The heavy air freshener at the front caused me to have an asthma attack. The check in process and staff was fabulous, but we were placed across from the pool, which I did not care for. The place was clean and repairs were being made. Breakfast was really good and check out was easy.
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酒店回复: thank you for sharing your experience. We’re glad to hear you enjoyed our friendly staff, clean property, and breakfast, though we’re truly sorry the air freshener affected your asthma and that your room placement wasn’t ideal. We’ll review this with our team to ensure we can better accommodate sensitive guests in the future. We appreciate your feedback and hope to welcome you back for a more comfortable stay.
4.0分
家庭亲子
The gym can be a bit better, as well as the breakfast. It use to be really good with lots of options. They cut back a lot! Otherwise, no complaints.
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酒店回复: Thank you for your feedback! We’re glad to hear you had a good stay overall and appreciate your comments about the gym and breakfast. We’ll be reviewing both areas with our team to see how we can make improvements and bring back more of the variety you’ve enjoyed in the past. We’re happy to know everything else met your expectations, and we look forward to welcoming you back!
4.0分
其他
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House cleaning needs to do a better job at making sure they clean rooms thoroughly. My daughter found another persons shoe, reading glasses, and a sock on the floor in the corners of the beds.
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酒店回复: Thank you for your review and for bringing this to our attention. We sincerely apologize for the housekeeping oversight and understand how frustrating that must have been. Your feedback has been shared with our housekeeping team to ensure rooms are thoroughly inspected moving forward. We’re glad to know the rest of your stay went well, and we hope you’ll give us another chance to provide the spotless experience you deserve.
5.0分
其他
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Loved the option of a suite at a similar price point, allowed our family to spread out a bit, also the suite had a nice additional seating area so even with the pull out couch extended we could still enjoy the room. Staff was very friendly, check in was easy and quick, the breakfast was not only delicious but also the lobby/seating was very nice.
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酒店回复: Thank you for the amazing review! We're so glad to hear the suite layout worked well for your family and gave you the extra space to relax comfortably. It's great to know check-in was smooth, the staff was welcoming, and you enjoyed both the breakfast and the lobby area. We appreciate your kind words and hope to welcome you back soon!
5.0分
家庭亲子
This place is awesome. Very friendly with all kinds of food and a walking park to everything.
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酒店回复: Thank you for the fantastic 10/10 review! We're so glad you enjoyed your stay, the friendly atmosphere, the variety of food, and the nearby walking trail. We look forward to welcoming you back soon!
4.0分
其他
The towels in the room were rather coarse. Could use some fabric softener in the laundering.
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酒店回复: Thank you for your feedback! We're glad you enjoyed your stay overall and appreciate your note about the towels. We'll be sure to share this with our housekeeping team to improve the guest experience. We look forward to welcoming you back again soon!
5.0分
其他
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Even though 2 of the main machines at breakfast were out of order, it was still a really nice spread. The room was comfortable and despite being on the first floor at the very end by the exterior door, it was quiet.
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酒店回复: Thank you so much for your kind review and for understanding about the breakfast juice machine! We truly appreciate your patience—our juice delivery was delayed, which temporarily affected the juice machine, but we’re glad to hear you still enjoyed the complimentary breakfast. It’s also great to know your room was comfortable and quiet. We hope to welcome you back again soon!
4.0分
家庭亲子
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Hotel was nice we stayed two night three days they did clean our room but did not replace the cups the in the bathroom and also it was carpet and they did not vacuum. Breakfast was good no bugs nice place enjoyed the pool!
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酒店回复: Thank you for your review! We're glad to hear you enjoyed your stay, especially the pool and breakfast. We appreciate your feedback about the cups and vacuuming—we'll be sure to address this with our housekeeping team to ensure better consistency. We hope to welcome you back again soon for an even better experience!
早餐丰富，品类齐全，非常适合中国人的口味！房间卫生好！每天都有清理，前台很细心，也很热心。每次出差都是预定这边，强烈推荐！
很棒的酒店，位置安静，员工友善。酒店虽然不算很新，但住起来很舒服。
Weekend Stay
The heavy air freshener at the front caused me to have an asthma attack. The check in process and staff was fabulous, but we were placed across from the pool, which I did not care for. The place was clean and repairs were being made. Breakfast was really good and check out was easy.
The gym can be a bit better, as well as the breakfast. It use to be really good with lots of options. They cut back a lot! Otherwise, no complaints.
House cleaning needs to do a better job at making sure they clean rooms thoroughly. My daughter found another persons shoe, reading glasses, and a sock on the floor in the corners of the beds.
Loved the option of a suite at a similar price point, allowed our family to spread out a bit, also the suite had a nice additional seating area so even with the pull out couch extended we could still enjoy the room. Staff was very friendly, check in was easy and quick, the breakfast was not only delicious but also the lobby/seating was very nice.
This place is awesome. Very friendly with all kinds of food and a walking park to everything.
The towels in the room were rather coarse. Could use some fabric softener in the laundering.
Even though 2 of the main machines at breakfast were out of order, it was still a really nice spread. The room was comfortable and despite being on the first floor at the very end by the exterior door, it was quiet.
Hotel was nice we stayed two night three days they did clean our room but did not replace the cups the in the bathroom and also it was carpet and they did not vacuum. Breakfast was good no bugs nice place enjoyed the pool!