A last-minute booking was just what we needed to get some much-needed rest. The three young men at the front desk who greeted us (Kevin, Benjamin, and Owen—forgive me if I got the names wrong) were very welcoming. Kevin even sang to us! Thank you for the welcoming, comfortable, quiet stay.
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酒店回复: We are thrilled that you enjoyed your stay at Sunrise Lodge, our team is dedicated to providing exceptional service, and your kind words inspires us to continue to spread the joy of hospitality to others. We hope to have the opportunity to serve you again in the future, and I will share your compliments with our team.
4.0分
其他
The room was great and the facilities very nice but the front desk staff didn’t do a good job of accommodating our requests.
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酒店回复: Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in your future travels.
5.0分
情侣出游
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Terrific new hotel located up on the mountain next to a new ski lift. Features large, thoughtful, and highly improved units. The hotel also has a nice pool area and gym. The on-site garage is large and offers easy access. The site is in close proximity to historic downtown Park City, which is a short drive away … As is the Deer Valley ski resort.
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酒店回复: Thank you so much for your kind words regarding your recent stay with us. We genuinely enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Park City.
3.0分
情侣出游
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This is a very basic hotel. At the moment they are doing construction which was not a problem at all. It was annoying though that the cleaning staff wanted to clean our room at a little after 8am on a Sat. Then when we said no proceeded to vacuum the hallway for a very long time. In addition, our room had an adjoining door to another room and because that door is placed so far into the room, you can hear the neighbor talking. A definite design mistake. In addition, the room was mostly clean except the bathroom where the shower was not fully cleaned.
Overall if you are paying the low rate due to construction or just want the location then it’s worth it but otherwise it is nothing special.
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酒店回复: We are happy to hear that you enjoyed your stay overall, but sad to see that the housekeeping staff was disruptive at such an early hour. We apologize for falling short from providing a more spectacular stay experience. Thank you for bringing this to our attention, and we hope you will return again in the future so we can exceed your expectations next time.
5.0分
其他
Very nice place to stay. Staff was freindly and helpful. Very quite place. Almost to quite. Nice place to go relax. Or just a quick getaway.
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酒店回复: Thank you so much for your kind words regarding your recent stay with us. We genuinely enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Park City.
5.0分
其他
Beautiful property. The suite that we stayed was beautiful, loved the full kitchen, dining room and the large living room area, we had everything we needed.
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酒店回复: Thank you so much for your kind words regarding your recent stay with us. We genuinely enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Park City.
1.0分
情侣出游
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The mountain view was not impressive. There were old wash cloths left in the shower. The staff dismissed our concerns when asked about it. I'm not sure the room was thoroughly cleaned. The staff seemed as if they didn't care. We were not impress with the feel and attitude of the place.
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酒店回复: Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in your future travels.
5.0分
朋友出游
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Staff was friendly and we felt comfortable. Shuttle was helpful and we loved our spacious rooms- 3 bedroom 3 bathroom with kitchen. More than enough room for 3 people, but we liked having our own areas and private bathrooms.
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酒店回复: Thank you so much for your kind words regarding your recent stay with us. Thank you also for recognizing our dedication to providing outstanding service. We genuinely enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Park City!
4.0分
其他
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Great overall
It was a good stay overall. The toilet had little to no pressure and clogged multiple times with just a couple squares of toilet paper from blowing my nose. That would be my only complaint.
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酒店回复: We are happy to hear that you enjoyed your stay overall, but sad to see that the toilet kept clogging. We apologize for falling short from providing a more spectacular stay experience. Thank you for bringing this to our attention, and we hope you will return again in the future so we can exceed your expectations next time.
度假村，挺气派，还可以
A last-minute booking was just what we needed to get some much-needed rest. The three young men at the front desk who greeted us (Kevin, Benjamin, and Owen—forgive me if I got the names wrong) were very welcoming. Kevin even sang to us! Thank you for the welcoming, comfortable, quiet stay.
The room was great and the facilities very nice but the front desk staff didn’t do a good job of accommodating our requests.
Terrific new hotel located up on the mountain next to a new ski lift. Features large, thoughtful, and highly improved units. The hotel also has a nice pool area and gym. The on-site garage is large and offers easy access. The site is in close proximity to historic downtown Park City, which is a short drive away … As is the Deer Valley ski resort.
This is a very basic hotel. At the moment they are doing construction which was not a problem at all. It was annoying though that the cleaning staff wanted to clean our room at a little after 8am on a Sat. Then when we said no proceeded to vacuum the hallway for a very long time. In addition, our room had an adjoining door to another room and because that door is placed so far into the room, you can hear the neighbor talking. A definite design mistake. In addition, the room was mostly clean except the bathroom where the shower was not fully cleaned.
Overall if you are paying the low rate due to construction or just want the location then it’s worth it but otherwise it is nothing special.
Very nice place to stay. Staff was freindly and helpful. Very quite place. Almost to quite. Nice place to go relax. Or just a quick getaway.
Beautiful property. The suite that we stayed was beautiful, loved the full kitchen, dining room and the large living room area, we had everything we needed.
The mountain view was not impressive. There were old wash cloths left in the shower. The staff dismissed our concerns when asked about it. I'm not sure the room was thoroughly cleaned. The staff seemed as if they didn't care. We were not impress with the feel and attitude of the place.
Staff was friendly and we felt comfortable. Shuttle was helpful and we loved our spacious rooms- 3 bedroom 3 bathroom with kitchen. More than enough room for 3 people, but we liked having our own areas and private bathrooms.
Great overall
It was a good stay overall. The toilet had little to no pressure and clogged multiple times with just a couple squares of toilet paper from blowing my nose. That would be my only complaint.