酒店回复: Hi Tania,Thank you for sharing your kind feedback. We’re delighted to hear you enjoyed our clean pool, the dedicated housekeeping team, and the wonderful service at breakfast.We look forward to welcoming you back soon.
酒店回复: Thank you for bringing this to our attention. We sincerely apologize for our service failure. Although there are no current plans to change our breakfast hours, we will address this issue of our Staff being rude when attempting to grab fruit before 6:30am.
酒店回复: We are so happy to hear you enjoyed a comfy stay! Happy Travels!
5.0分
商务出差
原文
翻译提供方：Google
酒店非常干净，安静，早餐很棒！
1.0分
其他
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I had a family emergency that caused my trip to be cancelled and the hotel wouldn’t refund. They blamed ******* and ******* blamed them. A total cluster and incredibly disappointing for a loyal customer to both. Well not anymore….
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酒店回复: Hi Rebecca,Thank you for reaching out, and we're truly sorry to hear about your family emergency.Our hotel follows a 24-hour cancellation policy, which is clearly stated on our website and booking platforms. Once this cancellation window has passed, we're unfortunately unable to waive charges, in line with our policy. We understand how disappointing this can be, and we genuinely empathize with your situation.If your reservation was made through a third-party travel partner, any changes or refunds must be processed directly with them. However, we’d be happy to review the details on our end. Please feel free to message us directly through this platform so we can take another look.We sincerely appreciate your feedback and hope to have the opportunity to welcome you in the future under better circumstances.
4.0分
家庭亲子
Great staff friendly and helpful. Kids like it for the idea of the pool but water always too cold to swim.
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酒店回复: Thank you for your 8/10 rating! We’re glad to hear you enjoyed our friendly and helpful staff. We appreciate your feedback regarding the pool temperature and will take it into consideration to improve future guest experiences. We hope to welcome you and your family back soon!
5.0分
情侣出游
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This location is convenient to family. We needed a room with a roll in shower and bench. Our room was perfect for us. The room location was convenient to the breakfast and parking. We also enjoyed the breakfast and the helpful staff who prepared and set it up. We will be back!
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酒店回复: Thank you for sharing your wonderful experience with us. We’re delighted to hear that your room met your needs perfectly and that the convenient location, breakfast, and helpful staff contributed to a comfortable stay.It’s always our goal to provide accessible and welcoming accommodations for all our guests, and we’re thrilled to know we succeeded during your visit.We look forward to welcoming you back soon for another enjoyable stay!
房间干净整洁 商务出差 值得推荐 ～
一切都很好，游泳池很干净，打扫房间的女孩们也很好，早餐时，服务也很棒。
早餐可以早点开始。路边的汉普顿酒店早上6点开始，而不是6:30。我们要求在6:30之前只带一根香蕉和橙子，酒店工作人员非常粗鲁。
该地区最好的酒店
我每次来门罗都会住在这里。员工很棒，房间很干净，大多数住客都很有礼貌，所以晚上睡得很好。这是该地区最好的酒店，而且靠近您所需的一切，让您拥有一次成功的住宿体验。
想要安静，但孩子们在走廊里跑来跑去，并砰地关上我房间对面的门。
这个地方非常舒适，对住宿条件非常满意
酒店非常干净，安静，早餐很棒！
I had a family emergency that caused my trip to be cancelled and the hotel wouldn’t refund. They blamed ******* and ******* blamed them. A total cluster and incredibly disappointing for a loyal customer to both. Well not anymore….
Great staff friendly and helpful. Kids like it for the idea of the pool but water always too cold to swim.
This location is convenient to family. We needed a room with a roll in shower and bench. Our room was perfect for us. The room location was convenient to the breakfast and parking. We also enjoyed the breakfast and the helpful staff who prepared and set it up. We will be back!