This hotel was fabulous. The rooms are very nice, quiet, great blackout shades and large tv. The steak restaurant was excellent, food, service and a good value. The mussels and meatballs were amazing! I will definitely be back!
4.0分
其他
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The room was fantastic, liked the hardwood floors. Bed was very comfortable!
Needs alittle more lighting in living room area, we had a suite.
One complaint, refrigerator did not work. We made them aware of it, never fixed.
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酒店回复: Thank you for your kind words and for taking the time to share your feedback. We're glad to hear you enjoyed the suite, especially the hardwood floors and comfortable bed.We truly appreciate your comments about the lighting — suggestions like yours help us improve the guest experience. We're very sorry to hear about the issue with the refrigerator and that it wasn't resolved during your stay. That’s not the standard we aim for, and we’ll be addressing this with our team to ensure it doesn’t happen again.We hope to have the opportunity to welcome you back for a better experience next time.
5.0分
家庭亲子
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Stayed one week with family. Friendly staff and clean room! If we needed anything staff was fast in getting it for us towels extra blankets etc..
Would definitely stay again if in the area.
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酒店回复: Thank you so much for your kind review! We're thrilled to hear you and your family had a great stay with us. It's wonderful to know our staff made you feel welcome and that you found your room clean and comfortable. We’re always happy to help with anything you need, and we’d love to welcome you back if you’re ever in the area again!Safe travels and see you next time!
5.0分
家庭亲子
I appreciated the comfort and ease of checking in. The room was clean and staff was friendly.
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酒店回复: Thank you for your kind words! We're so glad to hear you had a smooth check-in experience and found your room clean and comfortable. Our team takes pride in providing friendly service, and your feedback means a lot. We hope to welcome you back again soon!
5.0分
情侣出游
Courteous staff, clean rooms, easenof.parking for our truck and 16' motorcycle trailer.
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酒店回复: Hello Ms. Sandra,Thank you for the great feedback! We’re glad you found the staff courteous, the rooms clean, and the parking convenient for your truck and trailer. It’s always our goal to make travel as easy and comfortable as possible. We hope to see you again on your next trip!
4.0分
家庭亲子
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The property was very nice and cleaned, the only thing is that I literally begged the staff to have my room cleaned and to get clean towels, my room didn’t get cleaned until the last day I was there and I had to call and call the front desk, which by the way the staff in front services are not very friendly or polite. When I asked about my room not being cleaned I got an attitude back.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found the property nice and clean. However, we sincerely apologize for the inconvenience and frustration caused by the delay in housekeeping service and the experience you had with our front desk team.This is certainly not the level of service we aim to provide, and your comments have been shared with the relevant departments to ensure this does not happen again. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back in the future for a much improved experience.If there is anything else we can do to make it right, please don’t hesitate to reach out.
5.0分
情侣出游
Great rooms!
Fantastic beds, slept so well.
Wonderful desk staff.
Will be back!
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酒店回复: Hello Mr. Johnson, Thank you so much for your kind words! We're thrilled to hear you enjoyed the rooms, had a great night's sleep, and felt well taken care of by our front desk team. We can’t wait to welcome you back on your next visit!
5.0分
其他
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We traveled with our pet. The room was very clean comfortable my only note was that there is no supper or direct entrance. They have a single pet friendly room. I was told up on the third floor, which required walking through the lobby and a trip in the elevator other than that, everything was good
5.0分
情侣出游
This place had very comfortable beds on the soft side. The room was spacious and the staff were fantastic.
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酒店回复: Thank you so much for your kind words! We're delighted to hear you enjoyed the comfort of our beds and the spaciousness of your room. It's especially wonderful to know our team made a fantastic impression on you — we’ll be sure to share your feedback with them. We hope to welcome you back again soon!
5.0分
家庭亲子
I had a terrible experience at a different hotel and had to move to this hotel and it was pleasant. Very clean and staff super nice.
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酒店回复: We are so glad our staff could pickup where another hospitality partner was unable to accommodate you. We look forward to welcoming you back with our warm cookie welcome soon!
This hotel was fabulous. The rooms are very nice, quiet, great blackout shades and large tv. The steak restaurant was excellent, food, service and a good value. The mussels and meatballs were amazing! I will definitely be back!
The room was fantastic, liked the hardwood floors. Bed was very comfortable!
Needs alittle more lighting in living room area, we had a suite.
One complaint, refrigerator did not work. We made them aware of it, never fixed.
Stayed one week with family. Friendly staff and clean room! If we needed anything staff was fast in getting it for us towels extra blankets etc..
Would definitely stay again if in the area.
I appreciated the comfort and ease of checking in. The room was clean and staff was friendly.
Courteous staff, clean rooms, easenof.parking for our truck and 16' motorcycle trailer.
The property was very nice and cleaned, the only thing is that I literally begged the staff to have my room cleaned and to get clean towels, my room didn’t get cleaned until the last day I was there and I had to call and call the front desk, which by the way the staff in front services are not very friendly or polite. When I asked about my room not being cleaned I got an attitude back.
Great rooms!
Fantastic beds, slept so well.
Wonderful desk staff.
Will be back!
We traveled with our pet. The room was very clean comfortable my only note was that there is no supper or direct entrance. They have a single pet friendly room. I was told up on the third floor, which required walking through the lobby and a trip in the elevator other than that, everything was good
This place had very comfortable beds on the soft side. The room was spacious and the staff were fantastic.
I had a terrible experience at a different hotel and had to move to this hotel and it was pleasant. Very clean and staff super nice.