Checked in around 11pm. Check in was fast and easy. Stayed here due to a snowstorm during a weekend I worked and not wanting to drive the 23 miles home at 11pm. Very nice, clean hotel. Friendly staff.
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酒店回复: Thank you so much for taking the time to leave a review. We are happy to know that you were able to stay safe in the snow storm by staying with us. We are happy to see that you enjoyed your stay as well.
4.0分
情侣出游
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Room size was great and loved the refrigeration. One issue was the $50 deposit for incidentals... Charged, but no proof it was taken off the account until I receive the billing. You should make this information readily available at the time of booking.... Thank you
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酒店回复: Thank you for the feedback! We are glad to hear you enjoyed your stay with us especially our spacious suites! Please note that incidental holds are common in most hotels including all IHG, Hilton, and Marriott brands. We have this stated with ******* and apologize if it was not clear. It is a temporary hold that falls off the credit/debit card so you are not able to see a charge and a refund. It will show pending and then fall off.
5.0分
家庭亲子
This location was clean, spacious, and well maintained. The staff was very accommodating an helpful.
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酒店回复: I want to start by saying thank you for taking time out of your day to leave a review. We are so happy to see that you enjoyed your stay, I love to hear that our staff was able to make your stay even better. I will be sure to pass this along. Thank you again.
5.0分
商务出差
Staff was amazing. Front desk James is the BEST!
-Eric B.B.
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酒店回复: Thank you so much for taking the time to leave a review. I will be sure to pass the message on to james! We are happy you enjoyed your stay with me.
5.0分
其他
Everything worked properly in our room and the staff were friendly, responsive and courteous.
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酒店回复: Thank you so much for taking the time to leave a reveiw. We are happy to see you enjoyed our hotel. I love hearing that our staff was so helpful. I will be sure to pass along the comments. Thank you again.
5.0分
其他
The staff was very helpful. We needed to check in a few hours early & both rooms were ready.
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酒店回复: First of all we want to thank you for leaving a review. We are so happy to hear that you had such a great stay. We are happy to see that your staff was able to check in guys in early. I will be sure to pass along the comments to our staff.
5.0分
其他
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Amazing mini kitchen in the room with dishes, toaster and a dishwasher. Free breakfast and a free social hour the nights we stayed with free drinks and food. Amazing experience.
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酒店回复: Thank you so much for the high score. We are so happy to see that you were able to enjoy everything in the room. We hope to see you again whenever you are back in the area.
4.0分
其他
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Everything was wonderful except the bath tub. The bottom was slanted to the center making it dangerous for me as I moved from end to end during my shower. I am a little unsteady on flat ground, so this seemed treacherous for me.
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酒店回复: RP Antrim,Thank you for talking the time to leave a review. We do have bath mats at the front desk I know it dosnt solve the issue but it does help. We hope that if you are ever in the area again you will stay with us again. Thank you once again.
4.0分
家庭亲子
Loved the area and the property. The bathroom was a little dirty when we checked in. Everything else was good.
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酒店回复: Michelle, I want to start by saying thank you for taking the time to leave a review with us. We are so happy to see that you enjoyed your stay. We are sorry to hear that the bathroom was dirty I will be sure to talk with my housekeeping manager. We do hope to see you again if you are ever back in the area.
1.0分
其他
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NOT COMING BACK! VERY DISAPPOINTING!
We had a thoroughly disappointing experience at this hotel. Despite being promised a room at the back of the hotel on the main floor, we were instead placed right next to the elevator and directly in front of the breakfast area. The noise was absolutely unbearable. We didn’t get a single minute of proper sleep due to the constant noise from the elevator running all night and the racket from guests gathering for breakfast right outside our door.
If you’re looking for a restful stay, avoid this place unless they can guarantee you a quiet room. We certainly won’t be returning.
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent stay did not meet expectations. It’s disappointing to learn that noise from nearby areas disturbed your rest — that is certainly not the experience we want for our guests.While we do our best to honor specific room requests, it’s clear we fell short this time, and we sincerely apologize for the inconvenience it caused. Your comments have been shared with our front desk and management team to help us improve room assignment practices and minimize noise disruptions for future guests.We value your feedback and hope you might consider giving us another opportunity to provide you with the comfortable and relaxing stay we’re known for.
Checked in around 11pm. Check in was fast and easy. Stayed here due to a snowstorm during a weekend I worked and not wanting to drive the 23 miles home at 11pm. Very nice, clean hotel. Friendly staff.
Room size was great and loved the refrigeration. One issue was the $50 deposit for incidentals... Charged, but no proof it was taken off the account until I receive the billing. You should make this information readily available at the time of booking.... Thank you
This location was clean, spacious, and well maintained. The staff was very accommodating an helpful.
Staff was amazing. Front desk James is the BEST!
-Eric B.B.
Everything worked properly in our room and the staff were friendly, responsive and courteous.
The staff was very helpful. We needed to check in a few hours early & both rooms were ready.
Amazing mini kitchen in the room with dishes, toaster and a dishwasher. Free breakfast and a free social hour the nights we stayed with free drinks and food. Amazing experience.
Everything was wonderful except the bath tub. The bottom was slanted to the center making it dangerous for me as I moved from end to end during my shower. I am a little unsteady on flat ground, so this seemed treacherous for me.
Loved the area and the property. The bathroom was a little dirty when we checked in. Everything else was good.
NOT COMING BACK! VERY DISAPPOINTING!
We had a thoroughly disappointing experience at this hotel. Despite being promised a room at the back of the hotel on the main floor, we were instead placed right next to the elevator and directly in front of the breakfast area. The noise was absolutely unbearable. We didn’t get a single minute of proper sleep due to the constant noise from the elevator running all night and the racket from guests gathering for breakfast right outside our door.
If you’re looking for a restful stay, avoid this place unless they can guarantee you a quiet room. We certainly won’t be returning.