酒店回复: Hi Powerlong88Thank you for your lovely feedback! We’re so glad you enjoyed the golf course – it really is a standout feature, and we’re thrilled to hear you felt it was worth the experience. The freedom to play at your own pace makes it even more special! It’s great to know you enjoyed the spacious room and the large bathroom, and we’re happy the balcony provided a comfortable place to relax. We also love hearing that you took some beautiful golf photos – the course really does make for some stunning shots! We’re glad you had a chance to check out the squash room too. Thanks again for sharing your experience with us, and we’d be delighted to welcome you back for another memorable visit!Warm RegardsAkira - Front Office Assistant Manager
酒店回复: Dear Niulaoer Thank you for your wonderful feedback. We’re so pleased our front desk team could assist you despite your late arrival, and that you enjoyed the beautiful surroundings and kangaroos. We truly appreciate your kind words.Warm regards The Vines Resort
酒店回复: Thank you for your time to share your feedback. We’re delighted you enjoyed the wonderful environment and the chance to see kangaroos on the golf course — and those lovely kangaroo photos you shared truly capture the magic of the experience!We’re pleased to hear the three-bedroom apartment provided spacious and comfortable accommodation with great amenities. However, we sincerely apologize for the lack of WiFi in the apartment and any confusion during booking. We will review our communications to ensure future guests are fully informed.We’re also sorry to hear about the cleanliness issues and the limited service you experienced. Your feedback has been shared with our team so we can address these matters promptly.Thank you again for bringing these points to our attention. We hope to have the opportunity to welcome you back and provide a much-improved stay.Warm regards
酒店回复: Dear Guest Thank you so much for your wonderful review! We’re delighted to hear you enjoyed our beautiful surroundings and the friendly kangaroo visitors — they really do make morning and evening walks extra special. It’s great to know our convenient location, easy check-in, and parking made your stay comfortable. We truly appreciate your recommendation and hope to welcome you back for another relaxing getaway soon!Warm regards Novotel Vines Resort
酒店回复: Dear Guest Thank you so much for your wonderful review and for sharing such lovely photos! We're delighted to hear you enjoyed the spacious rooms, beautiful surroundings, and close proximity to the Swan Valley wineries. Spotting wild kangaroos is always such a special experience, and we're glad it added to your stay. It's great to know you enjoyed the breakfast and service too. We truly appreciate your recommendation and hope to welcome you back again soon! Akira - Front Office Assistant Manager
酒店回复: Hi there. Thank you so much for your fantastic review and for sharing those beautiful photos — they truly captured the essence of the resort! We’re so glad to hear you enjoyed the newly renovated rooms, the fresh towels, and the lovely little touches like the French shower products. It sounds like you really embraced everything the Novotel Swan Valley has to offer, from the wildlife to the delicious meals — we couldn’t be happier!The kangaroos and birds really do make the place feel magical, and we’re so glad they made your stay extra special. And as for your photos — wow, you’ve captured some stunning moments! It’s always a pleasure to see our guests appreciating the beauty of the resort in such a creative way.We can’t wait to welcome you back next season, hopefully with sunnier weather and even more incredible wildlife encounters. Thanks again for your kind words and for sharing such a lovely glimpse of your stay with us! 谢谢! Best RegardsAkira - Front Office Assistant Manager
员工友善，房间是联排别墅，在高尔夫球场旁，门前可以停车。早餐丰富，环境优美。
紧邻高尔夫球场，窗外风景心旷神怡。尤其是球场上和葡萄树花园里几十只袋鼠自由出没，悠游自在，不怕住客，也是一景。酒店甚至还组织球场袋鼠半日游（收费项目）。房间宽敞，卫生情况优，没有浴缸有些小遗憾。房间有些淡淡的霉味，开了一夜空调也没消散，对气味敏感的慎选。比较拉胯的是离店程序。因为要派专人检查迷你吧消费，花了近十五分钟才完成，非常浪费时间。希望未来改进。
高尔夫非常不错，两小时300多rmb，作为澳洲顶级球场，真是值了，没有教练，需要自己开车在球场随便打，还有壁球室可以租球拍练习，房间太大了，卫生间浴室也很大，阳台可以抽烟啦
酒店前台非常贴心，我们的航班延误了直到凌晨才到达酒店，前台接待热情的迎接我们并且快速办理入住。酒店非常美，可爱的袋鼠随处可见。
此次入住体验远超预期！酒店环境敞亮舒适，大堂以暖调设计搭配绿植造景，氛围轻松又显格调。房间干净度堪称“细节控福音”——床品平整无褶皱，浴室瓷砖光洁无水渍，连衣柜边角都擦得锃亮；空气里飘着淡雅香薰，隔音优秀，开窗可见街景或园林。无论是商务差旅还是家庭出游，这份清爽整洁的质感都能让人彻底放松。性价比与品质兼顾，值得反复选择！
环境很好，傍晚的高尔夫球场上袋鼠随处可见，三房很大，客厅很大，楼下有个仅上厕所，洗手的卫生间，楼上两个卫生间，很舒适。烘干机，洗衣机，洗碗机，烤箱，都齐备。缺点：1.因为三房离主楼较远，没有wifi ，预定时没有提示！2.完全没有服务 3.地毯较脏！
酒店地处高尔夫球场旁，有免费停车场，周边配套设施完善，早上及傍晚散步看到很多袋鼠🦘，环境优美，前台入住方便快捷，很棒自驾游旅行住宿首选。
酒店位于天鹅谷，是珀斯近郊的葡萄酒酒庄聚集地，离各个酒庄距离都不远。房间大、设施齐全，酒店占地超大，有高尔夫球场、泳池。最惊喜的是能看到活蹦乱跳地野生袋鼠。早餐品质高，服务也不错，推荐给喜欢逛酒庄的朋友们。
虽然我们住的房间离设施有点远，但我们在这里过得很愉快。整个区域都被大自然的美景环绕，还能看到各种本地动物，比如鸟、鸭子和袋鼠。此外，酒店位置也很便利，离主要的购物中心、餐馆等都很近。
跟旅程后半程入住的市区的五星酒店相比，天鹅谷诺富特其实非常好，性价比很高。房间或至少卫生间是新装修过的，卫生间是很新的装修风格了，而且很干净，毛巾都比较新，有提供味道很棒的法国品牌沐浴露和洗手液等。整个度假村可以看到很多袋鼠和各种鸟，步行距离就可以到高尔夫球场，也有儿童可以玩的迷你高尔夫。餐厅好吃，比某些五星酒店还要好。会在非雨季的时候再回来玩的！