Everything was fine except that we saw on the page that it said that there was breakfast included, but when my husband asked they said that because there was a kitchen there in the room, it also said that they were going to clean and they only gave us some sheets in the previous hotels they always change cameras sheets and covers but not here even though we stayed for 3 nights it's fine but there are things that should be improved the truth
4.0分
其他
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Toilet paper was so thin, that you could see through it. I know it’s about cheaper supplies, but you have to use more too. Elevator rug was dirty. Needed a good cleaning.
5.0分
独自旅行
Candlewood Suites in Greenville, South Carolina was great to deal with. Rachel and other staff were very friendly!!!!
5.0分
独自旅行
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Monica and Allyson very good management staff great and can't say enough about Scott in maintenance always dependable works very hard as soon as he gets a work order it's fixed need more workers like him real funny too u wil have a great stay the staff atmosphere makes u keep wanting to come back
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酒店回复: Belinda I, Thank you so much for taking the time to share your kind words! We’re thrilled to know that our team made such a positive impression on your stay. It’s always our goal to create a welcoming, dependable, and friendly environment—and hearing that it keeps you wanting to come back means the world to us. We're especially glad you highlighted the hard work and dedication of our maintenance staff. Your recognition truly reinforces the effort our team puts in every day, and we’ll be sure to pass along your compliments. It’s always a pleasure having you with us! Warm Regards, Alyssa Chapman Assistant General Manager
5.0分
商务出差
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I travel the states for work and stay in alot of hotels. This place is fantastic great rates, clean rooms, Great staff, Full size refrigerator and stove to cook my meals. and most of all its pet friendly because my kids travel with me, this is my home away from home.
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酒店回复: Thank you so much for your kind words! It truly means the world to us to hear that you felt at home during your stay. We know life on the road can be tough, so we’re honored to be your home away from home—especially with your furry kids in tow! We're so glad you enjoyed the full kitchen, the clean and comfy room, and of course, our amazing team. We’ll be sure to share your feedback with everyone here—it’ll make their day. Thank you for choosing to stay with us!
5.0分
情侣出游
Wish they offered some type of complimentary breakfast. Everything was great. Easy check in
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酒店回复: Hi Jeffrey! Thank you so much for taking the time to complete our guest survey and for giving us a 10 out of 10 rating! We're thrilled to hear that everything was great during your stay and that you found the check-in process smooth and easy—that’s always our goal.We appreciate your feedback regarding breakfast. As an extended stay hotel, our rooms are designed with fully equipped kitchens—including a full-size refrigerator, stovetop, microwave, and all the essential cookware and utensils—so guests have the flexibility to prepare their own meals, including breakfast, just the way they like.For added convenience, we also offer a variety of breakfast items and snacks available for purchase in our Candlewood Cupboard, located in the lobby and accessible 24/7.Thanks again for your kind words and helpful suggestion. We hope to welcome you back again soon!
1.0分
商务出差
Worst hotel I’ve ever stayed at. Bugs all over, desk folks often not available and general cleanliness was awful.
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酒店回复: Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your disappointing experience during your stay. Your description of the issues, including concerns about cleanliness, pest control, and staff availability, is deeply concerning and does not reflect the standards we strive to maintain.Please know that we take your comments very seriously. We are immediately addressing these matters with our housekeeping and front desk teams to ensure that such issues are resolved and prevented in the future.Your comfort and satisfaction are our top priorities, and I would greatly appreciate the opportunity to make things right. If you’re open to discussing this further, please don’t hesitate to contact me directly, as I would like an opportunity to address your concerns in greater detail.Again, I sincerely apologize for your experience and hope we can regain your trust in the future.
4.0分
其他
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no title
Loved that the bathroom had grab bars at toilet and around shower. Both of us need that extra assistance for safety. Bed was fairly comfortable. Only issues - unable to adjust the a/c in the front room, thermostat not working - probably needed battery. The attendant on duty came and adjusted a/c for us. Also, TV remote in the main room was not working properly, it was very difficult to change channels - perhaps it was the battery in the remote as well.
5.0分
其他
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Convenience on woodruff
Perfect hotel for
My needs for a week. Clean room kitchenette toaster two burners microwave and coffee pot. Saved loads money didn’t want to buy all
Meals out for a week. Mega shopping next door and across the street .
Recommend
5.0分
商务出差
Water Trip
What great location
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear you enjoyed our location—it's one of the things our guests love most, with convenient access to everything you need while still offering a relaxing, home-like atmosphere. We’re so glad it helped make your stay a great one, and we can’t wait to welcome you back to Candlewood Suites soon!
Everything was fine except that we saw on the page that it said that there was breakfast included, but when my husband asked they said that because there was a kitchen there in the room, it also said that they were going to clean and they only gave us some sheets in the previous hotels they always change cameras sheets and covers but not here even though we stayed for 3 nights it's fine but there are things that should be improved the truth
Toilet paper was so thin, that you could see through it. I know it’s about cheaper supplies, but you have to use more too. Elevator rug was dirty. Needed a good cleaning.
Candlewood Suites in Greenville, South Carolina was great to deal with. Rachel and other staff were very friendly!!!!
Monica and Allyson very good management staff great and can't say enough about Scott in maintenance always dependable works very hard as soon as he gets a work order it's fixed need more workers like him real funny too u wil have a great stay the staff atmosphere makes u keep wanting to come back
I travel the states for work and stay in alot of hotels. This place is fantastic great rates, clean rooms, Great staff, Full size refrigerator and stove to cook my meals. and most of all its pet friendly because my kids travel with me, this is my home away from home.
Wish they offered some type of complimentary breakfast. Everything was great. Easy check in
Worst hotel I’ve ever stayed at. Bugs all over, desk folks often not available and general cleanliness was awful.
no title
Loved that the bathroom had grab bars at toilet and around shower. Both of us need that extra assistance for safety. Bed was fairly comfortable. Only issues - unable to adjust the a/c in the front room, thermostat not working - probably needed battery. The attendant on duty came and adjusted a/c for us. Also, TV remote in the main room was not working properly, it was very difficult to change channels - perhaps it was the battery in the remote as well.
Convenience on woodruff
Perfect hotel for
My needs for a week. Clean room kitchenette toaster two burners microwave and coffee pot. Saved loads money didn’t want to buy all
Meals out for a week. Mega shopping next door and across the street .
Recommend
Water Trip
What great location