This was the most friendliest hotel I have ever been to. All the staff is 10 out in f 10. The rooms were clean comfortable and the smiling faces just made us feel welcomed. I will be back this is my go to hotel when I need to stay in Kenedy.
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酒店回复: Dear Paradise43838427185, Thank you for sharing your feedback with us. We’re thrilled to hear that you found our hotel to be the friendliest and that our staff made you feel so welcome. It’s wonderful to know you enjoyed the clean and comfortable rooms. We can’t wait to welcome you back to your go-to hotel in Kenedy! Sincerely, Mary Guest Relation Manager.
5.0分
家庭亲子
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Very clean, employees are always welcoming. Comfortable beds had a great night sleep. My room was very clean a lot of options at breakfast. Everyone greeted me when I walked by ask if I was doing ok or how is my day. Very attentive employees every one I encountered had a smile. Will be returning to this location in the future.
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酒店回复: Dear 841brianneb, Thank you for sharing your feedback with us. We’re so glad to hear that you enjoyed your stay and found our staff welcoming and attentive. It’s great to know you had a comfortable night’s sleep and appreciated the cleanliness and breakfast options. We look forward to welcoming you back to our hotel in the future! Sincerely, Mary Guest Relation Manager.
5.0分
独自旅行
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Front desk staff was very friendly and helpful to all my needs housekeeping met all my standards of a clean room and smelled really good breakfast had so many great choices and very attentive
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酒店回复: Dear F6113ZNdanielar, Thank you for sharing your feedback with us. We’re thrilled to hear that you found our front desk staff friendly and helpful, and that our housekeeping met your cleanliness standards. It’s wonderful to know you enjoyed the variety of choices at breakfast as well. We appreciate your kind words and look forward to welcoming you back for another phenomenal stay! Sincerely, Mary Guest Relation Manager.
5.0分
情侣出游
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Great stay amazing staff housekeeping did such an excellent job job on my room breakfast was phenomenal and just overall amazing I will be back thank you all staff members for a great stay
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酒店回复: Dear 527alainaa, Thank you for sharing your feedback with us. We’re delighted to hear that you had an amazing stay and appreciated our excellent housekeeping and phenomenal breakfast. Your kind words about our staff mean a lot to us. We can’t wait to welcome you back to our hotel for another great experience! Sincerely, Mary Guest Relation Manager.
5.0分
独自旅行
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Great stay! Comfy beds , will stay again when I’m in the area, friendly people & has early breakfast! This is my go to place to newly renovated rooms nice addition for this little town
4.0分
商务出差
The staff especially Andy was very helpful and understanding when we had a minor issue arise. They took good care of us
2.0分
其他
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There are better options
Location was under construction however the room we stayed in had fixtures still hanging down with wires exposed. Complimentary Breakfast consisted of burned potatoes watery eggs and a can of refried beans with old coffee to wash it all down
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酒店回复: Hello Matt,Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay at Holiday Inn Express Kenedy, an IHG Hotel, including the construction and breakfast quality. Your comments are invaluable as we work to improve our facilities and dining options for a better guest experience.Sincerely,Hotel General Manager.Holiday Inn Express Kenedy by IHG.
5.0分
其他
Nice hotel. Easy checking and decent breakfast.
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酒店回复: Thank you for sharing your feedback with us. We're glad to hear you enjoyed your stay at Holiday Inn Express Kenedy, an IHG Hotel, and found the check-in process easy, along with a decent breakfast. We look forward to welcoming you back for another great experience!Sincerely,Hotel General Manager.Holiday Inn Express Kenedy by IHG.
4.0分
其他
It was a good stay until I realized that I was double charged. By the hotel and by you Hotels com!
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酒店回复: Dear Barbara,Thank you for sharing your feedback with us regarding your stay at Holiday Inn Express Kenedy, an IHG Hotel. We sincerely apologize for the double charge issue you experienced and encourage you to reach out to our front desk for assistance in resolving this matter. Your satisfaction is important to us, and we hope to make it right! We look forward to your next visit with us at Holiday Inn Express Kenedy, an IHG Hotel.Sincerely,Hotel General Manager.Holiday Inn Express Kenedy, an IHG Hotel.
1.0分
商务出差
I booked a king room and received a room with 2 queen size beds
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酒店回复: Hello Elisabet,Thank you for sharing your feedback with us! We apologize for the mix-up with your room at Holiday Inn Express Kenedy, an IHG Hotel. Please reach out directly so we can make it right for your next stay!Sincerely,Hotel General Manager.Holiday Inn Express Kenedy by IHG.
This was the most friendliest hotel I have ever been to. All the staff is 10 out in f 10. The rooms were clean comfortable and the smiling faces just made us feel welcomed. I will be back this is my go to hotel when I need to stay in Kenedy.
Very clean, employees are always welcoming. Comfortable beds had a great night sleep. My room was very clean a lot of options at breakfast. Everyone greeted me when I walked by ask if I was doing ok or how is my day. Very attentive employees every one I encountered had a smile. Will be returning to this location in the future.
Front desk staff was very friendly and helpful to all my needs housekeeping met all my standards of a clean room and smelled really good breakfast had so many great choices and very attentive
Great stay amazing staff housekeeping did such an excellent job job on my room breakfast was phenomenal and just overall amazing I will be back thank you all staff members for a great stay
Great stay! Comfy beds , will stay again when I’m in the area, friendly people & has early breakfast! This is my go to place to newly renovated rooms nice addition for this little town
The staff especially Andy was very helpful and understanding when we had a minor issue arise. They took good care of us
There are better options
Location was under construction however the room we stayed in had fixtures still hanging down with wires exposed. Complimentary Breakfast consisted of burned potatoes watery eggs and a can of refried beans with old coffee to wash it all down
Nice hotel. Easy checking and decent breakfast.
It was a good stay until I realized that I was double charged. By the hotel and by you Hotels com!
I booked a king room and received a room with 2 queen size beds