酒店回复: Dear Quilla,Thank you for sharing your experience. We're truly sorry to hear that your stay was disrupted and that you encountered such unacceptable behavior. Your concerns about noise, disrespect, and inappropriate conduct are taken very seriously, and we deeply regret the impact this had on your family. We’re working to improve event coordination and guest conduct policies to ensure a more respectful and peaceful environment for all. Thank you again for bringing this to our attention.Warmest regards
酒店回复: Thank you so much for your wonderful review!We’re thrilled to hear that you had a perfect stay with us at Homewood Suites Ajax. Your kind words mean the world to our team, and we’re so glad we could make your visit comfortable and enjoyable.If there’s anything more we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Anuth SivasorubyHomewood Suites Ajax Front Desk Team
4.0分
家庭亲子
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翻译提供方：Google
我给这家酒店打8分（满分10分）。
-1分：淋浴间里有很多霉菌。所以根本没打扫过。
-1分：在床上发现了一根很长的黑色头发，不是我们的。
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酒店回复: Thank you so much for your kind review!We’re thrilled to hear you had a great experience with us and truly appreciate your feedback. We definitely makesure the bathroom area is more clean next time you visit . Very sorry for that inconvenience.Warm regards,Anuth SivasorubyFront Desk TeamHomewood Suites Ajax
酒店回复: Greetings from Homewood Suites Ajax, thank you for your positive remarks about our cleanliness, location, and friendly staff. We’re glad you found our hotel suitable for families and appreciated the suite size. We do acknowledge that our pool is on the smaller side, but we strive to maintain it well to ensure a pleasant experience for our guests. We appreciate your recommendation and hope to continue improving all aspects of our service.
服务很周到
住这家酒店主要是为了给电动车充电。本来可以免费住宿的，但特意选择这里是为了充电过夜。结果不仅付了300元房费，回家路上还得另外找快速充电桩。
房间很干净，员工很友好，设施也很好。欧陆式早餐非常棒。
一切都很好，住得很舒服，但是有点贵。
太棒了！我非常喜欢这里的服务 :) 员工非常出色，在我们有需要的时候提供了帮助。另外，我特别喜欢智能电视，几乎所有主流应用程序都可以使用。而且有厨房真的帮了大忙，想做饭的时候非常方便！
早餐还行，种类挺多的。
我们州的第一站有点令人失望。那里有很多长曲棍球大会，那些人非常不尊重人。酒店没有把参会人员和其他住客分开，导致他们经常在深夜制造噪音，吵得我的孩子睡不着觉，非常扰民。我们不得不换房间，因为噪音问题我们投诉太多了。他们甚至对酒店工作人员也很粗鲁无礼，我们甚至威胁要报警，因为有一天晚上，我们收到了超过15起投诉，内容都是关于孩子们在体育馆里跑来跑去玩捉迷藏，不遵守年龄限制等等。此外，还有一个参会的孩子说了些不雅的话。
房间很棒，早餐不错，前台接待很热情，还要感谢经理Joan，她非常细心和友善，帮我解决了一些个人问题。停车免费，地理位置优越，靠近高速公路和几个购物中心。
我给这家酒店打8分（满分10分）。
-1分：淋浴间里有很多霉菌。所以根本没打扫过。
-1分：在床上发现了一根很长的黑色头发，不是我们的。
酒店干净整洁，靠近阿贾克斯的几个景点，车程10-20分钟。员工友好，早餐不错，非常适合家庭入住。套房面积适中，泳池虽小，但功能齐全。我推荐这家酒店。