酒店回复: Thank you for your wonderful feedback! We’re glad to hear you enjoyed our recent renovations and found everything clean and comfortable, especially the bedding. Your comfort is our priority, and we’re happy we could provide a pleasant stay. We hope to welcome you back again soon!
5.0分
情侣出游
原文
翻译提供方：Google
清洁、热情好客
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酒店回复: Thank you for your feedback. Please know that we are committed to delivering the highest standards of cleanliness and genuine hospitality during every stay, and we appreciate the opportunity to welcome you back.
5.0分
家庭亲子
After one night in a dreadful place. This place was amazing. Loved staff and bed was comfortable everything was fantastic,
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酒店回复: Thank you for sharing your experience! We’re thrilled to hear that your stay with us was a welcome change and that you enjoyed our comfortable beds and friendly staff. It’s wonderful to know everything met your expectations. We truly appreciate your kind words and hope to welcome you back for another fantastic stay!
5.0分
情侣出游
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This is my second time staying at the Doubletree and I will continue to book whenever I am back in Brunswick. The staff is always friendly, the rooms are always clean, and the amenities and restaurant are always good.
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酒店回复: Thank you so much for your wonderful review and for choosing to stay with us again! We’re delighted to know that you consistently enjoy our friendly team, clean rooms, and great amenities and restaurant.It means a lot to us that you continue to make the DoubleTree your home away from home in Brunswick. We truly appreciate your loyalty and can’t wait to welcome you back for your next visit!Sincerely,Nelly Quinon
4.0分
其他
Even the water in the room is extra. The only "free" thing is room coffee and a cookie on checkin.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your stay overall, but we’re sorry to learn that our amenity pricing did not meet your expectations. We aim to be transparent about any additional charges, and we regret if this felt inconvenient during your visit.We appreciate your comments and will share them with our team as we continue working to improve the guest experience. We hope to have the chance to welcome you back and provide an even better stay next time.
5.0分
其他
Perfect respite and stop for the night. Safe, secure, comfy, clean and amazing front desk staff.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you had a comfortable and relaxing stay, and that our front desk team helped make your visit even better.Your kind words mean a lot to us — we take great pride in providing a safe, clean, and welcoming environment for all our guests. We look forward to seeing you again the next time you’re passing through!
3.0分
家庭亲子
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The room was beautiful but our bathroom had a constant loud humming sound that would not go off and the toilet barely flushed on arrival, ended up having to call someone to come and fix it the next morning. The shower constantly ran while trying to take a bath and would not turn off. As nice as the room looked the bed was sadly uncomfortable. The hotel was very clean though and staff were nice.
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酒店回复: Thank you for sharing your feedback with us. We’re so glad to hear you found our hotel clean and our staff friendly — we truly appreciate your kind words. However, we’re very sorry to learn about the maintenance issues you experienced with your bathroom and that your bed did not meet your expectations. That’s certainly not the experience we want for our guests.Please know that we’ve shared your comments with our maintenance and housekeeping teams so we can address these issues promptly and prevent them from happening again. We’d love the opportunity to make it up to you on a future stay and ensure everything is perfect from the moment you arrive.Thank you again for taking the time to share your thoughts — your feedback helps us improve.
5.0分
其他
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This hotel was fabulous. The rooms are very nice, quiet, great blackout shades and large tv. The steak restaurant was excellent, food, service and a good value. The mussels and meatballs were amazing! I will definitely be back!
5.0分
其他
Everyone and everything was wonderful. Most places offer breakfast, though
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and that our team and amenities made a great impression.We appreciate your feedback about breakfast — it’s helpful to know what our guests value most. While we may not currently include breakfast with every stay, we’ll certainly keep your comments in mind as we look for ways to enhance our offerings.We hope to welcome you back again soon!
5.0分
其他
Everything! I love the hotel and I’ll be staying there again. Thank you.
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酒店回复: Thank you so much for your kind words. We’re truly delighted to hear that you love the hotel and plan to stay with us again — that means the world to us. We look forward to welcoming you back and making your next visit even better.Safe travels and thank you again for taking the time to share your feedback.Sincerely,
房间最近翻新过，非常干净，床铺也很舒服。
清洁、热情好客
After one night in a dreadful place. This place was amazing. Loved staff and bed was comfortable everything was fantastic,
This is my second time staying at the Doubletree and I will continue to book whenever I am back in Brunswick. The staff is always friendly, the rooms are always clean, and the amenities and restaurant are always good.
Even the water in the room is extra. The only "free" thing is room coffee and a cookie on checkin.
Perfect respite and stop for the night. Safe, secure, comfy, clean and amazing front desk staff.
The room was beautiful but our bathroom had a constant loud humming sound that would not go off and the toilet barely flushed on arrival, ended up having to call someone to come and fix it the next morning. The shower constantly ran while trying to take a bath and would not turn off. As nice as the room looked the bed was sadly uncomfortable. The hotel was very clean though and staff were nice.
This hotel was fabulous. The rooms are very nice, quiet, great blackout shades and large tv. The steak restaurant was excellent, food, service and a good value. The mussels and meatballs were amazing! I will definitely be back!
Everyone and everything was wonderful. Most places offer breakfast, though
Everything! I love the hotel and I’ll be staying there again. Thank you.