.
Basic but good
The hotel was basic, but perfectly adequate. The room had a slightly musty smell. But not bothersome. Everything was clean and comfortable. The condition of some items was definitely in need of updating. There is a coffee maker, fridge and microwave and plenty of closet space. It was quiet and the bedding was very comfortable. we had a great night sleep.