酒店回复: HI Angelica,We appreciate your patronage and feedback regarding your recent stay. We are very pleased to know that you enjoyed your stay with us and that our facility was very clean and comfortable.Thank you for choosing to stay with us when here for military graduation on Ft.. Leonard Wood, Missouri.Sincerely,Management of Holiday Inn Express Hotel & Suites
5.0分
其他
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Breakfast was delicious with several options parking lot was well lighted specially cause my car battery died and had to change it out to a new and unfortunately had a do it when it started getting dark but the lighting in the parking lot was great and felt safe. And all the employees I encountered were very friendly as well
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酒店回复: Hi Jonathan,We are glad to hear you enjoyed our complimentary breakfast and friendly staff. It's important to know that our facility is well lit as it assisted you in your time of need. We are glad you were able to change your battery out in your vehicle safely.Thank you for your feedback and your valued patronage.Sincerely,Management & Staff of Holiday Inn Express Hotel & Suites
5.0分
其他
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What a great place to stay! The staff here is so friendly and accomodating, and everything was extremely clean and well maintained. One of the best hotel stays I’ve ever had!
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酒店回复: Hi Joshua,We are pleased to hear how much you enjoyed your stay with us and engaging with our staff members. We take pride in the cleanliness of our property and appreciate your feedback.Thank you for your valued patronage. We hope to see you again in the future.Sincerely,Management of Holiday Inn Express Hotel & Suites
2.0分
其他
Had a mix up on the reservation and ended up getting charged for two nights because they would not accept that we had mistskenly made two reservations.
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酒店回复: Hi Joun,We are sorry for any inconvenience, but when a guest does not show up and does not cancel their reservation, they are charged for their stay. Your reservation was made through a third party, not directly through our property. Sincerely,Management of Holiday Inn Express Hotel & Suites
5.0分
家庭亲子
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Stayed here twice for our child’s graduations at fort Leonard Wood. Everything we needed was close. The staff were always willing to help with everything we needed.
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酒店回复: Hi Michael,Thank you for your continued patronage at our facility . We are pleased to hear that our convenient location served your needs and contributed to a great stay.We look forward to seeing you in the future.Sincerely,Management of Holiday Inn Express Hotel & Suites
5.0分
家庭亲子
Love the cleaning lady so polite... Dianne I think that's her name . Destiny front desk ! Such a delightful and great customer service. Thank you!
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酒店回复: Hi Ivonee,We are pleased to know that our housekeeping and front desk staff greeted you warmly and were very friendly.We are also glad to hear you enjoyed your stay with us and will make sure to share your positive comments with our staff members.Sincerely,Management of Holiday Inn Express Hotel & Suites
5.0分
其他
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Everything is excellent except 2 left over toilet paper roll for 3 people. I have to use careful so I don’t run out for my 2 day stay . I wish they put another one so I don’t have to ask for it. Little thing make the trip different
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酒店回复: Hi Soe,Thank you for your feedback as it helps us maintain and recognize areas in which we can improve our customer service. We apologize for any inconvenience this may have caused you. Please know that if the front desk is made aware of items inside the room that are low, they will do their best to remedy the situation.We appreciate your patronage.Sincerely,Management of Holiday Inn Express Hotel & Suites
5.0分
情侣出游
The customer service was spectacular and the bed was extremely comfortable. One of the most cleanest hotels I have stayed at.
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酒店回复: Hi Dani,We appreciate your feedback and positive comments regarding the excellent customer service you received at our facility. We take great pride in offering a clean and comfortable environment for our guests to enjoy. We truly appreciate your valued patronage and hope to see you again in the future.Sincerely,Management of Holiday Inn Express Hotel & Suites
4.0分
其他
Off-Base Nice Stay
This is a perfectly average hotel, with exceptionally nice personnel. Very clean.
Easy access to the base.
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酒店回复: Hi Kyle,We appreciate your review and your valued patronage. It was a pleasure serving you and we hope to see you again soon.Sincerely,Management of Holiday Inn Express Hotel & Suites
5.0分
情侣出游
Very nice stay in a clean room that included a nice breakfast and in a very convenient location.
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酒店回复: Hi Rachel,We are pleased to know that our convenient location served you well during the course of your stay. We are glad you were able to enjoy our complimentary breakfast area and that your room was very clean.We take pride in our appearance and are pleased to know you enjoyed your overall stay.Thank you for your patronage and for your feedback.Sincerely,Management of Holiday Inn Express Hotel & Suites
第一次预订这里庆祝我儿子的毕业典礼,从接待处、周边环境、房间、服务到周到的服务,一切都干净整洁,满分20分,我强烈推荐。
祝福
Breakfast was delicious with several options parking lot was well lighted specially cause my car battery died and had to change it out to a new and unfortunately had a do it when it started getting dark but the lighting in the parking lot was great and felt safe. And all the employees I encountered were very friendly as well
What a great place to stay! The staff here is so friendly and accomodating, and everything was extremely clean and well maintained. One of the best hotel stays I’ve ever had!
Had a mix up on the reservation and ended up getting charged for two nights because they would not accept that we had mistskenly made two reservations.
Stayed here twice for our child’s graduations at fort Leonard Wood. Everything we needed was close. The staff were always willing to help with everything we needed.
Love the cleaning lady so polite... Dianne I think that's her name . Destiny front desk ! Such a delightful and great customer service. Thank you!
Everything is excellent except 2 left over toilet paper roll for 3 people. I have to use careful so I don’t run out for my 2 day stay . I wish they put another one so I don’t have to ask for it. Little thing make the trip different
The customer service was spectacular and the bed was extremely comfortable. One of the most cleanest hotels I have stayed at.
Off-Base Nice Stay
This is a perfectly average hotel, with exceptionally nice personnel. Very clean.
Easy access to the base.
Very nice stay in a clean room that included a nice breakfast and in a very convenient location.