Beds looked like a 6 y/o made them. Manager checked and just said "it's clean".
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酒店回复: We’re sorry to hear about your experience. This is not the standard we strive for, and we will address the matter with our housekeeping team to ensure our rooms meet our usual quality expectations. Thank you for bringing this to our attention.
5.0分
其他
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NICE PLACE TYO STAY
Very nice place. Room was clean except for one end table which had splatter across the entire thing. I'm thinking they sprayed cleaner but forgot to wipe it down? Room smelled clean and everything else was very spotless. safe area; plenty of parking; friendly desk help and cheerful housekeeping. We didn't eat breakfast but it looked and smelled delicious. Peeked at the pool and it was very clean.
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酒店回复: We are glad you enjoyed your stay. I will let the Executive Head Housekeeper know about about the end table issue you had. We look forward to your next visit with us.
5.0分
其他
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Great place to stay in Van Wert.
Staff was amazingly nice and attentive. The room was immaculate and very comfortable. Breakfast was diverse with the cinnamon rolls topping it off. And the grind-and-brew coffee was awesome.
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酒店回复: Thank you for the great review, Paul. We strive to work hard to make all our guests feel at home. We hope to see you in the near future.
4.0分
其他
They went out of their way to accommodate me. Every employee made sure to greet me whenever they saw me.
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酒店回复: Steve, I'm so glad to hear how wonderful staff were this weekend. Thank you for choosing our location. We look forward to seeing you in the future!
4.0分
其他
Air conditioning was noisy. Wash cloths/towels were stained
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酒店回复: Sheree I am sorry to hear that the air conditioner was noisy in your room and that you found stained linen. I will get with those departments to let them know of this issue. Reviews like yours helps us make improvements.
1.0分
其他
I paid for a room with a king bed and a
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酒店回复: We sincerely apologize that your stay did not meet expectations. We hope you’ll give us the opportunity to welcome you back in the near future so we can provide the experience you deserve. If you’d like to discuss your concerns further, please don’t hesitate to contact me directly at the hotel. Your feedback is very valuable in helping us prevent similar issues in the future.
3.0分
其他
The plumbing would make a lot of noise through the night.
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酒店回复: Thank you for bringing this to our attention. Otherwise I hope that your stay was great. Look forward to your next stay.
非常安静，客服也很棒。
我带了一双新的白色连体睡衣，进房间后就穿上了。我的睡衣是棕色的，在那儿待了一晚留下的痕迹。简直难以置信。
早餐只有炒蛋，里面加了辣椒。我希望可以选择不加辣椒的炒蛋。
Beds looked like a 6 y/o made them. Manager checked and just said "it's clean".
NICE PLACE TYO STAY
Very nice place. Room was clean except for one end table which had splatter across the entire thing. I'm thinking they sprayed cleaner but forgot to wipe it down? Room smelled clean and everything else was very spotless. safe area; plenty of parking; friendly desk help and cheerful housekeeping. We didn't eat breakfast but it looked and smelled delicious. Peeked at the pool and it was very clean.
Great place to stay in Van Wert.
Staff was amazingly nice and attentive. The room was immaculate and very comfortable. Breakfast was diverse with the cinnamon rolls topping it off. And the grind-and-brew coffee was awesome.
They went out of their way to accommodate me. Every employee made sure to greet me whenever they saw me.
Air conditioning was noisy. Wash cloths/towels were stained
I paid for a room with a king bed and a
The plumbing would make a lot of noise through the night.